I think that a lot of this disagreement is age-based.
For me, I started when Internet access meant dial up with nothing else.
When I started there weren't any Interwebs. We had dialup to a public access Unix, and data traveled by UUCP.
I still like Usenet. If I didn't have a long-term agreement with Comcast I'd be bummed and look elsewhere to see if RCN or Verizon have better offers. (They might not, thems the breaks.) But I do have a 24-month agreement, so I'm not happy that midstream they took away two things that were part of why I accepted the agreement.
(- That IP belongs to my employer; I'm just borrowing it, not representing them.)
