[E-mail] Comcast E mail acting up! in Comcast HSI

[E-mail] Comcast E mail acting up! in Comcast HSI http://www.dslreports.com/forum/r21151153 en Wed, 11 Nov 2009 06:01:38 EDT Wed, 11 Nov 2009 06:01:38 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21635813 anon : if the password is popping up everytime you access client email that means the pasword assigned to your primary account may have expired please call tech support to have it resseted and also ask for steps on how to personalize your password so it wont expire in the future

Paul from COMCAST]]> http://www.dslreports.com/forum/remark,21635813 Thu, 25 Dec 2008 13:57:44 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21620884 bigchris :

said by Bigzizzzle

:

Wow I can't believe you went through all that, its always a Crapcast problem. Nothing that we nerdLets can help.

Not always. You'd be amazed at how often it's something on the client PC or connection that's the issue. Invariably some silent software update of configuration change that wasn't intended.]]> http://www.dslreports.com/forum/remark,21620884 Mon, 22 Dec 2008 11:36:15 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21620675 Bigzizzzle : Wow I can't believe you went through all that, its always a Crapcast problem. Nothing that we nerdLets can help. ]]> http://www.dslreports.com/forum/remark,21620675 Mon, 22 Dec 2008 11:01:56 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21620003 bigchris :

said by bgl

:

My mother had been having problems in the last few days receiving mail on her comcast e-mail (via OE) (no prob w/webmail)

Try posting your issue on the comcast help forums, we'll be better able to assist you.

»forums.comcast.net/comcastsuppor···ard.id=2]]> http://www.dslreports.com/forum/remark,21620003 Mon, 22 Dec 2008 08:23:57 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21620000 bigchris :

said by maxey13

:

Just in case it is wanting a username and password they usually change to password to 123456789

Dennis

Not accurate.]]> http://www.dslreports.com/forum/remark,21620000 Mon, 22 Dec 2008 08:22:58 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21617988 maxey13 : Just in case it is wanting a username and password they usually change to password to 123456789

Dennis]]> http://www.dslreports.com/forum/remark,21617988 Sun, 21 Dec 2008 18:47:00 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21617673 bgl : My mother had been having problems in the last few days receiving mail on her comcast e-mail (via OE) (no prob w/webmail)

Against what should have been better judgment, i assumed the issue was specific to her PC & drove to her house.

Upon getting there & doing some trouble shooting, it was becoming obvious the issue wasn't specific to her computer.

Endless timeouts on the mail server(s) all around, also attempted to telnet (connect) to the mail server manually.

Removed AV, even removed the account from OE & re-added it, nothing. Still getting timeouts. Pretty clean computer at that point.

I then powered up another laptop, that is not connected to comcast but at&t wireless BB. Added her account to an OE client on it also, .. same issue persisted.

Note: i watched the host names that mail.comcast.net was forwarding to (the then ACTUAL server being used) & it was primarily east coast, CT, NJ, however i caught a CA server in the mix so i duno - i'd even (then) tried pop3.comcast.net on both machines i think.

Did i mention i even checked/dumped & emptied the hosts files?

I then called Comcast who on the face was reluctant to even acknowledge that there may be a ~wide mail (server) problem. As if this tech didn't just hangup w/some one w/an e-mail problem.

Anyways, after some pointless simple t-shooting steps i'm then informed that in order for them to look into the issue (which apparently they needed to do using this account, re: guinea pig) i have to take a case #, let them change the password, and they'll call back when it's fixed & w/a new password.

Surely everyone is looking forward to having their parents accounts dissected into what will be 10x more difficult for them to deal with. REALLY looking forward to the 'end' on this.

At one point the technician said suspending (+/-duration) & re-activating the account may help fix the problem. I don't recall if he was talking about her comcast account as a whole or her e-mail, regardless no ones looking forward to any (new) issue as a result of doing that.

So i take a case #, let them use her account for testing ('escalated') & hangup on the hope of them calling back.

Did i mention that was yesterday afternoon? Yeah No call back ever came & she still can't POP in her e-mail.

Honestly i really wish she'd just ditch @comcast.net e-mail & just go w/gmail, or some other non-isp specific something.]]> http://www.dslreports.com/forum/remark,21617673 Sun, 21 Dec 2008 17:33:00 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21617104 anon : I've been having Mac Mail email problems for months and have contacted Comcast dozens of times. They do not know how to solve this issue. Webmail works fine.

My Mac Mail program's ability to receive mail comes and goes every few days. I can send mail with Mac Mail, but cannot receive. I never change any settings and the problem resolves on its own after a few days when suddenly all the emails that I never received are finally downloaded.

This is the warning message that pops up on my email program: "There may be a problem with the mail server or network. Check the settings for account “POP account” or try again.
The server error encountered was: The connection to the server “mail.comcast.net” on port 995 timed out."]]> http://www.dslreports.com/forum/remark,21617104 Sun, 21 Dec 2008 15:02:30 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21609076 DGDTrathole : are they EVER going to fix the issue with the username/password that happens 1-5 times a week ever since they have gone to this new system....it got old a long time ago...IMO]]> http://www.dslreports.com/forum/remark,21609076 Fri, 19 Dec 2008 17:44:51 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21608494 EG :

said by TheBigCheese

:

This is proof that it does not apply.

It wasn't offered as proof.]]> http://www.dslreports.com/forum/remark,21608494 Fri, 19 Dec 2008 15:51:09 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21607202 bigchris : Glad to have helped you both.]]> http://www.dslreports.com/forum/remark,21607202 Fri, 19 Dec 2008 11:48:32 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21605778 anon : You are tha man!!! My e-mail has been all jacked up for the past 2 months. I could receive but not send e-mails. Your directions under Windows Mail, Outlook Express & Outlook 2000 cured all my problems, at least my computer related issues. THANKS!!!]]> http://www.dslreports.com/forum/remark,21605778 Fri, 19 Dec 2008 02:42:56 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21604229 longmire : bigchris - THANK YOU!

Aftergoing through 5 techs and a $50 call to microsoft today, Ifound your post linking to a solution for me. Too bad the techs we get when we call here in Houston didn't know to suggest this.

In any case - thak for your insight!

Now back to work at last.

Steve]]> http://www.dslreports.com/forum/remark,21604229 Thu, 18 Dec 2008 19:32:59 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21602707 NormanS :

said by Coma

:

Ask yourself . . . what revenue does comcast gain from their POP mail ?

It's a money issue from my point of view.

I sometimes wonder about how Gmail generates revenue from their POP3 and IMAP4 access; or AOL, or Fastmail. Even the CC/TLDs of Yahoo! (I have free access to 'pop.mail.yahoo.com.au' and 'pop.mail.yahoo.co.jp').

I don't think Comcast will be ditching POP3 any time soon; even Windows Live Hotmail (formerly MSN Hotmail) is rumored to be bringing back free POP3 access.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum]]> http://www.dslreports.com/forum/remark,21602707 Thu, 18 Dec 2008 14:12:06 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21601298 deke40 : My email starting receiving about 10 minutes ago.

I hadn't been to the comcast webmail in awhile so I got a shock when I opened it up and was completely lost.

I was completly at a loss to check all my accounts from the main account until I found this:

To add External Account, please follow these steps:
1. Log in to your primary email account.
2. Go to "Preferences".
3. Select "Email Manager".
4. Then select "Add External Account" button.
5. Input the email address of the secondary account in the "Email Address" field.
6. Select "POP3".
7. Please recheck the Email Server and make sure that it is set as mail.comcast.net .
8. Enter password of the secondary email account.
9. Then, select "Test Settings" to check.
10. Click OK.
11. You can then see this secondary account folder right below the "Trash" folder.

Sorry if this has recently posted but it really saved my bacon from having to log in to each account seperately.]]> http://www.dslreports.com/forum/remark,21601298 Thu, 18 Dec 2008 09:19:21 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21601226 bigchris : I can understand why you might think that, but Comcast just invested a huge amount of money in Smartzone so I would disagree that this is a lack of funding issue.

The issues of late are all related to standing up a new service that supports millions of subscribers. There are always teething troubles.]]> http://www.dslreports.com/forum/remark,21601226 Thu, 18 Dec 2008 09:03:17 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21601219 lilhurricane : Issue resurfaced briefly last evening - but were rectified by this morning.

said by bigchris

:

There was an maintenance window over-run last night. The maintenance was to try and fix some of these ongoing pop issues.

Right now we're working on restoring service and it should be mostly up with the occasional failure.

I look to our forums here for information first ;)

Thanks for passing that along.
--
~Safe Hex~ Team Discovery ~ Project Hope ~ Like A Hurricane~]]> http://www.dslreports.com/forum/remark,21601219 Thu, 18 Dec 2008 09:02:17 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21601202 Coma :

said by paulnj

:

These guys either don't know how to fix the issue or just don't care.

Ask yourself . . . what revenue does comcast gain from their POP mail ?

It's a money issue from my point of view.

--
. . . seeking professional help . . . ]]> http://www.dslreports.com/forum/remark,21601202 Thu, 18 Dec 2008 08:57:55 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21601197 bigchris : We definitely care.

There was an maintenance window over-run last night. The maintenance was to try and fix some of these ongoing pop issues.

Right now we're working on restoring service and it should be mostly up with the occasional failure.

A good place to look for information is the email forum on the comcast.net forums:

»forums.comcast.net/comcastsuppor···ard.id=2]]> http://www.dslreports.com/forum/remark,21601197 Thu, 18 Dec 2008 08:55:55 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21601059 paulnj : Acting up again in NJ. POPing in from another ISP and getting password dialog box. These guys either don't know how to fix the issue or just don't care.]]> http://www.dslreports.com/forum/remark,21601059 Thu, 18 Dec 2008 08:17:20 EDT Fixed Comcast E mail! http://www.dslreports.com/forum/remark,21601013 wrad : Stopped being able to download mail on 13 December.

Windows Mail/ Tools/ Accounts/ mail.comcast.net/ Properties/ Services had my old user/ password left over from Adelphia.

Server is in Stuart, Florida]]> http://www.dslreports.com/forum/remark,21601013 Thu, 18 Dec 2008 08:02:43 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21601003 TheBigCheese :

said by EG

said by TheBigCheese

:

I have no idea why you say that. In this case, Webmail is working and POP3 is not.

Just a general statement that generally applies.

This is proof that it does not apply.]]> http://www.dslreports.com/forum/remark,21601003 Thu, 18 Dec 2008 07:53:58 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21600997 joepwpb : Again, asking for password, as of 6 AM this morning...]]> http://www.dslreports.com/forum/remark,21600997 Thu, 18 Dec 2008 07:49:51 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21600839 chasw98 : They are not looking into it too hard. It is stil occurring on an intermittent basis here in Fort Lauderdale.
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\chuck>nslookup pop3.comcast.net
Server: cns.bonitasprngs.fl.naples.comcast.net
Address: 68.87.74.162

Non-authoritative answer:
Name: mail.g.comcast.net
Address: 76.96.62.119
Aliases: pop3.comcast.net, mail.comcast.net

C:\Documents and Settings\chuck>]]> http://www.dslreports.com/forum/remark,21600839 Thu, 18 Dec 2008 05:59:26 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21600836 FicmanS : System Failure here today...]]> http://www.dslreports.com/forum/remark,21600836 Thu, 18 Dec 2008 05:58:30 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21600833 fishmaster : must be the 'protocol agnostic' crap kicking in aye...lol
--
Browse A lot - Sign In Little - Post Even Less]]> http://www.dslreports.com/forum/remark,21600833 Thu, 18 Dec 2008 05:54:53 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21593257 EG :

said by TheBigCheese

:

I have no idea why you say that. In this case, Webmail is working and POP3 is not.

Just a general statement that generally applies.]]> http://www.dslreports.com/forum/remark,21593257 Tue, 16 Dec 2008 20:19:31 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21591090 TheBigCheese :

said by EG

said by rag133

:

AGAIN it is happening here to me. Screw Crapcast email, I'm using all gmail and going to FIOS soon.

One shouldn't rely on any web based E-Mail app, especially those that are provided by an ISP..

I prefer to used an E-Mail client app. that is installed on my hard drive.

I have no idea why you say that. In this case, Webmail is working and POP3 is not.]]> http://www.dslreports.com/forum/remark,21591090 Tue, 16 Dec 2008 13:40:15 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21590889 joepwpb :

said by jlivingood

said by gate1975mlm

:

What the hell is going on with Comcast email?

It been acting up all week. Are they ever going to fixd this shit? :(

Feel free to interact with some of us that admin the mail system at »forums.comcast.net/comcastsuppor···ard.id=2.

Jason

Jason,

It would be helpful if you would post some information here on this issue particularly since it has been going on since September (13 page thread).

Joe P ]]> http://www.dslreports.com/forum/remark,21590889 Tue, 16 Dec 2008 13:10:45 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21589983 jlivingood :

said by gate1975mlm

:

What the hell is going on with Comcast email?

It been acting up all week. Are they ever going to fixd this shit? :(

Feel free to interact with some of us that admin the mail system at »forums.comcast.net/comcastsuppor···ard.id=2.

Jason
--
JL
Comcast]]> http://www.dslreports.com/forum/remark,21589983 Tue, 16 Dec 2008 10:57:55 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21589631 gate1975mlm : What the hell is going on with Comcast email?

It been acting up all week. Are they ever going to fixd this shit? :(]]> http://www.dslreports.com/forum/remark,21589631 Tue, 16 Dec 2008 09:46:26 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21589529 mark5019 : here in atlanta ga same crap again time outs, asking for password :huh:]]> http://www.dslreports.com/forum/remark,21589529 Tue, 16 Dec 2008 09:24:39 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21589466 zskyline : Out here in Boston Suburbs ]]> http://www.dslreports.com/forum/remark,21589466 Tue, 16 Dec 2008 09:12:25 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21589359 Str1der3 : Out again in Philadelphia suburbs.]]> http://www.dslreports.com/forum/remark,21589359 Tue, 16 Dec 2008 08:48:48 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21589258 joepwpb : Same here...

