Slow Speeds in NYC in Verizon Online DSL http://www.dslreports.com/forum/r21154108 en Mon, 14 Dec 2009 17:28:30 EDT Mon, 14 Dec 2009 17:28:30 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21541902 acuariano : until dec 18..ans we have slow speeds here again in woodside 11377.dammm]]> http://www.dslreports.com/forum/remark,21541902 Sun, 07 Dec 2008 12:39:56 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21533092 Liquid_Man : I received an email stating Verizon will be performing network maintenance on Dec 18, 2008 between 11pm and 8am.
Any chance it'll resolve the slow connection here in NY or am I getting my hopes up?

My connection at home is unbelievable, none of the websites would load, and I've to do my online transactions at my workplace which is ridiculous. If this continues, I'm going over to Cable once my contract ends with Verizon.]]> http://www.dslreports.com/forum/remark,21533092 Fri, 05 Dec 2008 14:01:50 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21513599 Odaeus : Make a post regarding your slow speeds on the Verizon Direct Forums here on dslreports.com. It's confidential, nobody else can see what information you post. Someone from verizon will be able to assist you.

ATM, they fixed my congested speeds :P, so try it!

»/forum/vzdirect]]> http://www.dslreports.com/forum/remark,21513599 Tue, 02 Dec 2008 08:39:54 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21511846 St0ney : i have been getting slower speeds for the past 3 months...it started around the beginning of Sept. i just never got around to calling verizon

i usually dL at ~low 90 KB /sec...it dropped to ~45KB/sec]]> http://www.dslreports.com/forum/remark,21511846 Mon, 01 Dec 2008 21:18:38 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21506834 joeharney : OMG line test is DONE

20 and 40 percent packet loss from there routers.
check out the link:

»/linequality/nil/2459176

At least they need to reboot these routers or put better
ones in or have somekid of reduncency to handle the load.
But im thinking a reboot will do the trick - Off and On switch.]]> http://www.dslreports.com/forum/remark,21506834 Sun, 30 Nov 2008 23:18:22 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21506811 joeharney : Here we go again. check out my findings

Here is what in getting in downtown brooklyn:

Ping:
Reply from 208.100.23.211: bytes=32 time=160ms TTL=117
Reply from 208.100.23.211: bytes=32 time=34ms TTL=117
Reply from 208.100.23.211: bytes=32 time=34ms TTL=117
Reply from 208.100.23.211: bytes=32 time=153ms TTL=117
Reply from 208.100.23.211: bytes=32 time=140ms TTL=117
Reply from 208.100.23.211: bytes=32 time=38ms TTL=117
Reply from 208.100.23.211: bytes=32 time=34ms TTL=117
Reply from 208.100.23.211: bytes=32 time=34ms TTL=117
Reply from 208.100.23.211: bytes=32 time=161ms TTL=117
Reply from 208.100.23.211: bytes=32 time=88ms TTL=117
Reply from 208.100.23.211: bytes=32 time=33ms TTL=117
Reply from 208.100.23.211: bytes=32 time=337ms TTL=117
Reply from 208.100.23.211: bytes=32 time=120ms TTL=117
Reply from 208.100.23.211: bytes=32 time=93ms TTL=117
Reply from 208.100.23.211: bytes=32 time=198ms TTL=117
Reply from 208.100.23.211: bytes=32 time=161ms TTL=117
Reply from 208.100.23.211: bytes=32 time=74ms TTL=117
Reply from 208.100.23.211: bytes=32 time=149ms TTL=117
Reply from 208.100.23.211: bytes=32 time=229ms TTL=117
Reply from 208.100.23.211: bytes=32 time=33ms TTL=117

Notice the 3 digit numbers like - 198, 229,336 etc. That should be in the range of 56-65ms.

Tracert:
Tracing route to verizon.net [206.46.232.39]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 1.1.1.1
2 8 ms 9 ms 9 ms 10.32.93.1
3 9 ms 9 ms 9 ms ge-5-3-0-0.core-rtr1.ny325.verizon-gni.net [130.
81.12.245]
4 9 ms 10 ms 9 ms 130.81.20.176
5 89 ms 17 ms 17 ms 130.81.19.111
6 59 ms 138 ms 27 ms 130.81.19.89
7 56 ms 56 ms 55 ms 130.81.19.78
8 56 ms 55 ms 176 ms so-1-0-0-0.core-rtr1.dfw03.verizon-gni.net [130.
81.20.157]
9 55 ms 55 ms 56 ms po1.ctn-border1.vzlink.com [206.46.225.85]
10 87 ms 55 ms 154 ms po121.ctn-core1.vzlink.com [206.46.225.18]
11 77 ms 56 ms 287 ms 206.46.229.17
12 * 137 ms 56 ms 206.46.232.39

It seems two external verizon routers are screwed up
with IP packet loss:

176 ms so-1-0-0-0.core-rtr1.dfw03.verizon-gni.net
and
11 77 ms 56 ms 287 ms 206.46.229.17

just look at the ms, 287 and 154, way to high.

Also did a line test from dslreports -
there router 130.81.20.157 is reporting 20 percent packet loss. and 206.46.225.18 has 20 percent packet loss also.

im waiting for the line test to complete.
The values of the packet loss is from a App i use called Visual Route. But i really didnt have to use that - tracert
displays where the problem is.]]> http://www.dslreports.com/forum/remark,21506811 Sun, 30 Nov 2008 23:12:11 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21505011 acuariano : you may try to run "winsock fix" it may help..is a free utility.thee is another one LSPFix.
go to majorgeeks and read the description before downloading..
also run malwarebytes,,]]> http://www.dslreports.com/forum/remark,21505011 Sun, 30 Nov 2008 15:41:37 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21502862 anon : It's been 4 days of worthless upload speeds in 10009 East Village NYC. Everything else has been fine but we can't even upload a 2mb file without a fail near the end. Have tried multiple computers, bought all new wiring and installed a new modem, have been on the phone with tech support everyday, they run their tests and say everything looks fine from their end and there is nothing they can do to help. They suggest we pay to have a technician come. This site seems riddled with people who have had this same problem. What is the best solution?]]> http://www.dslreports.com/forum/remark,21502862 Sat, 29 Nov 2008 23:24:32 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21499558 kkkk40us : to everyone with this problem. is there anything that we can do as group to try and get this sorted out. i mean if verizon have problems in certain areas , ok but then let everyone know where these areas are.

