http://www.dslreports.com/forum/r21152055 en Tue, 15 Dec 2009 02:23:24 EDT Tue, 15 Dec 2009 02:23:24 EDT http://www.dslreports.com/forum/remark,21152965 dataice : haha. You got that right. I miss the good ol' days when they actually employed people from the U.S.A. When I recently upgraded my speed from 3 Mbps to 7.1 Mbps, the rep told me there was no such speed for FIOS., uh, duh! who said anything about FIOS? I am talking about DSL over copper! Unreal. I had to call back a total of 8 times to get someone who knew what was going on. Avoid them at all cost!]]> http://www.dslreports.com/forum/remark,21152965 Mon, 22 Sep 2008 23:59:19 EDT http://www.dslreports.com/forum/remark,21152055 Mactron : "Great, as long as everything runs smoothly, otherwise you'll be forced to deal with a poorly trained tech support dept"

Accurately their well trained to always blame the customer and say everything is fine on their end. Think of all the money they save not actually providing service. :uhh:
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If only the Verizon CSRs worked this well. ;)]]> http://www.dslreports.com/forum/remark,21152055 Mon, 22 Sep 2008 20:29:04 EDT