When is it going to end???!!!

Joe P]]> http://www.dslreports.com/forum/remark,21589258 Tue, 16 Dec 2008 08:23:33 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21588662 pokesph : YET AGAIN the dreaded password box!!

Looks like its broken again. One day they'll actually fix it.]]> http://www.dslreports.com/forum/remark,21588662 Tue, 16 Dec 2008 01:22:26 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21588070 rag133 : AGAIN the damn password box!! Dammit comcast you are 100% CRAP.]]> http://www.dslreports.com/forum/remark,21588070 Mon, 15 Dec 2008 22:40:21 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21582728 anon : Unfortunately....back off again in Central Jersey. This is ridiculous.]]> http://www.dslreports.com/forum/remark,21582728 Sun, 14 Dec 2008 23:53:10 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21582657 EG :

said by rag133

:

AGAIN it is happening here to me. Screw Crapcast email, I'm using all gmail and going to FIOS soon.

One shouldn't rely on any web based E-Mail app, especially those that are provided by an ISP..

I prefer to used an E-Mail client app. that is installed on my hard drive.]]> http://www.dslreports.com/forum/remark,21582657 Sun, 14 Dec 2008 23:34:37 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21582633 rag133 : AGAIN it is happening here to me. Screw Crapcast email, I'm using all gmail and going to FIOS soon.]]> http://www.dslreports.com/forum/remark,21582633 Sun, 14 Dec 2008 23:29:28 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21578251 Spy : It's always up and down. Ridiculous...Use Gmail. :huh:]]> http://www.dslreports.com/forum/remark,21578251 Sat, 13 Dec 2008 22:17:41 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21577826 Puffnstuff : Looks like the problem has returned for me as well.]]> http://www.dslreports.com/forum/remark,21577826 Sat, 13 Dec 2008 20:31:46 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21577487 sadatoni : It's not working for me. :( It times out when connecting.]]> http://www.dslreports.com/forum/remark,21577487 Sat, 13 Dec 2008 19:10:46 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21577037 lilhurricane :

said by Str1der3

:

Currently it is working for me.

Same.]]> http://www.dslreports.com/forum/remark,21577037 Sat, 13 Dec 2008 17:09:27 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21576596 Str1der3 : Currently it is working for me. It typically behaves like this, it's down for anywhere from a few minutes to a few hours then works. It seems to happen about a couple times every other week.]]> http://www.dslreports.com/forum/remark,21576596 Sat, 13 Dec 2008 15:10:58 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21576473 Kearnstd : webmail is still functional for me so no issue here, pop has always been problematic for me on every ISP. im guessing most residental ISPs now prefer to shunt people to their webmail.
--
[65 Arcanist]Filan(High Elf) Zone: Broadband Reports]]> http://www.dslreports.com/forum/remark,21576473 Sat, 13 Dec 2008 14:45:16 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21576372 anon : Seems to have come back for me here in Central Jersey. Seems to authorize quite slowly though.

I hope this does not mean anything sent to me in the past 3 hours is gone though. If we can't get our mail from them does that mean others get email rejected that they try to send to a comcast account that is in an outage?

If so, I'm going to be a bit upset....]]> http://www.dslreports.com/forum/remark,21576372 Sat, 13 Dec 2008 14:18:29 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21576195 anon : same deal in central jersey, just times out when you try to receive mail, asks for password, goes nowhere??? no problem to send mail, just to receive which is a bit strange???]]> http://www.dslreports.com/forum/remark,21576195 Sat, 13 Dec 2008 13:23:51 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21576168 anon : THIS IS A RECURRING COMCAST PROBLEM WHICH THEY DO NOT SEEM TO BE ABLE TO FIX ONCE AND FOR ALL . THE ONLY FIX IS TO USE ANOTHER ISP PROVIDER IF THERE IS ONE AVAILABLE IN YOUR AREA ! PATHETIC !]]> http://www.dslreports.com/forum/remark,21576168 Sat, 13 Dec 2008 13:17:41 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21576150 fishmaster : 70% is quite generous. BTW I am seeing the issues here in Rockford Illinois also
--
Browse A lot - Sign In Little - Post Even Less]]> http://www.dslreports.com/forum/remark,21576150 Sat, 13 Dec 2008 13:14:14 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21576146 Bigzizzzle : God damn Bastards done it again. Out in Franklin TN suburb of Nashville, TN... Geez im sick of these damn outages its so frequent now. I swear their network relability is like now 70 %]]> http://www.dslreports.com/forum/remark,21576146 Sat, 13 Dec 2008 13:12:47 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21576144 anon : I use a different ISP, cable modem, router etc. at work in NYC and STILL have the same problems at the same time. It is a system-wide Comcast problem. And when you call tech support you get a bunch of BS: it's a Mac Mail problem, it's an Outlook problem etc... They blame everyone except the real culprit; themselves. ]]> http://www.dslreports.com/forum/remark,21576144 Sat, 13 Dec 2008 13:12:38 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21576133 Str1der3 :

said by mnjkahn

:

Just for curiosity's sake, is everyone having problems using the Comcast provided router, or do you provide your own? And are you using EMTAs or Cable Modems?

I'm using a Buffalo WHR-G125 with dd-wrt firmware (3rd party) and a cable modem. It's not a home router or cable modem issue.]]> http://www.dslreports.com/forum/remark,21576133 Sat, 13 Dec 2008 13:09:53 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21576119 anon : Same problems here AGAIN. NYC suburb. So glad I use Comcast POS for my business too.Yes FIOS is coming my way too, they already mapped out our street, and I can't wait !]]> http://www.dslreports.com/forum/remark,21576119 Sat, 13 Dec 2008 13:06:11 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21576108 mnjkahn : Just for curiosity's sake, is everyone having problems using the Comcast provided router, or do you provide your own? And are you using EMTAs or Cable Modems?

I have been having this problem (among others) for over a year now. I have a Belkin N1 router (don't buy it, no matter how good the price) and use the Comcast EMTA for Internet service. In addition to the Outlook 2003 password box, I regularly get dumped for no reason, and have to reset the EMTA and recycle the router before I get back on. Except for today, that is, when nothing I do will work. I had to direct connect to the EMTA to get access to the Internet, but now my entire family is upset because they can't get on the 'net.

At the end of November, after several phone calls, screen shots, and personal visits to Comcast's Richmond office, most of my problems were resolved. Then I left town for two weeks, and all my access problems have returned, including the password box. At one time I suspected that it was because I had more than one computer logged on to e-mail at the same time, but thanks to this forum, I now realize that had nothing to do with it.]]> http://www.dslreports.com/forum/remark,21576108 Sat, 13 Dec 2008 13:02:58 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21576077 Str1der3 : The problem exists once again. I'm in the philly suburbs. I'm using Thunderbird, the mail server times out or I get a message from thunderbird saying it couldn't send the password.]]> http://www.dslreports.com/forum/remark,21576077 Sat, 13 Dec 2008 12:53:46 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21575968 joepwpb :

said by rag133

:

But why the hell does this happen MULTIPLE times a week?

Unfortunately, it has not been happening for weeks...this thread started back in September!!!

Joe P]]> http://www.dslreports.com/forum/remark,21575968 Sat, 13 Dec 2008 12:29:21 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21575948 rag133 : But why the hell does this happen MULTIPLE times a week? Comcast is going downhill here for me, time to move on to FIOS soon.]]> http://www.dslreports.com/forum/remark,21575948 Sat, 13 Dec 2008 12:24:50 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21575864 joepwpb : Yes Sir!!! We have the dreaded "password" problem again!!!

Joe P]]> http://www.dslreports.com/forum/remark,21575864 Sat, 13 Dec 2008 12:00:07 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21575782 rag133 : Same problems AGAIN today with the password. Comcast email is total crap. Use gmail for all your real email needs, Im so sick of the comcast BS and horrid spam filters. FIOS here I come soon, Comcast ticking me off. And they double bill me for Internet with triple play.]]> http://www.dslreports.com/forum/remark,21575782 Sat, 13 Dec 2008 11:34:10 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21575584 GuruGuy : Ditto - Atlanta. Damn password box pops up about every two to three minutes.
--
GuruGuy]]> http://www.dslreports.com/forum/remark,21575584 Sat, 13 Dec 2008 10:39:35 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21575236 Steely : Yup...I'm having problems on and off again this morning here in Central NJ.

FiOS getting installed in two days! ;-)]]> http://www.dslreports.com/forum/remark,21575236 Sat, 13 Dec 2008 08:38:50 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21575099 Coma :
Not again . . .

[att=1]

:mad:

--
. . . seeking professional help . . .

This is Bull Shit

]]> http://www.dslreports.com/forum/remark,21575099 Sat, 13 Dec 2008 07:29:34 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21507636 paulnj : The problem is back here in Southern NJ, using either of the pop3 server addresses.

I increased pop3 server time-out too with no real impact on the problem.]]> http://www.dslreports.com/forum/remark,21507636 Mon, 01 Dec 2008 06:26:32 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21393257 anon :

said by Spunky844 :

I'm sure the proper setting will work eventually but as of today it still doesn't. Unless it's been fixed within the last couple of hours.

The temporary fix does. When it stops working I'll switch to mail.comcast.net

587 works correctly for me. tested mailing the comcast account replied to it through outlook back to my godaddy webmail and back again.

No log in probs any more!

I'm living in a suburb of Chicago (Darien) and haven't been able to send out an email for the past two days using my Comcast account. smtp.comcast.net on port 25 doesn't work. Neither does 587.

"The connection to the server has failed. Account: 'Comcast Default', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0Ez"]]> http://www.dslreports.com/forum/remark,21393257 Fri, 07 Nov 2008 18:28:07 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21392987 Bigzizzzle : Is it the same for IMAP as well? just wondering cause im considering ditching POP3 for IMAP for the awesome benefits. All though I got to get the Damn Business Account. ]]> http://www.dslreports.com/forum/remark,21392987 Fri, 07 Nov 2008 17:27:33 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21392142 anon : I'm sure the proper setting will work eventually but as of today it still doesn't. Unless it's been fixed within the last couple of hours.

The temporary fix does. When it stops working I'll switch to mail.comcast.net

587 works correctly for me. tested mailing the comcast account replied to it through outlook back to my godaddy webmail and back again.

No log in probs any more!]]> http://www.dslreports.com/forum/remark,21392142 Fri, 07 Nov 2008 14:47:45 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21392025 Michael2 : Ports 110 and 995 w/SSL can be used for incoming (POP3)
Ports 25, 465 w/SSL and 587 w/authenication can be used for outgoing SMTP. Note: Port 587 is the recommended port.

The following links provide some additional information:

»lite.help.comcast.net/content/se···settings
»lite.help.comcast.net/content/se···settings]]> http://www.dslreports.com/forum/remark,21392025 Fri, 07 Nov 2008 14:22:25 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21391704 joepwpb :

said by Michael2

:

The POP server setting of sz-pop.mail.comcast.net was a temporary setting while SmartZone was still in Beta. Now that we are in full production, the proper setting of mail.comcast.net can be used by all customers.

Thanks Michael2...

So, I guess this this isn't a fix for this ongoing email problem.

What about the correct port numbers??

Joe P]]> http://www.dslreports.com/forum/remark,21391704 Fri, 07 Nov 2008 13:18:41 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21391688 Michael2 : The POP server setting of sz-pop.mail.comcast.net was a temporary setting while SmartZone was still in Beta. Now that we are in full production, the proper setting of mail.comcast.net can be used by all customers.]]> http://www.dslreports.com/forum/remark,21391688 Fri, 07 Nov 2008 13:15:55 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21391513 joepwpb : I believe there is at least one Comcast Rep on this forum who hopefully can confirm what Spunky844 posted regarding the email server change.

Joe P]]> http://www.dslreports.com/forum/remark,21391513 Fri, 07 Nov 2008 12:35:01 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21391465 anon : This worked for me and outlook 2007]]> http://www.dslreports.com/forum/remark,21391465 Fri, 07 Nov 2008 12:24:28 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21391249 anon : Possible solution:

smtp out stays the same
incoming: sz-pop.mail.comcast.net

advanced tab
out 587
in 110

just got off the phone with a comcast tech and they said that the proper documentation will eventually be up on there website but not as yet. the key is sz-pop.mail.comcast.net

I'm going to try this today]]> http://www.dslreports.com/forum/remark,21391249 Fri, 07 Nov 2008 11:44:51 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21389272 Spy : Comcast sent me an e-mail and it was marked as spam. :D]]> http://www.dslreports.com/forum/remark,21389272 Thu, 06 Nov 2008 22:19:02 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21389050 Tedowski : Mine is down AGAIN! Has been for the past 2 friggin days.]]> http://www.dslreports.com/forum/remark,21389050 Thu, 06 Nov 2008 21:28:22 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21388933 angeloflight : Thanks for that. Thought I was going crazy!

In Philadelphia Pa., I'm having email issues as well. I was using comcast's email in Firefox and getting error message after error message when trying to send a new email.

Funny thing is, if I'm responding to an email, I can send it without issue!! WTF

I'm really going to have to find a suitable alternative. As I mentioned earlier in this thread, the freebie email account I used for a few years (!!!) is suddenly having major issues... Ergo the reason I began using cumcast's (did I say that?) email service.