as a group can we do something a mass petition maybe, go public with it and embarrass verizon into doing something.

all i want is to be told the truth as whats going on. i no longer call there phone line for the internet as i never get any answers and are usually told that it is on my end.

if mothers on twitter can stop an ad why cant we as a group get a little respect from verizon.

just my two cents . what do others think?]]> http://www.dslreports.com/forum/remark,21499558 Sat, 29 Nov 2008 01:07:49 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21470390 dslfan : Is that good or bad the 2.8 / 2.9 kbps? I'm not trying to argue but I think that is bad. As the transfers on the downside should be about 350 kb downstream the least. That is for the 3 megabits plan. Tonight though I had nearing those speeds opposed to the post earlier.]]> http://www.dslreports.com/forum/remark,21470390 Sat, 22 Nov 2008 21:14:35 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21470054 Odaeus : Well, I went through the Direct Forums.

Ever since my ticket closed, my speeds have been 2.8kbps - 2.9kbps. Seems things have cleared up. I suggest others to post their troubles. ]]> http://www.dslreports.com/forum/remark,21470054 Sat, 22 Nov 2008 19:57:51 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21467772 dslfan : I'm getting speeds too at 2.3 kb a sec as transferred a file (legal screenshot of my desktop) to a cable customer (friend)in Canada.]]> http://www.dslreports.com/forum/remark,21467772 Sat, 22 Nov 2008 08:34:39 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21467550 acuariano : really bad,here on 11377 i change channels,,wires,etc,,same dialup speeds...what a shame verizon]]> http://www.dslreports.com/forum/remark,21467550 Sat, 22 Nov 2008 05:01:13 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21467511 acuariano : at this time of the day..4:20am..geting dialup speeds.here in woodside queens..really bad verizon,,,guees everybody is sleeping at verizon offices at this time............well]]> http://www.dslreports.com/forum/remark,21467511 Sat, 22 Nov 2008 04:25:22 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21463483 anon : if thats true why then every day at 7pm it drops, they have like a timing that at 7pm they drop everyone speeds]]> http://www.dslreports.com/forum/remark,21463483 Fri, 21 Nov 2008 13:20:20 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21460209 Jodokast96 : They aren't cutting the speeds. The congestion is delaying packets which in turn causes the slow speeds.]]> http://www.dslreports.com/forum/remark,21460209 Thu, 20 Nov 2008 21:11:02 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21459535 anon : they they go again every F day cutting the speeds as soon as it hits 7pm i get 2800 during the day but once it hits 7pm it drops to 700-800 , im tired of calling them, is there a number to call that will wake them up.
im in corona, queens]]> http://www.dslreports.com/forum/remark,21459535 Thu, 20 Nov 2008 19:09:15 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21451760 Odaeus :
said by Tsubasa :

well, I've been a verizon online dsl customer for 6 frigging years. Ever since two and a half weeks ago. My connection's pretty much went to hell. i have the 3.0 plan ( East 22nd street zip code: 11229 Brooklyn, NY) First, i thought it was a problem with the modem which can be fixed by simply resetting the damn frigging thing but the problem persisted. Called on verizon online tech support a week ago and after an hour and a half of saying i did this and that and redid everything they told me to even though I've done it 10+ frigging times already, it still didn't help. They said they'll sent a notice to the higher office and will contact me in two days. Guess what? Call never came and I'm still stuck at horrendous speeds ranging from 0.2 KB yes you heard me 0.2 Kb to at most 20 KB. My maximum download speed is suppose to be 338 KB. Honestly I'm seriously frigging pissed and i will be canceling their service tomorrow for sure unless they can provide a decent explanation. I can't even stream videos and have trouble loading a single picture right now. Loading a page sometimes freezes in the middle and i have to press the refresh button. Hell, i even have problems loading search results.
Post in the verizon direct forums, my speeds seem to have cleared up but I've been too busy leveling these past few days to run any check ups. But I "think" they fixed it. Calling them won't do anything, make a thread in the direct forums.]]> http://www.dslreports.com/forum/remark,21451760 Wed, 19 Nov 2008 12:43:29 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21450415 anon : I am on east 29th and (11229) and have same exact issue as Tsubasa. I sannot even get to this DSL page from home and have to post from work. My speeds are about 8kb (when I can even get to test page). I am going to cable since I have no time to play games with there support team. Very disappointing since I have had the service for a long time with very little issues. Never even got a return call from tech support. ]]> http://www.dslreports.com/forum/remark,21450415 Wed, 19 Nov 2008 07:30:11 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21444335 anon : well, I've been a verizon online dsl customer for 6 frigging years. Ever since two and a half weeks ago. My connection's pretty much went to hell. i have the 3.0 plan ( East 22nd street zip code: 11229 Brooklyn, NY) First, i thought it was a problem with the modem which can be fixed by simply resetting the damn frigging thing but the problem persisted. Called on verizon online tech support a week ago and after an hour and a half of saying i did this and that and redid everything they told me to even though I've done it 10+ frigging times already, it still didn't help. They said they'll sent a notice to the higher office and will contact me in two days. Guess what? Call never came and I'm still stuck at horrendous speeds ranging from 0.2 KB yes you heard me 0.2 Kb to at most 20 KB. My maximum download speed is suppose to be 338 KB. Honestly I'm seriously frigging pissed and i will be canceling their service tomorrow for sure unless they can provide a decent explanation. I can't even stream videos and have trouble loading a single picture right now. Loading a page sometimes freezes in the middle and i have to press the refresh button. Hell, i even have problems loading search results.]]> http://www.dslreports.com/forum/remark,21444335 Tue, 18 Nov 2008 00:48:36 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21444048 shirokuma : Doing a little better tonight in 11355.

