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biking_brian

join:2008-09-20
Wrightwood, CA

reply to TE

Re: Interruption in Internet Service with "Express ISP Change"

I didn't cancel the Verizon service yet, I believe I'm supposed to wait until the transition is complete. I'm concerned about calling Verizon for support because I don't want them to undo anything that DSLX is doing to get me service.

BTW, I got a email response from tech support: "If your activation date is on the 24th..Then we would have to wait..Most Likely your line is in the transition of being switched over to us...Please be patient". Well, I don't mind the new service starting on 9/24, but I find it less than acceptable that I have to be without internet for a week!


Lanik
Lab-nik
Premium,ExMod 2002-03
join:2001-06-25
Bay Area

If you didn't cancel it your Verizon DSL should be working still.
--
"If it ain't broke don't fix it."


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