This. Is. RIDICULOUS.]]> http://www.dslreports.com/forum/remark,21388933 Thu, 06 Nov 2008 21:01:49 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21387036 anon : don't f with your settings, its totally a comcast issue.

called comcast at 1 pm and they rolled me over to microsoft cause the ahole i was talking too said it wasn't a comcast issue. got off the phone again at 3:30 and the rep was well aware of the problem.]]> http://www.dslreports.com/forum/remark,21387036 Thu, 06 Nov 2008 15:36:56 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21385845 Coma :
Here's the rub Spunky,

I don't use Outlook, Outlook Express, Windows Mail or anything from McAfee or Norton. The only common element tying this thread together is Comcast and their crappy email implementation.

So much for the "Here it is, for the last time" crap.

--
. . . seeking professional help . . . ]]> http://www.dslreports.com/forum/remark,21385845 Thu, 06 Nov 2008 11:58:26 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21385724 anon : Here it is, for the last time. These are the instructions for getting Outlook, Outlook Express, and Windows Mail to work properly on your PC.

First, are you using any incarnation of Norton Internet Security? If so, the Symantec/Norton folks have an article about problems like this, so their suggestions should be attempted first. They have a troubleshooting routine you can run from that webpage. If that fails, they suggest removing and reinstalling Norton. Personally, I'd skip the "reinstalling" part.

If you're using McAfee or Norton, disable the wormstopper or Internet worm protection in its email settings. It's been known to cause problems.

If you're using Windows Mail, both McAfee and Norton can cause major problems. Remove them, and choose another security solution.

---------------------------------------------------------------------------------- ----------

Windows Mail, Outlook Express & Outlook 2000:

1. choose Tools
2. choose Accounts
3. go to the Mail tab
4. click on your Comcast account to highlight it
5. choose Properties
6. go to the General tab
7. under Mail Account, enter whatever you'd like to call this account, like John Doe on Comcast
8. under User Information, enter Name (whatever you want to appear on your messages)
9. enter E-mail address (your full Comcast email address)
10. check "Include this account when receiving mail or synchronizing"
11. go to the Servers tab
12. "My incoming mail server is a" POP3 "server"
13. Incoming mail is mail.comcast.net
14. Outgoing mail is smtp.comcast.net
15. enter your Account name or Email user name (your Comcast user ID, the part before "@comcast.net" in your email address)
16. enter your Password
17. check "Remember password"
18. make sure “Logon using Secure Password Authentication (SPA)” is NOT checked
19. check “My server requires authentication”
20. choose Settings
21. choose “Use same settings as my incoming mail server”
22. click OK
23. go to the Advanced tab
24. check both boxes for “This server requires a secure connection (SSL)”
25. change port number to 995 for incoming, 465 for outgoing
26. bump up the Server Timeouts slider to the high end

Turn off whatever email scanning your anti-virus package is doing. Comcast already scans incoming email for viruses, and your outgoing email isn’t going to be infected unless your machine is already infected, so there’s no point checking it all the time.

---------------------------------------------------------------------------------- ----------

Outlook 2002 & Outlook 2003:

1. choose Tools
2. choose E-mail Accounts
3. choose "View or change existing e-mail account"
4. choose Next
5. click on your Comcast account to highlight it
6. choose Change
7. enter Your Name (whatever you want to appear on your messages)
8. enter E-mail Address (your full Comcast email address)
9. Incoming mail server is mail.comcast.net
10. Outgoing mail server is smtp.comcast.net
11. enter User Name (your Comcast user ID, the part before "@comcast.net" in your email address)
12. enter Password
13. check "Remember password"
14. make sure “Logon using Secure Password Authentication (SPA)” is NOT checked
15. choose More Settings
16. go to the Outgoing Server tab
17. check “My outgoing server (SMTP) requires authentication”
18. choose “Use same settings as my incoming mail server”
19. go to the Advanced tab
20. check both boxes for “This server requires an SSL-secured connection”
21. change port number to 995 for incoming, 465 for outgoing
22. bump up the Server Timeouts slider to the high end
23. Click OK, Next, Finish

Turn off whatever email scanning your anti-virus package is doing. Comcast already scans incoming email for viruses, and your outgoing email isn’t going to be infected unless your machine is already infected, so there’s no point checking it all the time.

Don't bother with the "Test" function in Outlook - it often fails for no particular reason.

Exit from Outlook, then make sure it isn't still running in the background. Hit CTRL-ALT-DEL, go to the Processes tab, and kill any occurrences of OUTLOOK.EXE before launching Outlook again.

---------------------------------------------------------------------------------- ----------

Outlook 2007:

1. choose Tools
2. choose Account Settings
3. choose the Email tab
4. click on your Comcast account to highlight it
5. choose Change
6. enter Your Name (whatever you want to appear on your messages)
7. enter E-mail Address (your full Comcast email address)
8. choose POP3 as the Account Type
9. Incoming mail server is mail.comcast.net
10. Outgoing mail server is smtp.comcast.net
11. enter User Name (your Comcast user ID, the part before "@comcast.net" in your email address)
12. enter Password
13. check "Remember password"
14. make sure “Logon using Secure Password Authentication (SPA)” is NOT checked
15. choose More Settings
16. go to the Outgoing Server tab
17. check “My outgoing server (SMTP) requires authentication”
18. choose “Use same settings as my incoming mail server”
19. go to the Advanced tab
20. choose SSL encryption for both incoming and outgoing servers
21. change port number to 995 for incoming, 465 for outgoing
22. bump up the Server Timeouts slider to the high end
23. Click OK, Next, Finish

Turn off whatever email scanning your anti-virus package is doing. Comcast already scans incoming email for viruses, and your outgoing email isn’t going to be infected unless your machine is already infected, so there’s no point checking it all the time.]]> http://www.dslreports.com/forum/remark,21385724 Thu, 06 Nov 2008 11:35:21 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21382685 anon : Just confirmed that this week (Nov 3) Comcast is having some latency issues with their authentication servers and today (Nov 5) even more so. So this is not an end-user problem and don't waste time with your Outlook settings.]]> http://www.dslreports.com/forum/remark,21382685 Wed, 05 Nov 2008 19:37:24 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21382080 pokesph : IT'S BAAAAAAAAACCKKKK!!

Once again the pop/smtp access is popping up the password request in Outlook..

sure glad I don't rely on Comcast's email service..
--
Webmaster - Steve
- - - - - - - - - - - -
»www.1-gb.net
»www.ppnstudio.com]]> http://www.dslreports.com/forum/remark,21382080 Wed, 05 Nov 2008 17:43:47 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21381951 anon : i'm gettimg the password message tonight about every 10 min tonight]]> http://www.dslreports.com/forum/remark,21381951 Wed, 05 Nov 2008 17:21:30 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21381724 MAguln88394 : E-mail has been down here in Medway MA today. It was down when I went to work at 7am and its still not working at 4:45 pm. Does comcast even know there is a problem, or are they just ignoring it?]]> http://www.dslreports.com/forum/remark,21381724 Wed, 05 Nov 2008 16:41:14 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21379927 joepwpb : Same here...

Since 6 AM sometimes I get the mail sometimes not...sometimes I get asked for a password sometime not.

This is beyond ridiculous...when is it ever going to end???

Joe P]]> http://www.dslreports.com/forum/remark,21379927 Wed, 05 Nov 2008 10:23:30 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21379911 anon : Happening for me again. What is comcast doing.. VERY ANNOYING!!!]]> http://www.dslreports.com/forum/remark,21379911 Wed, 05 Nov 2008 10:20:30 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21355179 Corey_T : Just started again for me, Outlook is dead in the water.
Get the good old password box popping up asking me to input it.]]> http://www.dslreports.com/forum/remark,21355179 Fri, 31 Oct 2008 11:55:29 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21348428 Puffnstuff : Well here we are over a month later and the issue still persists for me here in Jax. The comcast network outage page shows an alert for email now so at least they acknowledge the problem. Fortunately I only check my comcast email account for messages from comcast since I don't use it for anything else.]]> http://www.dslreports.com/forum/remark,21348428 Thu, 30 Oct 2008 06:44:17 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21347700 Coma :

said by NormanS

:

They ~~were~~ ARE trying to switch to something which would generate more revenues (from ads) for the company.

DING, DING, DING.

--
. . . seeking professional help . . . ]]> http://www.dslreports.com/forum/remark,21347700 Wed, 29 Oct 2008 23:38:39 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21347533 NormanS : They weren't trying to fix something that was broken. They were trying to switch to something which would generate more revenues (from ads) for the company.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum]]> http://www.dslreports.com/forum/remark,21347533 Wed, 29 Oct 2008 23:03:25 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21347508 YukonHawk : You hit the nail on the head! Good post!]]> http://www.dslreports.com/forum/remark,21347508 Wed, 29 Oct 2008 22:58:26 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21347455 EODDDPA : A bit longer here, but now working... I could not authenticate on Comcast servers, but others worked fine.... Checked again, all is fine right now.
--
"Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen."]]> http://www.dslreports.com/forum/remark,21347455 Wed, 29 Oct 2008 22:47:51 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21347447 mdecipher : I'm beginning to think this is just the healthy libido of their new e-Male client wanting to screw every chance it gets. Meanwhile, the IT people are playing with their ding-a-ling code.
Comcast has no shame, no plan, no brains. Another successful American corporation.]]> http://www.dslreports.com/forum/remark,21347447 Wed, 29 Oct 2008 22:46:31 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21347420 DGDTrathole : out to lunch here in new hampshire again...10:30 pm...totally screwed up...

how bought we just go back to what worked before and screw the new stuff that doesn't work....ever hear of "if it ain't broke don't fix it"..??]]> http://www.dslreports.com/forum/remark,21347420 Wed, 29 Oct 2008 22:40:50 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21347410 YukonHawk : Same problem here in the Putnam County area of NY.
I keep getting a screen from Zimbra asking for a user name and pass wood again :mad: I am accessing my mail via Firefox with no luck. We'll see how long this screw up takes to fix! :D]]> http://www.dslreports.com/forum/remark,21347410 Wed, 29 Oct 2008 22:39:50 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21345634 angeloflight : First of all, my email is back up (in Philly, Pa.).
But I don't have any confidence in comcast's email now. :\

quote:
I'm getting this here, south of Boston.
Using the web mail.
Request Entity Too Large
A request entity is longer than the server can handle.

...I was JUST thinking of using this email address for critical personal stuff rather than some other ones I have.
...RW

Hey, RabidWolf! No need to copy MY error message. Get your OWN dang error!! ;) (Of course, I'm joking). :p

I had to chuckle because, like you, I only recently considered switching to comcast's email. But after reading that problems with comcast's email service are not uncommon -- I don't think so! :uhh:]]> http://www.dslreports.com/forum/remark,21345634 Wed, 29 Oct 2008 17:30:17 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21342069 risingsun123 : Still completely out in Nashville tonight as it was for most of the day today (Tuesday). Also was out all day this past Sunday. Has been intermittently down and/or buggy for two months now for any pop3 client. Now, for past several days, Comcast webmail has also been totally dead for hours on end. Their new mail servers and interface must have gone through all of 5 minutes of testing before being released nationwide on an unsuspecting public.

I have complained and initiated multiple service tickets for both the home and business accounts but no one at Comcast cares. They throw CSR's under the bus to take the brunt of the complaints, assuming one eventually gets through to a real person. I know one thing, you'll never get a supervisor as they're all hiding.

Another issue is that even when up, a certain number of emails are apparently disappearing down a black hole, never to be recovered. What is Comcast doing with these emails?

Terrible execution for Comcast's roll-out of the new service. Absolutely horrendous and inexcusable. They really do not care a bit about their customers. ]]> http://www.dslreports.com/forum/remark,21342069 Wed, 29 Oct 2008 00:02:36 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21341941 joepwpb : Here's a trace to smartzone.comcast.net

]]> http://www.dslreports.com/forum/remark,21341941 Tue, 28 Oct 2008 23:21:29 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21341903 anon : lol @29 readers..

Just use GMail..it has like 100% uptime, never had a problem with them. ]]> http://www.dslreports.com/forum/remark,21341903 Tue, 28 Oct 2008 23:14:02 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21341867 BlackSky89 : YUP! Here in Chicago to! Mostly sending email. What did Comcast screw up now?]]> http://www.dslreports.com/forum/remark,21341867 Tue, 28 Oct 2008 23:05:32 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21341852 joepwpb : Here we go again!!!

I'm being asked for my password...again.

When are they going to fix this??!!!

Joe P

Edit: This time is worse for me because I am unable to access Web mail..."Page Cannot Be Displayed"]]> http://www.dslreports.com/forum/remark,21341852 Tue, 28 Oct 2008 23:03:05 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21341846 zskyline : SAME HERE.... UGH]]> http://www.dslreports.com/forum/remark,21341846 Tue, 28 Oct 2008 23:02:16 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21341835 mdecipher : Works here in northern VT now, just not receiving any emails that I am expecting. Interface nice to stare at, however.]]> http://www.dslreports.com/forum/remark,21341835 Tue, 28 Oct 2008 22:59:45 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21341789 neolink1 : FFS, This does it... I'm moving EVERYTHING out of my account. I googled the issue and ended here like other, WTF comcast?

I have several emails I needed which I cannot access at this time.]]> http://www.dslreports.com/forum/remark,21341789 Tue, 28 Oct 2008 22:47:53 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21341729 Rick : I swear to God that if I ever actually start to use my Comcast email address I'm going to be as mad as the rest of you.

Until then..anybody wanna beer? :)
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!]]> http://www.dslreports.com/forum/remark,21341729 Tue, 28 Oct 2008 22:37:25 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21341647 Coma :

said by Tedowski

:

My email just started working again here. Finally.
For now.

Lucky you.