»/linequality/nil/2454579

Still slow though. Hoping things are on their way back to normal.]]> http://www.dslreports.com/forum/remark,21444048 Mon, 17 Nov 2008 23:24:31 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21442706 thenurr : my speed was fine for the past 4 days and started lagging again at about 7PM. this is in the 11417.]]> http://www.dslreports.com/forum/remark,21442706 Mon, 17 Nov 2008 19:20:13 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21442446 epicsurge : my internet is fine now, they did not tell me what was wrong on the verizon direct because when i got home, it was fixed.]]> http://www.dslreports.com/forum/remark,21442446 Mon, 17 Nov 2008 18:28:23 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21441001 Ar_Pi : My internet seems to be working fine now...

Well, until next time (hope not too soon). :/]]> http://www.dslreports.com/forum/remark,21441001 Mon, 17 Nov 2008 13:59:35 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21435644 epicsurge : Yes, the worse thing you can do is call by phone. They will tell you it's your PC, and ask to remotely connect to your PC and fidget with some settings.]]> http://www.dslreports.com/forum/remark,21435644 Sun, 16 Nov 2008 10:45:31 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21435505 Ar_Pi :
said by epicsurge See Profile :

sure thing

also this is the same problem i had 5 months back. i made a thread about it on the direct and got it fixed, i dug the same thread up and relinked it to my new thread.

The problem last time was that there was a network outage in our area.
I did the same thing. Although for me this problem was a month ago. It seems to come back every half a year. I think i'm going to Cable soon.

Bigslowdown11229, don't even bother with phone support. They all doing the same annoying routine and eventually blaming it on your PC.]]> http://www.dslreports.com/forum/remark,21435505 Sun, 16 Nov 2008 09:58:02 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21435119 anon : I have been having slower the dial up speeds for download and normal upload speeds in brooklyn (11229) I spent 30 minutes with 1 tech (got disconnected and he never called me back) and then over an hour with another Tech. Tried convincing them it is not my PC. They insisted on doing a Go to my PC remote connection anyway and checked all my settings. They told me even though they can see my connection is slow (they did 2 speed tests and tried browsing internet sites) the fact that a line test came up green there is a good chance the next level will find nothing wrong. I have been with Verizon for 8 years and had lots of issues in the beginning but have had very little for a while now before this one. I will give it another week and then guess i will switch to Cable. Good reason to try the triple play anyway. I was very disappointed with the fact I had to basically argue with them that my Pc was not the issue.]]> http://www.dslreports.com/forum/remark,21435119 Sun, 16 Nov 2008 06:01:08 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21434575 acuariano : woodside queens 11377 ..starting lagging....it was better 2 hours ago..
what a shame verizon...]]> http://www.dslreports.com/forum/remark,21434575 Sat, 15 Nov 2008 23:35:22 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21434417 epicsurge : sure thing

also this is the same problem i had 5 months back. i made a thread about it on the direct and got it fixed, i dug the same thread up and relinked it to my new thread.

The problem last time was that there was a network outage in our area.]]> http://www.dslreports.com/forum/remark,21434417 Sat, 15 Nov 2008 22:47:51 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21434323 shirokuma : epicsurge, if you find out what is going on, could you please let me know too? I'm also in Flushing and have been experiencing the same thing. Thanks. This is so frustrating!

Line test: »/linequality/nil/2453869]]> http://www.dslreports.com/forum/remark,21434323 Sat, 15 Nov 2008 22:16:47 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21434296 epicsurge : i put in a verizon direct thread about it hopefully they can fix it]]> http://www.dslreports.com/forum/remark,21434296 Sat, 15 Nov 2008 22:08:21 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21434172 Ar_Pi : Same here.

Browsing is crawling!

Rego Park, Queens.]]> http://www.dslreports.com/forum/remark,21434172 Sat, 15 Nov 2008 21:35:12 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21434101 epicsurge : same here, live in flushing queens been like this for a week also

line test > »/linequality/nil/2453779]]> http://www.dslreports.com/forum/remark,21434101 Sat, 15 Nov 2008 21:10:19 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21433543 phaeta : A mix of packet loss, slow speeds, and high pings in the 11222 (Greenpoint, Brooklyn). It has been like this for a week or so. I can verify that I don't have a physical problem in my apartment.

A line quality test: »/linequality/nil/2453735]]> http://www.dslreports.com/forum/remark,21433543 Sat, 15 Nov 2008 18:40:18 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21431276 ENYCECKK : Just do this :

U : Im planning to cancel ver DSL

Rep : Y ?

U : Because my dsl is slow and I can't even load youtube !

Rep : I think we can fix that

Try it .. It WORKS FOR ME]]> http://www.dslreports.com/forum/remark,21431276 Sat, 15 Nov 2008 04:20:11 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21417126 dreamynights : I only started having weird slow speeds starting this weekend. What I noticed is that when I restart my router or unplug the phone jack, the speeds are good, near 2mbs. I opened the »dslrouter page to keep track of my speed. Then every once in a while it would say no dsl connection and when it reconnects, each time the connection speed goes down. So it goes down from 2 mbs to 1 mb then to around 200-300kbs and stays there. Anyone else having this problem?]]> http://www.dslreports.com/forum/remark,21417126 Wed, 12 Nov 2008 14:17:12 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21413467 Odaeus :
said by vzzzzz11214 :

this thread started on September , and now this is .. November?

anyway it's complicated even to get to this page, is that slow here in brooklyn.

called the suypport in India and I had to spend a good part of my life answering useless questions and checking my computer after I said that's slow also on my laptop...
I'll try the VZ direct in here but I'm just tired of all those useless questions: don't they know that's slow? I mean.. what do they do all day long, and for two whole months?

where is the competition?
Yeah, go make a post. Tell them your name, verizon account name, etc.[ Read the rules before posting ]. They'll ask you to do a couple of tracert/ping tests. Also ask you for 4-5 speed tests from a verizon site they give you but they also accept speedtest.net. [run the test when you're experiencing slowdowns - 5PM-2AM EST for me]

They opened a ticket and escalated it to their engineering dept to have a look at router congestion. Hopefully things can be resolved soon.]]> http://www.dslreports.com/forum/remark,21413467 Tue, 11 Nov 2008 21:31:25 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21413095 anon : this thread started on September , and now this is .. November?

anyway it's complicated even to get to this page, is that slow here in brooklyn.

called the suypport in India and I had to spend a good part of my life answering useless questions and checking my computer after I said that's slow also on my laptop...
I'll try the VZ direct in here but I'm just tired of all those useless questions: don't they know that's slow? I mean.. what do they do all day long, and for two whole months?

where is the competition?]]> http://www.dslreports.com/forum/remark,21413095 Tue, 11 Nov 2008 20:32:30 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21410162 acuariano : woww today too,,,what a shame for verizon..
superslow speeds today in 11377 queens new york
maybe they're celebrating the holidays]]> http://www.dslreports.com/forum/remark,21410162 Tue, 11 Nov 2008 11:45:36 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21407054 Odaeus : Have had VDSL since the first month(11204) they introduced the 768k package(5-6-7? years ago?). Upgraded to 1.5Mbps then to 3.0Mbps.

Didn't have issues this troublesome until about 2 months ago. Problems still persist. Currently have a ticket open on the direct forums. meh.

Some line quality tests:

»/linequality/nil/2451668
»/linequality/nil/2450057
»/linequality/nil/2436418



]]> http://www.dslreports.com/forum/remark,21407054 Mon, 10 Nov 2008 19:12:19 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21405744 commedus : This is ridiculus. This is Verizon!

Been having this problems for 1 and 1/2 years. Anyone have it longer than me?
bensonhurst 11204

I can only play world of warcraft in the morning....]]> http://www.dslreports.com/forum/remark,21405744 Mon, 10 Nov 2008 14:58:34 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21399309 jlmodell : im in 11421, and the latency is still ridiculous at 7am. If there was FIOS in my area, i'd switch to it -- I'm looking into road runner today.]]> http://www.dslreports.com/forum/remark,21399309 Sun, 09 Nov 2008 07:13:45 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21398836 anon : same here 11214

it must be easy to fix if they have people willing to actually work. Vzzzzzon is a big company, the DMV works better. A LOT better.]]> http://www.dslreports.com/forum/remark,21398836 Sun, 09 Nov 2008 00:38:56 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21398664 c1ph3r : same issue in queens 11420 south ozone park, f#$king horrible, I'm switching over to cable next week if they don't fix this BS.]]> http://www.dslreports.com/forum/remark,21398664 Sat, 08 Nov 2008 23:48:25 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21398493 acuariano : they're trying to push us to go FIOS.....]]> http://www.dslreports.com/forum/remark,21398493 Sat, 08 Nov 2008 22:57:52 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21398211 Tonice2007 : Wow, I thought it was only me experiencing these frequent timeouts...while surfing the internet, and as usual tech support says it's not on their end, so they can't do anything about it...]]> http://www.dslreports.com/forum/remark,21398211 Sat, 08 Nov 2008 21:46:02 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21398153 jlmodell : I'm getting ridiculously high latency. It's pretty unusable if you want to play any online games. It's barely passable for surfing the damn net.

its been pissing me off since friday night. it happened last weekend, and the 2 or 3 weekends before that. it goes away during the week then rears its ugly head friday afternoon.]]> http://www.dslreports.com/forum/remark,21398153 Sat, 08 Nov 2008 21:27:55 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21397999 acuariano : got slow connections now,here in woodisde queens nyc
speed test looks fine...telephone line is ok no noise..
is like lagging...well i hope they fix this soon..]]> http://www.dslreports.com/forum/remark,21397999 Sat, 08 Nov 2008 20:51:00 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21377749 Smith6612 : Voice Repair is Verizon Telephone service repair. If there is hearable noise on your telephone line and you have DSL as well, after a little bit of troubleshooting, if the noise is still there, Voice Repair is what to call.]]> http://www.dslreports.com/forum/remark,21377749 Tue, 04 Nov 2008 22:28:16 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21377696 acuariano : jodokas,,,what's that "voice repair" ..]]> http://www.dslreports.com/forum/remark,21377696 Tue, 04 Nov 2008 22:19:05 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21376213 lowvibes : I am still having slow speeds at night. Did anyone have their issues resolved?]]> http://www.dslreports.com/forum/remark,21376213 Tue, 04 Nov 2008 18:18:31 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21359105 ENYCECKK : Thanks for the help guys]]> http://www.dslreports.com/forum/remark,21359105 Sat, 01 Nov 2008 08:20:52 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21359018 Jodokast96 : Forget any DSL problems you may have. Get voice repair to fix the line so you don't have any of those issues. That will usually fix any DSL problems.]]> http://www.dslreports.com/forum/remark,21359018 Sat, 01 Nov 2008 07:06:19 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21358789 ENYCECKK : Idk where to clean the phone line.lol and when im on the phone , I can hear other people talking on my line also ( from other apartment )]]> http://www.dslreports.com/forum/remark,21358789 Sat, 01 Nov 2008 02:00:35 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21356518 Smith6612 : Happy Halloween! Otherwise your line has noise on it, hence the fact that you don't have the full 3Mbps and lightning messes it up. See if you can clean up that phone line, as your margins are too low, but you are in distance if I'm right.]]> http://www.dslreports.com/forum/remark,21356518 Fri, 31 Oct 2008 16:10:45 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21354227 ENYCECKK : right now is : ( Sunny ) BTW , happy Halloween :D