:mad:

--
. . . seeking professional help . . . ]]> http://www.dslreports.com/forum/remark,21341647 Tue, 28 Oct 2008 22:19:24 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21341640 RabidWolf : I'm getting this here, south of Boston.
Using the web mail.
Request Entity Too Large
A request entity is longer than the server can handle.

And no joy using POP with Outlook, which is what made me check in the first place.

I love it when a roll out is well thought out and thoroughly tested.

I was JUST thinking of using this email address for critical personal stuff rather than some other ones I have.

Grins,
RW]]> http://www.dslreports.com/forum/remark,21341640 Tue, 28 Oct 2008 22:18:00 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21341628 Tedowski : My email just started working again here. Finally.
For now.]]> http://www.dslreports.com/forum/remark,21341628 Tue, 28 Oct 2008 22:15:04 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21341539 anon : I haven't been able to pop mail reliably from Comcast for like a week. I'm in Richmond Virginia.

Luckily, I don't use comcast as my primary email...but it's still annoying!]]> http://www.dslreports.com/forum/remark,21341539 Tue, 28 Oct 2008 21:56:37 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21341465 xxy : I can tell you one thing this is getting old with comcast failures to provide service we pay for. I switched from AT&T DSL about a year ago and never had these outages with them. Switched on the advise of faster downloads-reliablity in email is more important to me.]]> http://www.dslreports.com/forum/remark,21341465 Tue, 28 Oct 2008 21:41:56 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21341419 cypherstream : "Upgrade to 1GHz nationwide" hahaha, when pigs fly. Who do you think this is, Cox cable? :D]]> http://www.dslreports.com/forum/remark,21341419 Tue, 28 Oct 2008 21:32:51 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21341389 mikedz4 : i seriously think it's time comcast GIVE UP EMAIL. It's a waste of their time and ours. Just help us migrate to FREE email servers or even pay servers and use the money to upgrade the network to 1ghz nationwide.]]> http://www.dslreports.com/forum/remark,21341389 Tue, 28 Oct 2008 21:25:32 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21341385 Steely : People like to blast AOL but even though I don't use their software I can tell you my AOL email accounts have been ROCK SOLID for years! Works great as either Webmail or IMAP (fully compatible with Outlook and Outlook Express). I can't remember the last time it was down. Glad I held on to those accounts!]]> http://www.dslreports.com/forum/remark,21341385 Tue, 28 Oct 2008 21:24:58 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21341358 cbagz : Ya WTF is Comcast doing? I am so sick of this horse sh@t!!
NJ - Northeast email down.]]> http://www.dslreports.com/forum/remark,21341358 Tue, 28 Oct 2008 21:20:07 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21341356 cypherstream : »online.comcast.net/networkhealth···eck.aspx

Email
Outage Alert Start Time: Oct 28 2008 7:37PM EST
There is a known issue currently affecting email in your area. This may cause problems with sending and receiving email. Our engineers are currently onsite and are working to resolve this issue. We apologize for any inconveniences this may cause.
SmartZone
Outage Alert Start Time: Oct 28 2008 1:24PM EST]]> http://www.dslreports.com/forum/remark,21341356 Tue, 28 Oct 2008 21:19:47 EDT well... http://www.dslreports.com/forum/remark,21341340 angeloflight : Well, Steely, all I can tell you is that if you read this page and even a couple before it, you'll see that nobody really knows. Doesn't seem like comcast knows, either. :huh:

You're not alone in having comcast email troubles right now. :(]]> http://www.dslreports.com/forum/remark,21341340 Tue, 28 Oct 2008 21:16:37 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21341324 Steely : Is something up with Comcast email right now? I just got a message on my BlackBerry telling me I need to update the password for my main Comcast account in order to resume receiving messages. When I try to do that, it tells me my password is incorrect. And suddenly I can't access my Comcast email accounts with Outlook Express. What's up?]]> http://www.dslreports.com/forum/remark,21341324 Tue, 28 Oct 2008 21:13:27 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21341126 angeloflight : Ironically, I only began seriously using comcast's email just this week; I never really needed it until my freebie email account was acting up.

All was well with comcast's email for the past several days... 'til an hour or so ago. :huh: I accessed my email (the new zimbra thingey) a few hours ago, but now, I get an APACHE error.
(editing to add the exact error) --

Failure of server APACHE bridge:

Internal Server failure, APACHE plugin. Cannot continue.

Build date/time: Jun 16 2006 15:14:16

Change Number: 779586

A minute ago, I saw an error I never saw before on *any* site:
"Request Entity Too Large
A request entity is longer than the server can handle."

Even the homepage is wacky; there is a blank spot after "welcome", instead of my name. I'm in Philly, PA, btw.]]> http://www.dslreports.com/forum/remark,21341126 Tue, 28 Oct 2008 20:43:39 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21341116 Infidel : Southern VT has the same problem:

$ telnet mail.comcast.net 110
Trying 76.96.30.119...
Connected to mail.g.comcast.net.
Escape character is '^]'.
+OK POP3 ready
user XXXXXXX
+OK
pass XXXXXXX
-ERR system failure: ZimbraLdapContext
Connection closed by foreign host.]]> http://www.dslreports.com/forum/remark,21341116 Tue, 28 Oct 2008 20:42:13 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21341074 anon : Massachusetts here too. My primary account has had to be reset every day this week, sometimes more than once. It is definitely related to the migration to zimbra. And I am having the same problem as others -- not able to manage my account on the old system, and not able to reach a server with the new system (a DNS screwup of some kind).

Today I had many calls into comcast support -- and i'll give them credit, they did TRY to help me get this fixed -- but in the end they not only suspended my account, but also changed the PIN and "secret question". So the account could not be reactivated. Had to contact their "Security team" and claim my account had been "breached"; i.e. hacked. Only then did I manage to get someone to assign a new pin and password that let me back in to my own account.

Bottom line, we are neither here, nor there. Cant use the old webmail system because the migration is pending, but cant use the new one either because the migration is not complete.]]> http://www.dslreports.com/forum/remark,21341074 Tue, 28 Oct 2008 20:35:04 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21341022 golfgod2005 : im in massachusetts and comcast has been spotty all day for me...but i havent been able to get my email for over 2 hours now ... i use thunderbird.]]> http://www.dslreports.com/forum/remark,21341022 Tue, 28 Oct 2008 20:23:02 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21340984 anon : I have had problems off and on for over two months with POP e-mail here in Northern VA.

I put in a complainte well over a month ago about the issue, and thought by now they would have it resolved.

Today is the first day it has been totally out, so obviously they have not put in proper effort to resolve reliable POP e-mail (and it would seem today also webmail), issues.

I have used many ISP's starting with dialup and never had problems like this with POP e-mail.

It is inexcusable on Comcast's part.

I hope someone at Comcast is reading these posts, as attention Comcast, unreliable e-mail is a deal breaker for me, and FiOS is coming to my area fairly soon.]]> http://www.dslreports.com/forum/remark,21340984 Tue, 28 Oct 2008 20:15:34 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21340958 mdecipher : It's been out in northern VT for several hours. Funky for a week or so. This Comcast outfit sure has some big ones. Releasing an email client they can't support. It just confirm my opinion from other IT issues in past, that they could screw up a free meal. ]]> http://www.dslreports.com/forum/remark,21340958 Tue, 28 Oct 2008 20:08:26 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21340926 mikedz4 : maybe comcast is going to outsource it's email or get rid of email all together and leave it like newsgroups and webpages.
Think of the money they could save and put into network upgrades but then again think of the customers they would lose because email is one of the reasons people have internet.]]> http://www.dslreports.com/forum/remark,21340926 Tue, 28 Oct 2008 20:01:55 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21340916 christos : Well after 1/2 an hour of waiting (they did not hung up this time) I finally got a live person. The only thing he could tell me is that they seem to be having some problems with e-mail, they escalated it (??!!) and that hopefully will have it fixed in a few hours.

Very comforting :uhh:]]> http://www.dslreports.com/forum/remark,21340916 Tue, 28 Oct 2008 19:59:11 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21340813 mikedz4 : apparently their servers must be completely down webmail as well as it took me 3 tries to get webmail and there wasn't even any spam!!! Usually I have at least 3 spam so there must be no incoming or outgoing period.]]> http://www.dslreports.com/forum/remark,21340813 Tue, 28 Oct 2008 19:35:40 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21340793 anon : Down Totally here i No. VA since mid-day.]]> http://www.dslreports.com/forum/remark,21340793 Tue, 28 Oct 2008 19:32:03 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21340786 mrsplants : By the way, telephone service stinks! I called them and after I get through all the usual crap of press 1 for english etc. I get a message that they are busy and they hang up. WOW!

Me too and then they sent to an email specialist and I got disconnected :(]]> http://www.dslreports.com/forum/remark,21340786 Tue, 28 Oct 2008 19:30:23 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21340774 GuruGuy : Down in Atlanta
--
GuruGuy]]> http://www.dslreports.com/forum/remark,21340774 Tue, 28 Oct 2008 19:28:32 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21340772 christos : Down for me right now. Bridgewater, MA.

Task - Receiving'xxxxx reported error (0x800CCC92) : 'Your e-mail server rejected your login. Verify your user name and password in your account properties. Under Tools, click E-mail accounts. The server responded: -ERR internal server error'

By the way, telephone service stinks! I called them and after I get through all the usual crap of press 1 for english etc. I get a message that they are busy and they hang up. WOW!]]> http://www.dslreports.com/forum/remark,21340772 Tue, 28 Oct 2008 19:28:04 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21340769 RouterRooter : Completely non-op here in MD also last couple hours.]]> http://www.dslreports.com/forum/remark,21340769 Tue, 28 Oct 2008 19:27:53 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21340767 MAguln88394 : Its back today after working perfectly for about 2 weeks. I thought the problem was finally fixed, but its back...]]> http://www.dslreports.com/forum/remark,21340767 Tue, 28 Oct 2008 19:27:18 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21340758 mrsplants : Email down here too in Massachusetts]]> http://www.dslreports.com/forum/remark,21340758 Tue, 28 Oct 2008 19:26:13 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21340745 mikedz4 : email is down here again. Someone at comcast needs to credit us for these mail server outages as there are usually 2 a week and that's just outrageous!!!]]> http://www.dslreports.com/forum/remark,21340745 Tue, 28 Oct 2008 19:24:05 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21340705 Johkal : Ahhh..ok! ;)

Thanks!]]> http://www.dslreports.com/forum/remark,21340705 Tue, 28 Oct 2008 19:18:15 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21340653 lilhurricane : Under the regular email tag - not Mailbox manager or preferences where one would expect

Email : "restrict"]]> http://www.dslreports.com/forum/remark,21340653 Tue, 28 Oct 2008 19:10:34 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21340635 Coma :

said by Tedowski

:

Anyone else having email issues in the Boston area again today?

Baltimore must be a suburb of Boston then.

--
. . . seeking professional help . . . ]]> http://www.dslreports.com/forum/remark,21340635 Tue, 28 Oct 2008 19:08:59 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21340617 Johkal : Where is it? ]]> http://www.dslreports.com/forum/remark,21340617 Tue, 28 Oct 2008 19:04:34 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21340534 lilhurricane :

said by lilhurricane

:

I wanna know (if anyone can help - great) - where did the old "blocked/allowed senders" list go?

I don't mean filters..

/resolved..thank you jlivingood

Not where it used to be..but there (funny that no one else at CC knew that) :D
--
~Safe Hex~ Team Discovery ~ Project Hope ~ Like A Hurricane~]]> http://www.dslreports.com/forum/remark,21340534 Tue, 28 Oct 2008 18:47:43 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21340426 Tedowski : Anyone else having email issues in the Boston area again today?]]> http://www.dslreports.com/forum/remark,21340426 Tue, 28 Oct 2008 18:27:45 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21333675 lilhurricane : I wanna know (if anyone can help - great) - where did the old "blocked/allowed senders" list go?

I don't mean filters..]]> http://www.dslreports.com/forum/remark,21333675 Mon, 27 Oct 2008 16:15:11 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21333645 jl747 : Has anyone else had a problem with the new Smart Zone web mail.
When I go to access it says that I have "x" amount of emails. But, that is impossible since I have already opened my email client and all emails have been received.
In fact it shows quantities of 12 or 55 or any other.

I have cleaned out any cookies and cache.

See attached.

I hope someone from Comcast will see this and find out why this is happening.

Windows XP Pro SP3 - Firefox

]]> http://www.dslreports.com/forum/remark,21333645 Mon, 27 Oct 2008 16:07:37 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21333098 BlueJay : Chris, I just happened to have fresh browser session, and since dsl is one of my opening homepages, did check this url and it did open.. I'll have to check other scenarios as they present themselves..
ciao, bj]]> http://www.dslreports.com/forum/remark,21333098 Mon, 27 Oct 2008 14:41:10 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21332019 bigchris : BlueJay, does this url work if you try it in a new browser session? We've seen issues where this might not work in a tab of an existing browser. Still not sure of the cause of this at this point.

Also, it's worth check an nslookup to ensure your DNS servers can resolve the name.]]> http://www.dslreports.com/forum/remark,21332019 Mon, 27 Oct 2008 11:16:16 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21331821 BlueJay :

said by jlivingood

said by BlueJay

:

Chris,
In reference to zimbra, here's what I show when I click on email on the home page, after signing in...

»sz0096.wc.mail.comcast.net/zimbra/mail#1

I don't like the convoluted method of having to use the homepage to sign in for email checking... Homepage was dispensed with when the /lite homepage died.. :huh:

ciao, bj

Why not just bookmark »smartzone.comcast.net and sign directly into webmail?