Transceiver Revision: 1.0.9.0
Vendor ID Code: 4
Line Mode: G.DMT Mode
Data Path: Interleaved
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 2176 768
Margin (dB) 6.0 9.0
Line Attenuation (dB) 44.0 23.0
Transmit Power (dBm) 16.7 11.0

Everytime the lighting strike , I get D/C and then a new IP ( www.whatismyip.com )]]> http://www.dslreports.com/forum/remark,21354227 Fri, 31 Oct 2008 09:12:19 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21354072 Smith6612 : What are your transceiver stats from the modem? Lightning loves to make static on copper when it strikes should that be killing the margins.]]> http://www.dslreports.com/forum/remark,21354072 Fri, 31 Oct 2008 08:32:22 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21353774 ENYCECKK : Hi , I'm from 11204 brooklyn 19th ave and bay ridge parkway
I use to have the same problem .. but after chatting with them online ( 3 times ) and 5 times calling them , they finally fixed my download/upload speed

Use to be ... ( PEAK TIME from 5pm - 11:59pm )

»www.youtube.com/watch?v=Ql8FgOZ0xQQ


NOW



no more peak time crap lol I get the same speed day and night

HOWEVER , I still have 1 more problem ; Disconnect when theres a lighting strike]]> http://www.dslreports.com/forum/remark,21353774 Fri, 31 Oct 2008 05:27:36 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21252795 dslfan : The problem seems to have spread here too. The disconnects are the biggest issue it seems for everyone. It has been most of the day today. When it is fast it is fast, but when it sucks it sucks badly. Likely they are working on it since it seems sporadic for people.

]]> http://www.dslreports.com/forum/remark,21252795 Sat, 11 Oct 2008 21:45:40 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21250956 Smith6612 : Well, at least you saw a bit of sunlight, eh? Don't worry. IF the speeds were there for a while, they might be trying to fix it. Just like a storm, the problem should go away soon :)]]> http://www.dslreports.com/forum/remark,21250956 Sat, 11 Oct 2008 12:55:21 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21249218 Liquid_Man : Never mind, experiencing the same slowdown again. Got my hopes up too fast :(]]> http://www.dslreports.com/forum/remark,21249218 Fri, 10 Oct 2008 23:10:50 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21248689 ynggrsshppr : Seems to be back to normal here too.]]> http://www.dslreports.com/forum/remark,21248689 Fri, 10 Oct 2008 21:33:09 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21248631 Smith6612 : Of course they care. If they didn't care about speeds, they wouldn't be giving people free upgrades and my 768kbps service would be horrible!]]> http://www.dslreports.com/forum/remark,21248631 Fri, 10 Oct 2008 21:21:45 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21248075 Liquid_Man : Hi,

WOW, anyone notice the speed is back to normal? I'd just got home from work and ran a speed test. Here's the result:

»www.speedtest.net/result/336987151.png

This is quite a surprise to me, I'd thought Verizon just didn't care. Well, Let's hope it stays like this. ]]> http://www.dslreports.com/forum/remark,21248075 Fri, 10 Oct 2008 19:23:26 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21236486 ynggrsshppr : That's true. I'm writing on the Direct Forum to try to get it resolved. I've tried the Support number in the past and it usually leads to nowhere.]]> http://www.dslreports.com/forum/remark,21236486 Wed, 08 Oct 2008 18:31:48 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21230424 anon :
said by ynggrsshppr See Profile :

I've been getting plenty of disconnects since the weekend. If this doesn't clear up within the week I'll have to give Verizon a call.
What are you waiting for?! A miracle? Those of you that are having problems should report your situation ASAP. Otherwise, VOL would have no idea that there's a problem with your connection. Reporting your problem to Verizon Direct at »/forum/vzdirect is more responsive and productive than calling their Customer Support number. Joining in this discussion thread, accepting the substandard performance, and doing nothing is not going to improve your connection any time soon.]]> http://www.dslreports.com/forum/remark,21230424 Tue, 07 Oct 2008 18:07:53 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21230296 ynggrsshppr :
said by Serapthi See Profile :



Well here's my speeds as of today. Has anybody's speeds gotten better?
I've been getting plenty of disconnects since the weekend. If this doesn't clear up within the week I'll have to give Verizon a call.]]> http://www.dslreports.com/forum/remark,21230296 Tue, 07 Oct 2008 17:45:54 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21226924 Odaeus :
said by Serapthi See Profile :



Well here's my speeds as of today. Has anybody's speeds gotten better?
I only get better speeds around 12AM. Pretty slow around evenings, anywhere from 500 kbps to 1.5Mbps. ]]> http://www.dslreports.com/forum/remark,21226924 Tue, 07 Oct 2008 01:40:10 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21226604 Serapthi :

Well here's my speeds as of today. Has anybody's speeds gotten better?]]> http://www.dslreports.com/forum/remark,21226604 Mon, 06 Oct 2008 23:55:40 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21218897 anon : In past two weeks or so, my dsl speed have dropped from around 3mb/sec to sub 500kb/sec. However, my upload speed stayed the same at 700-815kb/sec. I've tried to call Verizon dsl support got bunch of Indian guys telling me it is my computer or my phone line. However, they cannot answer why my upload speed didn't drop like my download speed. Anyway, I give up on talking to them. They have no idea what they are reading. One guy told me that I have serious OS issue and should try a new network card and remove then reinstall TCP/IP. hehe I finally couldn't take it anymore and told me that I'm MCSE/CNE, so I should know if I'm having OS problem. That made the guy go quiet then transfered me to a woman support who asked me to do modem power off again. sigh....

Anyway, I live in Midwood Brooklyn 11232. Not sure what is Verizon doing but they really need to fix this. ]]> http://www.dslreports.com/forum/remark,21218897 Sun, 05 Oct 2008 14:51:04 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21211294 Liquid_Man : Hello,

I'haven't been online these past few days, just can't stand waiting 5-10 mins for a webpage to load.

Is there anyway to get this reolved? Maybe sticky this thread on verizon direct forums and hope the techs will take notice.

Thanks.]]> http://www.dslreports.com/forum/remark,21211294 Fri, 03 Oct 2008 15:47:36 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21207990 alrandolph :

in zip 11216, Brooklyn NY]]> http://www.dslreports.com/forum/remark,21207990 Thu, 02 Oct 2008 23:25:01 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21207910 Odaeus :
said by dslfan See Profile :

I'm in 11214 and speed is ok, I'm starting to get a feeling. This is a paid advertisement by "Optimum Online." I'm not officially accusing, just feels strange. I would not be lying that speed is my true results. If it was slow I would be complaining too. But your in 11214 and having issues, while i'm not. Unless we have something radically different this is odd. I'm not covering for Verizon. Customer just like you so something must be on your end. Because i'm not magically getting better speeds. For this to be on the isp's end I would suffer too. As we are nearly connected to the same equipment. Unless other possibility (outside of many) might be cards going bad. Or modems, routers who knows.

BTW: These guys have problems too: »Slow OOL Speeds


My cousin lives just 1 block away from me, both of us are on the 3.0Mpbs package, I get 2.8-2.9Mbps speeds while his maximum is 1.9Mbps.72nd st 13th-14th me, 12-13th him. Go figure. =P]]> http://www.dslreports.com/forum/remark,21207910 Thu, 02 Oct 2008 23:07:18 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21207059 dslfan : Ok, i'm content that you see the bright side of things. If you can see that, my post is done. I have been thinking it is possible. That the first routing point your going through. Might be the culprit of your problem. Ip's have been changed to protect.

If it makes any difference (to help rule out cause) here is a tracert for me:

tracert www.google.com

Tracing route to google.navigation.opendns.com [208.67.217.231]
over a maximum of 30 hops:

1 4 ms 1 ms 1 ms 192.168.3.1
2 3 ms 2 ms 3 ms 192.168.1.1
3 25 ms 23 ms 27 ms 10.32.0.0
4 26 ms 26 ms 26 ms ge-1-2-2-0.CORE-RTR1.NY325.verizon-gni.net [130.
81.11.165]
5 25 ms 26 ms 27 ms 130.81.00.000
6 27 ms 29 ms 27 ms 0.so-4-2-0.XT1.NYC8.ALTER.NET [152.63.10.1]
7 26 ms 26 ms 25 ms 0.so-6-0-0.XL3.NYC4.ALTER.NET [152.63.16.221]
8 25 ms 25 ms 26 ms POS6-0.GW2.NYC4.ALTER.NET [152.63.19.221]
9 1744 ms 214 ms 26 ms splicetelecom-NewYork-gw.customer.alter.net [157
.130.14.214]
10 27 ms 27 ms 27 ms google.navigation.opendns.com [208.67.217.231]

Trace complete.]]> http://www.dslreports.com/forum/remark,21207059 Thu, 02 Oct 2008 21:15:42 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21206918 flatline_ : I'm sorry, but it's ridiculous that you should even make a post like that. We are loyal customers who have problems with our service. I have had DSL since 1999. The problems are not on our end. It is very possible that you are in 11214 but maybe somehow served out of a different CO which is not affected, or your routing is different or something along those lines. Heck, I am in 11213 and I was experiencing the problem too.

Luckily, they have resolved it for me, but many other users are still having the problem. Even suggesting that the complaints may have been fabricated is downright disrespectful and inappropriate considering that a lot of loyal, paying customers are suffering through this ordeal. If you are not or have not been experiencing the problem, then there really is no reason to post in this thread anyway; particularly posting the same thing over and over - that your speeds are great. We understand that your speeds may be fine, but our speeds are / were not fine. There is no need to repeatedly make the point. I really don't mean to come off as rude, just stating my opinion and speaking up for others who may still be going through this. ]]> http://www.dslreports.com/forum/remark,21206918 Thu, 02 Oct 2008 20:52:11 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21206377 dslfan : I'm in 11214 and speed is ok, I'm starting to get a feeling. This is a paid advertisement by "Optimum Online." I'm not officially accusing, just feels strange. I would not be lying that speed is my true results. If it was slow I would be complaining too. But your in 11214 and having issues, while i'm not. Unless we have something radically different this is odd. I'm not covering for Verizon. Customer just like you so something must be on your end. Because i'm not magically getting better speeds. For this to be on the isp's end I would suffer too. As we are nearly connected to the same equipment. Unless other possibility (outside of many) might be cards going bad. Or modems, routers who knows.

BTW: These guys have problems too: »Slow OOL Speeds

]]> http://www.dslreports.com/forum/remark,21206377 Thu, 02 Oct 2008 19:23:13 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21205769 anon : same here 11214

what can we do? nuthing really.

at least we have this place where we can express our gratitude and admiration to the fantastic verizon dsl service

I agree they behave like amateurs.

and they seem to enjoy the tests they like to make us perform when they have no idea how to run the thing (apparently)

ehy , verizon.. the "thing" doesn't work .. LOL (yeah, I'm laughing)]]> http://www.dslreports.com/forum/remark,21205769 Thu, 02 Oct 2008 17:38:34 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21201502 anon : same issue as above posters...zipcode 11366

This is the same issue as May 5, 2008 and Feb 2008

Good Ol Verizon]]> http://www.dslreports.com/forum/remark,21201502 Wed, 01 Oct 2008 22:35:37 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21200240 Serapthi : I'm also in 11224. I was wondering if I was the only one with this problem, I guess not. My upload speeds were consistently around 350 kbps while my downloads were around 250 and below. It's been like this for nearly a month already. I had a tech come over but other than telling me that my bitrate was low he didn't fix anything.]]> http://www.dslreports.com/forum/remark,21200240 Wed, 01 Oct 2008 18:41:18 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21196303 anon : Hi all,