Jason

Jason, that link does not work for me.. I get a page saying "IE cannot display webpage"... I've bookmarked the one I mentioned above and it works..
Thanks, ciao, bj]]> http://www.dslreports.com/forum/remark,21331821 Mon, 27 Oct 2008 10:38:07 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21328843 Coma :

said by AVonGauss

:

It was just stated in this thread, on this page, that the servers are configured NOT to respond to ping requests.

I missed it, thanks for pointing it out.

--
. . . seeking professional help . . . ]]> http://www.dslreports.com/forum/remark,21328843 Sun, 26 Oct 2008 15:28:59 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21328184 jlivingood :

said by BlueJay

Why not just bookmark »smartzone.comcast.net and sign directly into webmail?

Jason]]> http://www.dslreports.com/forum/remark,21328184 Sun, 26 Oct 2008 12:44:10 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21328068 Edit This : My Comcast email is exhibiting the same problems. Good thing I rarely use the account.]]> http://www.dslreports.com/forum/remark,21328068 Sun, 26 Oct 2008 12:16:33 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21328059 AVonGauss :

said by Coma

:

--- 76.96.62.117 ping statistics ---
10 packets transmitted, 0 packets received, 100% packet loss

PING 76.96.30.119 (76.96.30.119): 56 data bytes

--- 76.96.30.119 ping statistics ---
10 packets transmitted, 0 packets received, 100% packet loss

It was just stated in this thread, on this page, that the servers are configured NOT to respond to ping requests. NormanS has also posted examples of how you can use telnet to validate your connection manually if you wish. His post also shows connections to the same IP addresses that you are trying.

If you are using Windows you might want to give your system a reboot if you haven't already to make sure that there is no unintentional DNS caching taking place. After having done a reboot, if you are still getting errors connecting to your mail accounts, a bit more information would be helpful. ]]> http://www.dslreports.com/forum/remark,21328059 Sun, 26 Oct 2008 12:13:41 EDT Total bull shit http://www.dslreports.com/forum/remark,21327469 Coma :

said by PD0xer :

...Net access is fine...just email is out...

Now just watch Cumcast develop a plan on how to get an extra $5.00 per month so we can get email.

:mad:

--
. . . seeking professional help . . . ]]> http://www.dslreports.com/forum/remark,21327469 Sun, 26 Oct 2008 08:56:55 EDT Internal Server Error Checking Email 19135 http://www.dslreports.com/forum/remark,21327406 anon : Our blocks power went out around 11:51 pm last night for about an hour...and woke up this morning, and it's now 8:26 am Sunday the 26th, and I still keep getting "internal server error" trying to check my email...is it just me? Trying the web interface doesn't work either...Net access is fine...just email is out...]]> http://www.dslreports.com/forum/remark,21327406 Sun, 26 Oct 2008 08:28:20 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21327344 Coma :
This is BS, all 5 of my email accounts time out.

[att=1]

PING 76.96.62.117 (76.96.62.117): 56 data bytes
36 bytes from 68.86.228.150: Communication prohibited by filter
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 20 5400 7ffc 0 0000 32 01 72b2 10.0.1.6 76.96.62.117

--- 76.96.62.117 ping statistics ---
10 packets transmitted, 0 packets received, 100% packet loss

PING 76.96.30.119 (76.96.30.119): 56 data bytes

--- 76.96.30.119 ping statistics ---
10 packets transmitted, 0 packets received, 100% packet loss

--
. . . seeking professional help . . .

]]> http://www.dslreports.com/forum/remark,21327344 Sun, 26 Oct 2008 07:39:20 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21318790 BlueJay : Chris,
In reference to zimbra, here's what I show when I click on email on the home page, after signing in...

»sz0096.wc.mail.comcast.net/zimbra/mail#1

I don't like the convoluted method of having to use the homepage to sign in for email checking... Homepage was dispensed with when the /lite homepage died.. :huh:

ciao, bj]]> http://www.dslreports.com/forum/remark,21318790 Fri, 24 Oct 2008 10:23:21 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21315401 NormanS :

said by lgmayka

:

Smtp.comcast.net is resolving to 76.96.62.117; mail.comcast.net is resolving to 76.96.30.119. Pinging either one gives a timeout or sometimes unreachable.

You are aware that the better test for email servers is Telnet?
And...

P.S. I should note that these connections were made from outside of the Comcast IP network. I connect via 'at&t Yahoo! HSI', from the ATTIS IP network.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
]]> http://www.dslreports.com/forum/remark,21315401 Thu, 23 Oct 2008 17:05:15 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21314907 bigchris :

said by grrrrrrrrrr :

My comcast email interface has just been replaced by Zimbra which web looked up appears to be used when you are buying phone service from Comcast as well as Internet and Cable.

Where do you see Zimbra? I just want to make sure you are seeing the branded version of webmail. One easy way to describe it is if you look under preferences. Do you see two options:
1) Smartzone communications center
2) Smartzone communications center lite

Or do you see something else.

Well we dont buy the phone service from Comcast.

Zimbra and phone service have no direct relationship, so i'm not sure where that came from.

In the process the email settings were fondled down to delete in 30 days, and as a result all emails older than 30 days have been deleted.

Your desired settings should have been transferred in the migration. Another reason I'd like to know what you see when you login?

Also as you all already know, comcast is blocking emails from *.edu and *.se or random subsets etc with out any notification to you.

That's definitely not accurate. As Norman said, any server blocking is by IP not domain.]]> http://www.dslreports.com/forum/remark,21314907 Thu, 23 Oct 2008 15:50:59 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21310040 NormanS :

said by grrrrrrrrrr :

Also as you all already know, comcast is blocking emails from *.edu and *.se or random subsets etc with out any notification to you.

How would a Comcast user know such a thing? Most email services only block by IP address, not by TLD.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum]]> http://www.dslreports.com/forum/remark,21310040 Wed, 22 Oct 2008 18:38:33 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21309775 anon : My comcast email interface has just been replaced by Zimbra which web looked up appears to be used when you are buying phone service from Comcast as well as Internet and Cable.

Well we dont buy the phone service from Comcast.

In the process the email settings were fondled down to delete in 30 days, and as a result all emails older than 30 days have been deleted.

Also as you all already know, comcast is blocking emails from *.edu and *.se or random subsets etc with out any notification to you.]]> http://www.dslreports.com/forum/remark,21309775 Wed, 22 Oct 2008 17:44:45 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21299261 bigchris : Check to see if you have a forward set on either/both accounts.]]> http://www.dslreports.com/forum/remark,21299261 Mon, 20 Oct 2008 20:28:57 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21296117 anon : Last week the switchover to the new Zimbra infrastructure took place at Comcast, on Tuesday night/Wednesday morning (14-15 Oct 2008).
Since Tuesday, emails sent to my Comcast address and my wife's Comcast address do not generate bounce messages, nor do they ever appear in the inbox.

Comcast's tech support aces have been working the issue since last Friday, but so far all they've managed to do is copy and paste some boilerplate and send to my Gmail address and to reset the passwords on our mail accounts.

We can sign onto our accounts and send mail from the Web interface, but mails sent to the Comcast addresses vanish with no error.

Bright side is that we're getting no spam.]]> http://www.dslreports.com/forum/remark,21296117 Mon, 20 Oct 2008 10:04:29 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21295829 bigchris : Yes that's normal, they will not respond to ping.]]> http://www.dslreports.com/forum/remark,21295829 Mon, 20 Oct 2008 08:44:54 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21294121 lgmayka : My friend who has Comcast can't send email. I notice that mail.comcast.net and smtp.comcast.net won't even ping--they time out. Is that normal for Comcast? I have AT&T DSL, and AT&T's servers ping just fine.

He lives in Warrenville, a Chicago suburb.

Smtp.comcast.net is resolving to 76.96.62.117; mail.comcast.net is resolving to 76.96.30.119. Pinging either one gives a timeout or sometimes unreachable.]]> http://www.dslreports.com/forum/remark,21294121 Sun, 19 Oct 2008 20:50:13 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21292888 Steely : Yup...only webmail working right now.

EDIT: Working again....for now.]]> http://www.dslreports.com/forum/remark,21292888 Sun, 19 Oct 2008 15:31:08 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21292880 Corey_T : Ah bummer, it just started in again here after it was working for the past few days.
Come on Comcast, lets fix this!]]> http://www.dslreports.com/forum/remark,21292880 Sun, 19 Oct 2008 15:29:58 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21286059 anon : Hi, same thing here in Naperville, IL; unable to send and receive emails

nslookup pop.comcast.net

Server: chic-cns.area4.il.chicago.comcast.net
Address: 68.87.72.130

Non-authoritative answer:
Name: mail.g.comcast.net
Address: 76.96.30.119
Aliases: pop.comcast.net, mail.comcast.net]]> http://www.dslreports.com/forum/remark,21286059 Fri, 17 Oct 2008 21:29:19 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21283582 anon : I use Apple's Mail program, osx (leopard). Had the same authentication problem. Today I turned off SSL authentication in Preferences/Advanced," and haven't had the problem since.]]> http://www.dslreports.com/forum/remark,21283582 Fri, 17 Oct 2008 13:42:42 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21283578 Coma :

said by Wayne99021

:

According to the CSR all problems should have been resolved on the 15th.

I smell Bull Shit because my email issues continue.

--
. . . seeking professional help . . . ]]> http://www.dslreports.com/forum/remark,21283578 Fri, 17 Oct 2008 13:42:02 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21282731 Wayne99021 : After playing around with the E-Mail problem for 5 days, Comcast changed my password on their end. I changed the password in Windows mail and that took care of the problem?
According to the CSR all problems should have been resolved on the 15th.]]> http://www.dslreports.com/forum/remark,21282731 Fri, 17 Oct 2008 11:07:00 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21280038 NormanS :

said by Oregonian

:

So, to sum up, it appears that my Port 25 may be blocked but I do not know why.

Comcast has a rate limit. "X" RCPTs per hour, per day, or something like that. No, I do not know the value of "X".

I run Symantec Anti-Virus and Internet Security and am behind a decent router.

People get infected behind routers all the time. My sister has to keep tabs on my brother-in-law for that kind of thing. And I have seen zero-day infected attachments, which slip past the AV, despite current definitions.

I have not seen any evidence that any of our computers are sending spam (and we use them enough that I think I would have detected it).

How would you find evidenced of a "snowshoe" spammer?

»www.wisegeek.com/what-is-snowsho···ming.htm

He won't be sending tens of thousands through each 'bot he controls. No more than a hundred per 'bot is my guess. In order to evade ISP rate limits.

Possibly, whoever last had this IP address may have been sending spam and a block carried over to me?

Very unlikely. Comcast imposes the block per cable modem, not per IP address.

RFC 5321, the latest revision of the SMTP protocol, actually recommends (for the first time) using port 587 for message submission. Previous, RFC 2821 allowed port 25 as an option, and did not push toward a distinction between the use of port 25 for "Mail Transfer" (what ISPs and ESPs do), and "Message Submission" (what end users do).

Between RFC 5321 and RFC 2476, it is becoming clearer that end users should not be using port 25 for anything; they should be using proper message submission ports. It isn't about "work arounds", but about smoothing the flow of data across the Internet.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum]]> http://www.dslreports.com/forum/remark,21280038 Thu, 16 Oct 2008 20:27:15 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21279513 anon : Still happening in N.J. (7:00 PM 10/16)....]]> http://www.dslreports.com/forum/remark,21279513 Thu, 16 Oct 2008 18:55:56 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21279183 Corey_T : Yes, so far since my last post about 50 minutes ago the password box or connection box has not popped up once on me.

All is good for now...]]> http://www.dslreports.com/forum/remark,21279183 Thu, 16 Oct 2008 17:52:23 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21279147 Oregonian : Well, I tried the Port 587 fix again and this time it worked. I may not have had the authentication setting checked.

It turns out that my wife could send because her computer is set to use SSL when sending and receiving emails (we had set it that way when travelling off the Comcast network and never set it back).

So, to sum up, it appears that my Port 25 may be blocked but I do not know why. I run Symantec Anti-Virus and Internet Security and am behind a decent router. I have not seen any evidence that any of our computers are sending spam (and we use them enough that I think I would have detected it). Possibly, whoever last had this IP address may have been sending spam and a block carried over to me?

I guess it doesn't really matter what is going on as long as there is a work around...]]> http://www.dslreports.com/forum/remark,21279147 Thu, 16 Oct 2008 17:47:22 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21279071 hep cat : For those that have WinMail. To change outgoing port it's tools / accounts / highlight an account then properties and and then advanced tab.
--
Bowling: It's cleaner than baseball.]]> http://www.dslreports.com/forum/remark,21279071 Thu, 16 Oct 2008 17:35:30 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21278966 Corey_T : Hey, it is me again :D
I found this page as instructed on the phone for Outlook 2003.
»help.comcast.net/content/faqtree···4b6a03b9

There are other pages there as well to select your POP 3 client you use.
»help.comcast.net/content/faqtree···6518e4d7

So far the box is not popping up for me.
My outgoing email port was not set to require authorization, and also the outgoing port was 25, not the 587 they want.
--
My Forum

My Website]]> http://www.dslreports.com/forum/remark,21278966 Thu, 16 Oct 2008 17:15:36 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21278946 jl747 : Just for the heck of it I tried to get into the Comcast help site. No go.

'»help.comcast.net/'

Anyone else having a problem accessing the help site?]]> http://www.dslreports.com/forum/remark,21278946 Thu, 16 Oct 2008 17:12:22 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21278920 Corey_T : PS, just got off the tele with Comcast, and they told me to change the outgoing port to 587.
I am going to dig around to find it.