I've been having the same problem for the past couple of days now. My Upload speeds are faster than my Down :( and I'm in 11224. I did not bother calling Verizon to report the problem, i already know their answer. Hopefully they'll fix whatever needs to be fixed soon...]]> http://www.dslreports.com/forum/remark,21196303 Wed, 01 Oct 2008 00:33:24 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21195955 Odaeus :
said by vzzuser_11204 :

I hear you , pal

same here: the funny thing (but I'm not laughing) is that every time I have to repeat all the useless tests to end up with the same useless response.

but you're right: THEY KNOW! of course they know.. if they don't know then they'd be selling something else. Problem is that they don't care or don't want to spend to fix anything. Alternatives? cable. what DSL alternative we have?

amateurs
Yeah, alternatives there are but it's just too much of a hassle. It's really annoying how it's only during the evenings for this choke up. 5PM-2AM. At least that's the case for me. ]]> http://www.dslreports.com/forum/remark,21195955 Tue, 30 Sep 2008 23:20:06 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21195847 anon : I hear you , pal

same here: the funny thing (but I'm not laughing) is that every time I have to repeat all the useless tests to end up with the same useless response.

but you're right: THEY KNOW! of course they know.. if they don't know then they'd be selling something else. Problem is that they don't care or don't want to spend to fix anything. Alternatives? cable. what DSL alternative we have?

amateurs]]> http://www.dslreports.com/forum/remark,21195847 Tue, 30 Sep 2008 23:01:59 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21194874 Jonathon : I'm having the same problem here at 11223, Bensonhurst. I think we should start find who's the top Officials and let them know that this issue needs to resolve asap. I have had this problem for the past 2 Months. I called and they said their wasn't a problem and also posted in Verizon Direct forums. They closed my ticket saying everything is fine. I know it's fine during the day but during the nights, it is extremely slow.]]> http://www.dslreports.com/forum/remark,21194874 Tue, 30 Sep 2008 20:18:15 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21189837 Odaeus :
said by flatline_ See Profile :

Is anyone else somewhat back to normal as of today? So far, things are looking good again in 11213:

Nope, still bad here, 11204.

edit*: Speeds good at 2AM

]]> http://www.dslreports.com/forum/remark,21189837 Mon, 29 Sep 2008 23:14:22 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21188401 flatline_ : Is anyone else somewhat back to normal as of today? So far, things are looking good again in 11213:
]]> http://www.dslreports.com/forum/remark,21188401 Mon, 29 Sep 2008 19:03:41 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21185045 dslfan : Verizon rocks I'm about ready to join their marketing soon after these posts :-D I dunno what is wrong with you guys / gals. In sense what is stuck in the pipe, might need a plumber Joking. :D

]]> http://www.dslreports.com/forum/remark,21185045 Mon, 29 Sep 2008 06:00:32 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21184965 flatline_ : Normal speeds at 4:13 AM (for some reason, the speedtest site thinks that I am located in the midwest, hence the 1250mi distance!):



Tracert to speakeasy:

Tracing route to nyc.speakeasy.net [216.254.95.2]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 6 ms 7 ms 6 ms 10.32.*.*
3 7 ms 7 ms 7 ms P12-0-0.LCR-04.NYCMNY.verizon-gni.net [130.81.44
.252]
4 10 ms 9 ms 10 ms so-6-0-0-0.PEER-RTR1.NY111.verizon-gni.net [130.
81.17.129]
5 10 ms 10 ms 10 ms so-0-3-1.mpr2.lga5.us.above.net [64.125.13.33]
6 66 ms 10 ms 9 ms xe-1-1-0.er2.lga5.us.above.net [64.125.26.166]
7 10 ms 10 ms 10 ms 208.184.48.181.speakeasy.net [208.184.48.181]
8 10 ms 10 ms 10 ms dns.nyc1.speakeasy.net [216.254.95.2]

Trace complete.

This time, the 4th hop is normal. Will try again in the afternoon.]]> http://www.dslreports.com/forum/remark,21184965 Mon, 29 Sep 2008 04:15:27 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21184015 Odaeus : You know it's bad when you can't even load a short youtube video =(

Just ran another test:

edit*: around 10PM



edit*: 2:20 AM EST:

]]> http://www.dslreports.com/forum/remark,21184015 Sun, 28 Sep 2008 22:05:56 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21183982 Liquid_Man : Hello,

I'm in the same area and this has been happening to me for months, I've the 3/768 package. Right now it's like paying $33 for a 768/128 package or actually dial-up.

I'd contacted the Verizon Direct Forums and they said everything is fine on their end. They'd sent a dispatch over to my home couple of weeks ago, the tech said I'd need to replace the line outside my home for $200.

Funny thing is the speed are back to normal after midnight but by then I've to go to bed for work. I'm thinking of switching over to optimum online; but I'd heard from a couple friends that for cable, the line is shared among other neighbors. Plus they can raise the monthly bill for no reason. Is this true? ]]> http://www.dslreports.com/forum/remark,21183982 Sun, 28 Sep 2008 22:00:19 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21183407 dslfan : I just do not know what is going on. My speed is really ok despite all the issues here. The only issue I had was the flash applet with my antivirus dragging things down. But here is my result today again. It goes between 277x and 28xx and sometimes 2900. Im in the same neighboring approximately with at least some of you.

]]> http://www.dslreports.com/forum/remark,21183407 Sun, 28 Sep 2008 20:11:15 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21183083 flatline_ : Yep, things are painful again in 11213. I'm currently trying to download some drivers for my computer. 25 minutes remaining for a 104mb file :o :hmm:]]> http://www.dslreports.com/forum/remark,21183083 Sun, 28 Sep 2008 18:57:00 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21182853 anon : here we go: 11204 here

it's 5:56PM and it's slow again

it works like a clock: the moment it gets closer to the peek hour then it switches to the slow motion

is Verizon DSL made of a bunch of amateurs or they really know how to do it? ( whatever they're doing)

this post was harsh (I know) : problem is that when you give this kind of service (any kind of service as a matter of fact) don't expect admiration for your paying customers.]]> http://www.dslreports.com/forum/remark,21182853 Sun, 28 Sep 2008 18:00:56 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21181401 zenafu : As of a few moments ago my speeds are back to normal. I'm really curious to know what caused this and how it was fixed but I'm glad I'm not surfing in soup right now.