They are also aware they said, and there is no ETA on the fix on their end.
--
My Forum

My Website]]> http://www.dslreports.com/forum/remark,21278920 Thu, 16 Oct 2008 17:06:30 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21278838 Corey_T : Bruce, I do not see those option with Outlook 2003.
The annoying password box is still popping up on me as I type here.]]> http://www.dslreports.com/forum/remark,21278838 Thu, 16 Oct 2008 16:55:07 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21278830 MAguln88394 : I changed my port to 587 and this worked for about 2 days here in MA. Today its back! Very annoying to say the least. I hope Comcast is at least acknowledging the issue and working on it.]]> http://www.dslreports.com/forum/remark,21278830 Thu, 16 Oct 2008 16:53:24 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21278709 anon : bigchris - almost forgot to follow up. Yes, it worked! My Outlook email is working again. Only caveat - the Comcast post you suggested is specific to Outlook Express. I had to tweak it a little for Outlook. Specifically, I had to manually change the outgoing port from 25 to 587 manually. Others with this problem should access the "Tools" dropdown, then "Change" and "Advanced" to reach the port number settings.
Thank you again.]]> http://www.dslreports.com/forum/remark,21278709 Thu, 16 Oct 2008 16:33:50 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21278623 jl747 : Still happening here in the Chicago burbs.]]> http://www.dslreports.com/forum/remark,21278623 Thu, 16 Oct 2008 16:16:10 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21277545 pokesph : Looks like its back to every couple of hours again here in NoCal..

Webmail (I almost never use it) works fine, but pop3 access is quite spotty again. Thank the inet gods that i have and use my various domain emails.. Comcast's are a joke.]]> http://www.dslreports.com/forum/remark,21277545 Thu, 16 Oct 2008 13:08:07 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21277322 Corey_T : Same here in Auburn, WA.
I use Outlook 2003 as my email client.

A box just popped up asking for my password, and of course it is always stored, as I run Outlook on my home PCs 24/7.

I also run AVG.

I hope this gets resolved soon, as if I am away from the PC and the box pops up, it will not allow any mail to filter in until I click out of that annoying box.
--
My Forum

My Website]]> http://www.dslreports.com/forum/remark,21277322 Thu, 16 Oct 2008 12:29:38 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21277060 rag133 : Same here all WEEK. Off and on, and I cancelled my FIOS appointment last week too... may be getting that done again soon, Comcast has been acting up a lot lately.]]> http://www.dslreports.com/forum/remark,21277060 Thu, 16 Oct 2008 11:49:51 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21276925 Wayne99021 : Same problem in Mead Washington.
CSR told me last night it would be fixed in 2 hours? I guess it's a bigger problem than they thought.]]> http://www.dslreports.com/forum/remark,21276925 Thu, 16 Oct 2008 11:27:41 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21276810 bigchris : Should be resolved now. Let me know if it's not.]]> http://www.dslreports.com/forum/remark,21276810 Thu, 16 Oct 2008 11:09:42 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21276325 anon : same thing here in Canton, MI. I can get webmail but neither Thunderbird or Mac Mail will work]]> http://www.dslreports.com/forum/remark,21276325 Thu, 16 Oct 2008 09:48:46 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21276286 anon : I've got the same problem here in Michigan today.]]> http://www.dslreports.com/forum/remark,21276286 Thu, 16 Oct 2008 09:39:23 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21276205 LarryE : It's been happening here in Chicago all morning. Same symptoms. Hangs, enter password, timed out, wrong password, etc. Webmail works fine as I'm already surfing so it's no big deal to log into it from the net. But it's still not right and should be fixed.]]> http://www.dslreports.com/forum/remark,21276205 Thu, 16 Oct 2008 09:24:57 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21273653 Oregonian : I'm having the same problem sending email. Using Outlook 2003 on Windows XP. It started a couple of days ago. I tried the Port 587 fix suggested by bigchris with no luck. My wife can send fine from her computer so I do not think it is a Port 25 block (plus the Port 587 fix didn't work). When I click "Test Account Settings" in Outlook I get the response that the SMTP server was found but that no response was received.

Anyone have any other suggestions?]]> http://www.dslreports.com/forum/remark,21273653 Wed, 15 Oct 2008 20:23:27 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21251888 k1ll3rdr4g0n :

said by funchords

said by WooHoo :

And yes I also have Gmail, Hotmail, Yahoomail, etc., but I want my freakin' POP mail to work as it should and this company is massivley deficient on this.

No argument. You're paying for this service and its worse than those who provide it for free. Maybe luckystreich

Even though its extremely easy to move the email to another provider (many provide ability to grab email from external POP/IMAP services). Granted giving out the new email is going to be a rough road, but moving the emails is usually pretty simple.]]> http://www.dslreports.com/forum/remark,21251888 Sat, 11 Oct 2008 17:42:55 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21251820 anon : Also I forgot to say I occasionally use Eudora to download gmail/comcast through pop3. I wasn't thrilled when comcast.net was hijacked back in May, since this hypothetically exposed passwords through mail.comcast.net. I wonder if people that use webmail exclusively have had any issues recently?]]> http://www.dslreports.com/forum/remark,21251820 Sat, 11 Oct 2008 17:22:46 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21251742 anon : I switched to gmail about 6 months ago after I deemed my comcast email account too unreliable even for personal email. I did notice in the last week that for the second time since June I had to reset my password to access comcast webmail. I wouldn't have noticed but I get a mailed letter indicating the address is rejecting email from one retirement account that still uses comcast address. I'm in Pennsylvania.

My uneducated guess would be that that comcast is having security issues or even worse, problems with mail.comcast.net resolving to the proper place. Anyways, it's just better to use some other email account in case you want to switch to fios or some other service down the road. ]]> http://www.dslreports.com/forum/remark,21251742 Sat, 11 Oct 2008 16:58:39 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21246676 anon : Thanks, bigchris. I'm not home right now, but I'll try the
Comcast fix out tonight. Sheesh, you'd think Comcast's CSRs would know about it.]]> http://www.dslreports.com/forum/remark,21246676 Fri, 10 Oct 2008 14:44:48 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21242086 NormanS : Aside from what bigchris

mentioned, there was an issue with MS Outlook 2003 Secure ID certificates on another server; though that issue related to using SSL.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum]]> http://www.dslreports.com/forum/remark,21242086 Thu, 09 Oct 2008 17:52:32 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21241756 bigchris :

said by Bruce in Jersey :

Nice to see it's not just me having problems. Anybody else seen this one? Outlook 2003 is pulling down my incoming emails, but when it tries to send outgoing I get error messages like: Task 'mail.comcast.net - Sending' reported error (0x8004219): 'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'
Comcast customer service ran me through a change of settings; didn't work. Service rep didn't exactly blame Microsoft but said "they know more about this than we do" and gave me their 800 number. (So I could pay $49 to have Microsoft point finger back at Comcast?) I decided to check forums first.
Friends running Macs and other email programs report same problem. I'm just going back to Comcast Webmail for awhile, but if anyone has a way to fix it for Outlook, I'd like to hear.

Sounds to me more like your outgoing port 25 was blocked.

Read this and follow the suggested configurations.

»help.comcast.net/content/faq/How···ent-port]]> http://www.dslreports.com/forum/remark,21241756 Thu, 09 Oct 2008 16:51:18 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21241665 jbob : The only real issue I see with not depending/using your ISPs email is for those who use Yahoo/Hotmail/Gmail, etc, those tend to be frowned upon by certain businesses/individuals as risky email accounts. They won't accept email from those free ones. That leaves very few email providers without paying extra for those in the business to provide email services.

I have been refused for using my PAID Yahoo email account.]]> http://www.dslreports.com/forum/remark,21241665 Thu, 09 Oct 2008 16:34:52 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21241589 funchords :

said by WooHoo :

And yes I also have Gmail, Hotmail, Yahoomail, etc., but I want my freakin' POP mail to work as it should and this company is massivley deficient on this.

No argument. You're paying for this service and its worse than those who provide it for free. Maybe luckystreich

and I should have stayed out of it, but I'm surprised how many of my friends decide to use their ISPs email address and then bitch about it knowing that they won't switch ISPs since their emails are there.
--
Robb Topolski -= funchords.com =- Hillsboro, Oregon
More features, more fun, Join BroadbandReports.com, it's free...
]]> http://www.dslreports.com/forum/remark,21241589 Thu, 09 Oct 2008 16:19:59 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21241018 anon :

said by funchords

said by luckystreich

:

You shouldn't depend on ISP email for a business.

You shouldn't depend on ISP email, period. When you switch ISPs, your email doesn't follow you.

Any idiot knows there e-mail does not follow them, unless the provider has a token forwarding process for s period after terminating one's contract with said ISP.

The point is while one is using said ISP they have an obligation to provide at least reasonable service levels of which the e-mail problem of late is not acceptable.

And before someone jumps in to say Comcast is only obligated to provide a viable connection and services like E-mail are ancilliary, techncially this may be true, however most still look upon it as a ke part of there service package.

And yes I also have Gmail, Hotmail, Yahoomail, etc., but I want my freakin' POP mail to work as it should and this company is massivley deficient on this.]]> http://www.dslreports.com/forum/remark,21241018 Thu, 09 Oct 2008 14:46:57 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21240833 funchords :

said by luckystreich

:

You shouldn't depend on ISP email for a business.

You shouldn't depend on ISP email, period. When you switch ISPs, your email doesn't follow you.
--
Robb Topolski -= funchords.com =- Hillsboro, Oregon
More features, more fun, Join BroadbandReports.com, it's free...
]]> http://www.dslreports.com/forum/remark,21240833 Thu, 09 Oct 2008 14:14:07 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21240383 anon : Nice to see it's not just me having problems. Anybody else seen this one? Outlook 2003 is pulling down my incoming emails, but when it tries to send outgoing I get error messages like: Task 'mail.comcast.net - Sending' reported error (0x8004219): 'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'
Comcast customer service ran me through a change of settings; didn't work. Service rep didn't exactly blame Microsoft but said "they know more about this than we do" and gave me their 800 number. (So I could pay $49 to have Microsoft point finger back at Comcast?) I decided to check forums first.
Friends running Macs and other email programs report same problem. I'm just going back to Comcast Webmail for awhile, but if anyone has a way to fix it for Outlook, I'd like to hear.]]> http://www.dslreports.com/forum/remark,21240383 Thu, 09 Oct 2008 12:55:14 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21240041 anon : Yep, F'ing up once again here in Alexandria, Virginia. This has been going on nearly a month off and on. I've used a number of ISP's since the early 1990's and never seen this problem with POP mail for this length of time.

Mail is a vital part of any ISP service, and I find it amazing that Comcast has not solved the problem yet.

For those of you on here troubleshooting the problem, thanks. Comcast should pay you for your time!!]]> http://www.dslreports.com/forum/remark,21240041 Thu, 09 Oct 2008 11:54:06 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21238866 luckystreich : You shouldn't depend on ISP email for a business.]]> http://www.dslreports.com/forum/remark,21238866 Thu, 09 Oct 2008 07:21:27 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21235936 wenter99 :

said by BB

:

Only used 63.240.76.10 to see if it worked.It did.
Customer service was worthless trying to figure out what was
wrong.
Wife needed to get her work related email.
Put the mail.comcast.net back alittle while ago and it worked.
Maybe they have it fixed.

I gotta agree... Comcast mail has breen a PITA one way or another for over six months...

Lines and poles are being upgraded/updated right now. The mail system is going through a transition.

Please stick with us...this is temporary!
Your best bet is to be patient
--
Terry

"Sometimes all you can do is just hunker down and take it, like a jackass caught out in a hail storm". LBJ]]> http://www.dslreports.com/forum/remark,21235936 Wed, 08 Oct 2008 16:42:08 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21235860 BB : Only used 63.240.76.10 to see if it worked.It did.
Customer service was worthless trying to figure out what was
wrong.
Wife needed to get her work related email.
Put the mail.comcast.net back alittle while ago and it worked.
Maybe they have it fixed.]]> http://www.dslreports.com/forum/remark,21235860 Wed, 08 Oct 2008 16:27:21 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21235807 bigchris :

said by BB

:

Had the problem of not receiving email.
Could only receive mail by logging on at comcast.net
After numerous calls was told that it was a microsoft problem.
There is a posting at comcast.net forums about this problem.
One person suggested using 63.240.76.10 in your email settings for POP instead of mail.comcast.net
It's been working for weeks for me.

And while that might be a workaround that will work for you (not everyone), it'll cause you more issues within 3 months when you are no longer using those servers.

So, I'd suggest removing the IP and putting back mail.comcast.net instead and let the load balancers do their work.]]> http://www.dslreports.com/forum/remark,21235807 Wed, 08 Oct 2008 16:15:55 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21234874 NormanS :

said by rammjet

:

It appears to me that 63.240.76.10 is somewhere in the ATT network:

whois 63.240.76.10
CERFnet CERFNET-BLK-5 (NET-63-240-0-0-1)
63.240.0.0 - 63.242.255.255
Project Redwood ISP (AT&T Internal) ATTENS-NYC3-007708-2 (NET-63-240-76-0-1)
63.240.76.0 - 63.240.77.255

I wonder. The "Project Redwood" IP address block appears to be on SWIP from CERFnet. CERFnet does not appear to be affiliated with AT&T Corp.; and the Redwood Project appears to be a holdover from the old ATTBI days. ATTBI has not been affiliated with AT&T Corp. since 2000, or so; just before Comcast bought ATTBI.

»"What is Project Redwood ISP"

»ws.copernic.com/copern/ws/result···Url=true
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum]]> http://www.dslreports.com/forum/remark,21234874 Wed, 08 Oct 2008 13:27:06 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21234813 rammjet :

said by BB

:

There is a posting at comcast.net forums about this problem.
One person suggested using 63.240.76.10 in your email settings for POP instead of mail.comcast.net
It's been working for weeks for me.

It appears to me that 63.240.76.10 is somewhere in the ATT network:

whois 63.240.76.10
CERFnet CERFNET-BLK-5 (NET-63-240-0-0-1)
63.240.0.0 - 63.242.255.255
Project Redwood ISP (AT&T Internal) ATTENS-NYC3-007708-2 (NET-63-240-76-0-1)
63.240.76.0 - 63.240.77.255

while "mail.comcast.net" resolves to 76.96.62.119:

traceroute mail.comcast.net
traceroute to mail.g.comcast.net (76.96.62.119)

whois 76.96.62.119
Comcast Cable Communications, Inc. JUMPSTART-5 (NET-76-96-0-0-1)
76.96.0.0 - 76.127.255.255
Comcast Cable Communications, Inc. COMCAST-1 (NET-76-96-0-0-2)
76.96.0.0 - 76.96.127.255

On the other hand:

Lookup has started ... (63.240.76.10)

10.76.240.63.in-addr.arpa. 898 IN PTR mail.comcast.net.

]]> http://www.dslreports.com/forum/remark,21234813 Wed, 08 Oct 2008 13:14:12 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21234496 NormanS : Using an IP address, instead of a host name, to fix the problem suggests that the problem is not with Microsoft, but, possibly DNS. Or something Comcast is changing WRT their new "SmartZone" email system.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum]]> http://www.dslreports.com/forum/remark,21234496 Wed, 08 Oct 2008 12:24:00 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21234169 BB : Had the problem of not receiving email.
Could only receive mail by logging on at comcast.net
After numerous calls was told that it was a microsoft problem.
There is a posting at comcast.net forums about this problem.
One person suggested using 63.240.76.10 in your email settings for POP instead of mail.comcast.net
It's been working for weeks for me.]]> http://www.dslreports.com/forum/remark,21234169 Wed, 08 Oct 2008 11:24:21 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21229590 joepwpb :

said by jbob

said by joepwpb

:

NormanS,

Where did you get the info about an email upgrade? This is the first I heard about an upgrade. Can you furnish any more information about this "upgrade"??

Joe P

»[E-mail] SmartZone coming soon!

Thanks...

I never saw that thread and I never got that Service Announcement from Comcast.

Joe P]]> http://www.dslreports.com/forum/remark,21229590 Tue, 07 Oct 2008 15:23:33 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21229404 jbob :

said by joepwpb

:

NormanS,

Where did you get the info about an email upgrade? This is the first I heard about an upgrade. Can you furnish any more information about this "upgrade"??

Joe P

»[E-mail] SmartZone coming soon!]]> http://www.dslreports.com/forum/remark,21229404 Tue, 07 Oct 2008 14:53:12 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21229318 joepwpb : NormanS,

Where did you get the info about an email upgrade? This is the first I heard about an upgrade. Can you furnish any more information about this "upgrade"??

Joe P]]> http://www.dslreports.com/forum/remark,21229318 Tue, 07 Oct 2008 14:42:14 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21229306 NormanS :

said by joepwpb

:

What can we do about this!!!???

Either ride things out until Comcast completes the upgrade of their email service (they are still trying to deploy that upgrade, aren't they? I forget it's name...), or sign up with a third party E-mail Service Provider who knows how to run an e-mail service.

Seriously, ISPs should just be "dumb pipes" to the Internet, and stop trying to be all things to all customers.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum]]> http://www.dslreports.com/forum/remark,21229306 Tue, 07 Oct 2008 14:40:05 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21229201 joepwpb : Guess what time it is???

Yes, it is that time for the mail system to quit working, again!!!

It just started asking me for the password...

What can we do about this!!!???

Joe P]]> http://www.dslreports.com/forum/remark,21229201 Tue, 07 Oct 2008 14:24:50 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21227863 mark5019 : it seems to happen more late in the day]]> http://www.dslreports.com/forum/remark,21227863 Tue, 07 Oct 2008 10:12:30 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21227047 Coma :

said by mikeleah

:

Same here in Atlanta.

Ditto in Nirvana Land.

--
. . . seeking professional help . . . ]]> http://www.dslreports.com/forum/remark,21227047 Tue, 07 Oct 2008 02:50:11 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21225889 wxboss :

said by mikeleah

:

Same here in Atlanta. I called and they tried to tell me it had been resolved.

I'm sure they neglected to add the word 'temporarily' in that response.
--
"A study in the Washington Post says that women have better verbal skills
than men. I just want to say to the authors of that study: Duh."
--Conan O'Brien]]> http://www.dslreports.com/forum/remark,21225889 Mon, 06 Oct 2008 21:40:05 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21225866 mikeleah : Same here in Atlanta. I called and they tried to tell me it had been resolved.]]> http://www.dslreports.com/forum/remark,21225866 Mon, 06 Oct 2008 21:35:41 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21225812 anon : Same here in PA. It's getting OLD and I'm sick of it.]]> http://www.dslreports.com/forum/remark,21225812 Mon, 06 Oct 2008 21:25:05 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21225624 sinnin : Same thing here in NJ. I have Outlook 2003. I get the timeouts and password requests.....again.]]> http://www.dslreports.com/forum/remark,21225624 Mon, 06 Oct 2008 20:51:31 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21222574 mikedz4 : most definitely I'm moving to where they have time warner cable. May be an hour away but at least they don't have their heads up their rears and are taking care of their customers unlike cumcost.]]> http://www.dslreports.com/forum/remark,21222574 Mon, 06 Oct 2008 11:27:23 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21222498 jbob :

said by bigchris

:

The problem has nothing to do with password length and is now resolved.

Seemed to clear up for a few days and now "IT'S BACK" and with a vengeance. ;) ]]> http://www.dslreports.com/forum/remark,21222498 Mon, 06 Oct 2008 11:15:03 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21222493 joepwpb : Here we go again!!!

Email asking for password or hangs at "connecting to server"

When are they going to fix this problem???!!!]]> http://www.dslreports.com/forum/remark,21222493 Mon, 06 Oct 2008 11:14:21 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21222471 pokesph : yup every outlook update cycle, its failing now again. very annoying.]]> http://www.dslreports.com/forum/remark,21222471 Mon, 06 Oct 2008 11:11:35 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21222446 lilhurricane : Logging into web mail works.]]> http://www.dslreports.com/forum/remark,21222446 Mon, 06 Oct 2008 11:08:19 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21222442 mikedz4 : I think I'm moving to time warner area soon because I can't do without email every week.]]> http://www.dslreports.com/forum/remark,21222442 Mon, 06 Oct 2008 11:07:36 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21222365 lilhurricane :

said by Broken44

:

The login problem is back once again this morning.

fo shizzle, here as well]]> http://www.dslreports.com/forum/remark,21222365 Mon, 06 Oct 2008 10:54:16 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21222343 rag133 : Yep same thing here AGAIN with Crapcast. I guess I shoulda kept my FIOS appointment after all.]]> http://www.dslreports.com/forum/remark,21222343 Mon, 06 Oct 2008 10:49:50 EDT Re: [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21222281 Broken44 : The login problem is back once again this morning.]]> http://www.dslreports.com/forum/remark,21222281 Mon, 06 Oct 2008 10:38:41 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21192565 bigchris : The problem has nothing to do with password length and is now resolved.]]> http://www.dslreports.com/forum/remark,21192565 Tue, 30 Sep 2008 13:39:47 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21191625 Broken44 :

said by PunkGod

:

Like I said before, change your email password on comcast site.

This is not the answer. I changed my password to the maximum length. The site accepted the change. Outlook still wouldn't receive the mail with the new password. Then I went back into Webmail, and it wouldn't even accept the new password (which it previously confirmed earlier in the change). I had to log into one of my other e-mail accounts, which gave me access to the one I had changed to change that password back -- to 8 characters.]]> http://www.dslreports.com/forum/remark,21191625 Tue, 30 Sep 2008 11:01:46 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21191326 anon : This happens frequently. Then it gets fixed and no problems for a while. My password IS 8 characters, has always been so the issue with minimum sounds fishy to me.

Other wishes for COMCAST E-Mail,
NO WHITE LIST by account
NO SPAM sensitivity controls (Spam block is on or off, no gray areas)

All in all, VERY POOR SERVICE for E-Mail Clients, especially when you're trying to run a business.

G-Mail has it's share of problems, too. ]]> http://www.dslreports.com/forum/remark,21191326 Tue, 30 Sep 2008 10:00:14 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21191243 wxboss : That's interesting, but I'm continuing to have intermittent access issues, and my password was always set at 8 characters.

]]> http://www.dslreports.com/forum/remark,21191243 Tue, 30 Sep 2008 09:46:46 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21191220 jbob : For those who may be interested here is a log from MailWasher after an error checking my Comcast accounts:

quote:
·Key: ¹CR(0x0D) ²LF(0x0A) ¶ CR+LF(0x0D0A)
·
·[ Read ] +OK POP3 ready¶
·[ Wrote ] USER xxxxxx¶
·[ Read ] +OK¶
·[ Wrote ] PASS
·[ Read ] -ERR internal server error¶
·[ Wrote ] QUIT¶
·[ Log ] Exception during ReadLine: Connection Closed Gracefully. (EIdConnClosedGracefully)
·[ Log ] Connection dropped prematurely, but session was finished.

I have MW set to Poll several Comcast accounts throughout the day. It's just the occasional error and it varies between accounts. This particular error above showed a password error(the actual error message was "bad username or password") although that is not reflected in the log.
FWIW the "password not logged" entry is always there since MW does not log the password transmitted.

Edit: Added

And here's another error logged by MW. Different account. This time the error message was "The connection to the incoming server was reset, check your internet connection". Not the same error as the password one. Below is what was logged:

quote:
·Key: ¹CR(0x0D) ²LF(0x0A) ¶ CR+LF(0x0D0A)
·
·[ Read ] +OK POP3 ready¶
·[ Wrote ] USER xxxxx¶
·[ Read ] +OK¶
·[ Wrote ] PASS
·[ Read ] +OK ready¶
·[ Wrote ] STAT¶
·[ Read ] +OK 2 23739¶
·[ Wrote ] LIST¶
·[ Read ] +OK 2 messages (23739)¶
·[ Read ] 1 22119¶
·[ Read ] 2 1620¶
·[ Read ] .¶
·[ Wrote ] UIDL¶
·[ Log ] Exception during ReadLine: Socket Error # 10054
Connection reset by peer. (EIdSocketError)

]]> http://www.dslreports.com/forum/remark,21191220 Tue, 30 Sep 2008 09:40:11 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21190781 Coma :

said by gate1975mlm

:

. . . what is the minimum length now?

Eight characters minimum, although years ago I believe it was Six characters.

--
. . . seeking professional help . . . ]]> http://www.dslreports.com/forum/remark,21190781 Tue, 30 Sep 2008 07:16:57 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21190769 gate1975mlm :

said by PunkGod

said by gate1975mlm

said by PunkGod

:

Like I said before, change your email password on comcast site.

Why would this fix it? I have been using the same password for years with no issues until now.

And what is the minimum length now?]]> http://www.dslreports.com/forum/remark,21190769 Tue, 30 Sep 2008 07:04:04 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21190325 PunkGod :

said by gate1975mlm

said by PunkGod

:

Like I said before, change your email password on comcast site.

Why would this fix it? I have been using the same password for years with no issues until now.

They changed the minimum length of the password. Right now there having a problem with the minimum length being 8 characters.

Try changing your password to the max length until they resolve the issue.]]> http://www.dslreports.com/forum/remark,21190325 Tue, 30 Sep 2008 01:16:53 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21189746 Puffnstuff : The problem still persists with comcast however my other pop3 email account has no issues which tells me that this is a comcast specific problem.]]> http://www.dslreports.com/forum/remark,21189746 Mon, 29 Sep 2008 22:55:04 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21189009 EG :

said by Ratty27 :

Having the same problems using OE, started today.
Also seems that surfing speed has gotten slower over last few weeks. Was not so bad before that.

*Exactly* what issues are you having with O.E.?

Your two concerns may, or may not be related..

Wanna' start with the basics ? Check the link below.

»Comcast High Speed Internet FAQ »How To Get Help!

Make a new thread and post the requested stuff there please.]]> http://www.dslreports.com/forum/remark,21189009 Mon, 29 Sep 2008 20:41:13 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21188893 anon : Having the same problems using OE, started today.
Also seems that surfing speed has gotten slower over last few weeks. Was not so bad before that.

I am in NJ]]> http://www.dslreports.com/forum/remark,21188893 Mon, 29 Sep 2008 20:23:57 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21187782 gate1975mlm :

said by PunkGod

:

Like I said before, change your email password on comcast site.

Why would this fix it? I have been using the same password for years with no issues until now.]]> http://www.dslreports.com/forum/remark,21187782 Mon, 29 Sep 2008 17:11:41 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21187772 PunkGod : Like I said before, change your email password on comcast site. ]]> http://www.dslreports.com/forum/remark,21187772 Mon, 29 Sep 2008 17:09:37 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21186420 pokesph : been acting up here (Calif) as well lately with it doing so already at least 3 or 4 times today.. Its very annoying though i rarely use my Comcast email for much, it does 'stop' the rest of the mail processing until I click the password notification thing..

bah.. email isn't that hard.. get it together Comcast!]]> http://www.dslreports.com/forum/remark,21186420 Mon, 29 Sep 2008 12:54:44 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21185844 wxboss :

said by Spy

said by gate1975mlm

:

I am so sick of comcast e mail. I will be switching to gmail full time now.

I hear you. It's almost like they want to force us to use their comcast.net sight to read our e-mail.

Not too long ago, I updated my profile to most sites that I'm subscribed to or have an account with to reflect my Gmail address.

Currently, my Comcast address is mainly used to receive newsletters and other miscellaneous mail that have no real significance or importance to me.
--
"A study in the Washington Post says that women have better verbal skills
than men. I just want to say to the authors of that study: Duh."
--Conan O'Brien]]> http://www.dslreports.com/forum/remark,21185844 Mon, 29 Sep 2008 10:57:17 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21185746 Spy :

said by gate1975mlm

:

I am so sick of comcast e mail. I will be switching to gmail full time now.

I hear you. It's almost like they want to force us to use their comcast.net sight to read our e-mail.]]> http://www.dslreports.com/forum/remark,21185746 Mon, 29 Sep 2008 10:32:59 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21185693 gate1975mlm : I am so sick of comcast e mail. I will be switching to gmail full time now.]]> http://www.dslreports.com/forum/remark,21185693 Mon, 29 Sep 2008 10:19:05 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21185670 lilhurricane : Intermittent is right. Sporadic.
Got thru just fine now w/o prompts for password - or timing out. But try it again, and it's doing both :huh:

Webmail is accessible (but I never use it)]]> http://www.dslreports.com/forum/remark,21185670 Mon, 29 Sep 2008 10:15:07 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21185524 wxboss : I have had intermittent issues with it timing out, but this hasn't been a frequent issue for me.

Just checked my mail via Apple's Mail app, and all is working well so far - both send and receive.]]> http://www.dslreports.com/forum/remark,21185524 Mon, 29 Sep 2008 09:42:13 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21185447 Quattrohead : Same for me to, Outlook 2003, McAfee enterprise AV, Netgear FVS318 etc.
Just came here to find out if I needed to fault find it, I guess not :D]]> http://www.dslreports.com/forum/remark,21185447 Mon, 29 Sep 2008 09:22:01 EDT The $64,000 Question http://www.dslreports.com/forum/remark,21185423 joepwpb : So, what can do about this ongoing problem? Call Tech Support??? Yeah, right!!! I'd rather have a root canal without Novocaine!

OK...suggestions please...

Let's get together on this one as I am sure we all agree, it cannot continue.

Joe P]]> http://www.dslreports.com/forum/remark,21185423 Mon, 29 Sep 2008 09:14:20 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21185410 anon : Comcast cust service is on perpetual hold.........recording says unusually heavy call volume because of email outage.......]]> http://www.dslreports.com/forum/remark,21185410 Mon, 29 Sep 2008 09:11:12 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21185403 pianojl : Same here FL treasure coast.
I thought it was my Spam Fighter prog.
I feel better now.
--
Kiss a piano player, and feel the music!]]> http://www.dslreports.com/forum/remark,21185403 Mon, 29 Sep 2008 09:09:27 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21185394 Str1der3 : I have the same issue here in S.E. PA. this morning.]]> http://www.dslreports.com/forum/remark,21185394 Mon, 29 Sep 2008 09:06:55 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21185378 anon : Mine is down to and I've been having issues for at least a week - the window keeps popping up asking for my password its a pain as it makes it difficult to work. I'm beginning to wonder how hard they're working to fix this - they're service and customer support is so poor - as long as they get your money they don't seem to care - and if one more person tells me to check my freaking password under account setting I'm going to scream]]> http://www.dslreports.com/forum/remark,21185378 Mon, 29 Sep 2008 09:01:34 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21185363 anon : I've had the intermittant problem for weeks, and now can't connect at all through Outlook. And the Comcast help forums appear to be down/inaccessible also.]]> http://www.dslreports.com/forum/remark,21185363 Mon, 29 Sep 2008 08:57:46 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21185337 mikedz4 : my email has been down since 7am edt. Is everyone elses down as well?]]> http://www.dslreports.com/forum/remark,21185337 Mon, 29 Sep 2008 08:49:20 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21185315 jwws36 : Same problem here in NH (westchester.pa mail server). Intermittently receiving email; otherwise I get the internal server error message when my email client tries to connect.]]> http://www.dslreports.com/forum/remark,21185315 Mon, 29 Sep 2008 08:43:51 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21185313 Coma :
I have had sporadic problems with my different comcast email accounts for quite some time but today all 5 accounts time out for the password request.

That Verizon FiOS box down by the street is mighty tempting . . .

--
. . . seeking professional help . . . ]]> http://www.dslreports.com/forum/remark,21185313 Mon, 29 Sep 2008 08:43:01 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21185198 joepwpb : FWIW:

C:\Documents and Settings\Joe P>nslookup pop.comcast.net
Server: cns.bonitasprngs.fl.naples.comcast.net
Address: 68.87.74.162

Non-authoritative answer:
Name: mail.g.comcast.net
Address: 76.96.62.119
Aliases: pop.comcast.net, mail.comcast.net

]]> http://www.dslreports.com/forum/remark,21185198 Mon, 29 Sep 2008 07:52:37 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21185122 GhostDoggy : Started being troublesome this morning for me in Georgia. I've been trying since 5AM EST. My non-Comcast POP-based email is working just fine.

I really need to stop using ISP-provided email as they are worse in maintaining such a simple protocol.]]> http://www.dslreports.com/forum/remark,21185122 Mon, 29 Sep 2008 07:09:20 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21185099 anon : Yep, Comcast E-mail has been acting up for over two weeks, and this morning hardly working at all. I use Outlook POP e-mail handler.

What I wonder is they have said in e-mail they are upgrading their webmail, and I wonder if in the process they did something that hoses the POP mail capability?

I know one thing this totally sucks and is unacceptable given the millions that still use Outlook to receive e-mail.

Comcast if you are reading this Get The POP Mail Problem Fixed!!!!!!]]> http://www.dslreports.com/forum/remark,21185099 Mon, 29 Sep 2008 06:53:17 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21185098 rickyfc : I'm in Philadelphia. This problem (the strange prompt for password) has been on/off for at least a week. This morning, completely dead.]]> http://www.dslreports.com/forum/remark,21185098 Mon, 29 Sep 2008 06:53:12 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21185091 anon : Can't get E-mail this morning with ThunderBird or Outlook,also some E-mail people sent me show up 2 days after they were sent.]]> http://www.dslreports.com/forum/remark,21185091 Mon, 29 Sep 2008 06:49:31 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21185088 lilhurricane : ..started here for me today as well :huh:]]> http://www.dslreports.com/forum/remark,21185088 Mon, 29 Sep 2008 06:46:57 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21185083 joepwpb :

said by juniorx

:

Its a known issue and comcast is aware of it. Network engineers are looking into it now

Do you have any more information on this issue? I continue to encounter this problem, on a inconsistent basis, where I get asked for a password or it encounters a timeout trying to connect to the Server. I did a tracert to pop.westchester.pa.mail.comcast.net [76.96.62.119] and it gets a timeout after hop 12.

Thanks

Joe P]]> http://www.dslreports.com/forum/remark,21185083 Mon, 29 Sep 2008 06:41:59 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21178401 EG :

said by k1ll3rdr4g0n

:

He was referring to outlook web access »en.wikipedia.org/wiki/Outlook_Web_Access....

Was he ? It did not appear that way to me.. If he was, then he has my apologies.]]> http://www.dslreports.com/forum/remark,21178401 Sat, 27 Sep 2008 14:53:47 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21178354 k1ll3rdr4g0n : Post Deleted.]]> http://www.dslreports.com/forum/remark,21178354 Sat, 27 Sep 2008 14:42:31 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21174985 EG :

said by Chaldo

:

I think there updating to like some new 2007 client for webmail .. I think Outlook so maybe there implementing new stuff/testing you never know..

They don't provide an E-Mail client.

It will still be a web page/s]]> http://www.dslreports.com/forum/remark,21174985 Fri, 26 Sep 2008 19:20:57 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21173105 juniorx : Its a known issue and comcast is aware of it. Network engineers are looking into it now]]> http://www.dslreports.com/forum/remark,21173105 Fri, 26 Sep 2008 13:37:29 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21156409 PunkGod : I haven't had this problem though my dad did. All I did was change his password and it fixed the problem.

Just go to comcast's website and change your password for your email address and that should fix your problem.]]> http://www.dslreports.com/forum/remark,21156409 Tue, 23 Sep 2008 16:55:21 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21155434 goofy01 : I check my email at least twice a day using OE and haven't had any of the problems mentioned. It receives the mail every time and sent out the few messages I have sent.]]> http://www.dslreports.com/forum/remark,21155434 Tue, 23 Sep 2008 13:45:22 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21154487 Spy : If you go to comcast.net and then it remembers your password and you try to check mail, it asks you for your password again. Ridiculous. Gmail remembers you.]]> http://www.dslreports.com/forum/remark,21154487 Tue, 23 Sep 2008 10:38:42 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21154427 jbob : It's not only Comcast. Yahoo Mail Plus is doing something similar using a client as well. I use MailWasher to poll my email throughout the day from several accounts. I get errors from Comcast and Yahoo all day long. I've been seeing these issues with Comcast for several months now off and on.]]> http://www.dslreports.com/forum/remark,21154427 Tue, 23 Sep 2008 10:25:44 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21154405 joepwpb : Yep, same thing here. It has been going on for over a week but it is not consistent. At this time I am being asked for a password which it rejects. In a few minutes, or one time almost 30 minutes, I get my mail with no intervention.

It's useless to call Support.

Joe P

Edit: I forgot to nemtion that I am using only Outlook Express]]> http://www.dslreports.com/forum/remark,21154405 Tue, 23 Sep 2008 10:21:42 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21154211 Broken44 : It's happening here, as well -- constantly for the last week.]]> http://www.dslreports.com/forum/remark,21154211 Tue, 23 Sep 2008 09:42:44 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21153980 gate1975mlm :

said by makaze

:

I had the same issue, can you do this at the command prompt?

nslookup pop.comcast.net

and see if we got the same server? that way when I call them I can see if they are having issues with any particular server.

My server says "cns.inflow.pa.bo.comcast.net"]]> http://www.dslreports.com/forum/remark,21153980 Tue, 23 Sep 2008 08:50:19 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21153970 makaze : I had the same issue, can you do this at the command prompt?

nslookup pop.comcast.net

and see if we got the same server? that way when I call them I can see if they are having issues with any particular server.]]> http://www.dslreports.com/forum/remark,21153970 Tue, 23 Sep 2008 08:47:31 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21153597 Puffnstuff : Yes I've noticed that outlook keeps on asking me for the password even though it's stored already. Only happens periodically but it is happening to me here in Jax.]]> http://www.dslreports.com/forum/remark,21153597 Tue, 23 Sep 2008 05:53:07 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21153215 StickMan : Same for me here. About 5 days I get errors with my mail, Windows Live. I called Comcast but they had no clue what I was talking about so for now I am just dealing with it. Glad I am not alone though :D]]> http://www.dslreports.com/forum/remark,21153215 Tue, 23 Sep 2008 01:08:50 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21152446 k1ll3rdr4g0n :

said by Chaldo

:

I think there updating to like some new 2007 client for webmail .. I think Outlook so maybe there implementing new stuff/testing you never know..

The new thing is Zimbra. »www.readwriteweb.com/archives/zi···o_hp.php

The network admins are probably having issues with the switchover...even though Zimbra is fully supported.

And comcast email imo is not work the headaches. I have gmail and my domain email hosted by them, let me tell you its been a smooth ride so far. And you can't beat their spam filters.]]> http://www.dslreports.com/forum/remark,21152446 Mon, 22 Sep 2008 21:51:13 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21152286 Johkal : No, using Comcast's free McAfee.]]> http://www.dslreports.com/forum/remark,21152286 Mon, 22 Sep 2008 21:15:53 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21152265 Zifnab : Are any of you guys running AVG antivirus? We've been seeing this a lot in the last couple of days, and it seems like disabling AVG has been at least temporarily resolving the issue. We're trying to figure out if this is just a symptom, or if there's something in an update they did recently that's affecting this. I've also had luck moving people over to incoming port 995 with SSL turned on, but we're looking for a more permanent solution.]]> http://www.dslreports.com/forum/remark,21152265 Mon, 22 Sep 2008 21:12:28 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21152000 Chaldo : I think there updating to like some new 2007 client for webmail .. I think Outlook so maybe there implementing new stuff/testing you never know.. ]]> http://www.dslreports.com/forum/remark,21152000 Mon, 22 Sep 2008 20:18:19 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21151997 Johkal : He might be referring to just a client issue. I am seeing it now with Thunderbird. It's asking me for a password and then times out. Webmail is working fine for me though. :)
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Write me up a 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/]]> http://www.dslreports.com/forum/remark,21151997 Mon, 22 Sep 2008 20:17:05 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21151965 dadkins : Webmail asks me to sign in... if I haven't been there for a while.
Normal as far as I see.
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Think outside the Fox... Opera]]> http://www.dslreports.com/forum/remark,21151965 Mon, 22 Sep 2008 20:09:56 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21151925 p_h_b : Same in Florida. Typical Comcast screwup!!!]]> http://www.dslreports.com/forum/remark,21151925 Mon, 22 Sep 2008 20:03:00 EDT Re: Comcast E mail acting up! http://www.dslreports.com/forum/remark,21151241 Rob : Same here. ]]> http://www.dslreports.com/forum/remark,21151241 Mon, 22 Sep 2008 17:47:39 EDT [E-mail] Comcast E mail acting up! http://www.dslreports.com/forum/remark,21151153 gate1975mlm : For the last week or so My comcast email has been acting up. Everytime I check for new e mail a window pops up asking me for the password.

Anyone else having issues?

My E mail program is Windows Live Mail.

I am in Philadelphia,PA

Mod Note: See also ---> »[E-mail] Comcast email with Outlook 2007
]]> http://www.dslreports.com/forum/remark,21151153 Mon, 22 Sep 2008 17:31:32 EDT