Download Speed: 2853 kbps (356.6 KB/sec transfer rate)

Upload Speed: 722 kbps (90.3 KB/sec transfer rate)]]> http://www.dslreports.com/forum/remark,21181401 Sun, 28 Sep 2008 11:04:29 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21180857 flatline_ : The thing is, though, the latency remains exactly the same despite the time of day - that's what's kind of puzzling. The speed, however, fluctuates. Right now I'm testing at 2800/714 with ~65ms to hop #4. Earlier, I was as low as 400/650, still pinging ~65ms to hop #4 :o]]> http://www.dslreports.com/forum/remark,21180857 Sun, 28 Sep 2008 04:34:09 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21180812 anon : it's the peek hour thing. The last time (few months ago) it took 2 weeks to get back. Thanks to the guys at the support forum here actually. But still it's not believable that they don't know and they need us to tell them or the verizon people here telling them as well.
It's not like a single line is down: it's an entire region!

now it's always the same story: I call and somebody from India tells me that everything looks fine (from India maybe). Then I call again and I have to run all the useless tests. Then I post on the support forum and again all the tests. To finally get that they are aware of the problem and they are working on it.

Amateurs act like that. Actually not even amateurs act like that: only Verizon DSL acts like that.

If I do something like that I'd be out of business in no time.]]> http://www.dslreports.com/forum/remark,21180812 Sun, 28 Sep 2008 03:40:33 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21180807 Smith6612 : High ping is always related to slow speeds. Since that 4th hop is probably the main backbone for your area, that's your answer to the slow speeds.]]> http://www.dslreports.com/forum/remark,21180807 Sun, 28 Sep 2008 03:33:38 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21180723 Odaeus : Same, speeds are somewhat back to normal. It's 2am. 4PM-12AM was 600-900 kbps.

Now it's



Go figure.]]> http://www.dslreports.com/forum/remark,21180723 Sun, 28 Sep 2008 02:21:18 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21180703 flatline_ : I'm in the 11213 area. According to this tracert, latency seems to shoot up at the 4th hop. Under normal circumstances, I wouldn't see any pings here over 10ms throughout the entire trace. Maybe something is related:

Tracing route to nyc.speakeasy.net [216.254.95.2]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 7 ms 7 ms 6 ms 10.32.*.*
3 7 ms 8 ms 7 ms P12-0-0.LCR-04.NYCMNY.verizon-gni.net [130.81.44
.252]
4 68 ms 70 ms 70 ms so-6-0-0-0.PEER-RTR1.NY111.verizon-gni.net [130.
81.17.129]
5 62 ms 73 ms 64 ms so-0-3-1.mpr2.lga5.us.above.net [64.125.13.33]
6 71 ms 72 ms 71 ms xe-1-1-0.er2.lga5.us.above.net [64.125.26.166]
7 71 ms 65 ms 60 ms 208.184.48.181.speakeasy.net [208.184.48.181]
8 72 ms 70 ms 72 ms dns.nyc1.speakeasy.net [216.254.95.2]

Trace complete.

As of right now, my speeds are actually normal again. Seems like this is just a good old fashioned case of peak hour saturation. :hmm:]]> http://www.dslreports.com/forum/remark,21180703 Sun, 28 Sep 2008 02:02:31 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21180583 dslfan :
said by Odaeus See Profile :

said by dslfan See Profile :

I'm in bensonhurst 11214 and all is cool here at 8:18 pm. Verizon rocks in the speed here.
Heh, so close yet so far away =P. Just ran a test at speedtest.net, getting



No clue what's going on, going to call them soon =P
said by zenafu See Profile :

So far it looks like mostly Bensonhurst, Bay Ridge and parts of Long Island. Let's hope a fix is in the works.
said by Bakun3 :

I'm also in the Bensonhurst 11214 part of Brooklyn and I've never had any slow-downs since I switched over to DSL 2 years ago. I dont know what's going on today but my downstream is at around 700kbps as opposed to the 2900kbps as always.

Anyone have any ideas as to what's causing this?
That is odd we are though serviced out of same CO in 11214? 71street 16th AVE? It may be your router actually. Because if we are in the same area. We should be having same localized problems. Maybe my logic is flawed here. Something else is going on for you(s).

Those that have issue state clearly zip codes. Because i'm thinking "in general" it may be 11204 Bensonhurst. Which not sure uses same CO.]]> http://www.dslreports.com/forum/remark,21180583 Sun, 28 Sep 2008 00:58:12 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21180345 Smith6612 : It does exist, yes. The reason why you can't view other's threads is because there may be private information in there that only the Verizon Direct Representative and the topic poster should see.]]> http://www.dslreports.com/forum/remark,21180345 Sat, 27 Sep 2008 23:41:38 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21180272 Odaeus : Hm, didn't know such a forum existed.

Too bad you can't read other people's issues. But from the thread titles, you can see a lot of them already deal with speed issues. Hopefully, after this weekend, they'll start working on this =P]]> http://www.dslreports.com/forum/remark,21180272 Sat, 27 Sep 2008 23:22:32 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21180160 Smith6612 : Have you guys tried the Verizon Direct forum on this site at all? They might be able to get the attention of some engineers to come out and fix the problem. Be sure to tell the direct people what you've done to try to get this fixed, where the problem is, along with line stats and speed tests/trace routes. Also, for anyone who knows people nearby them having the same issue, mention them.]]> http://www.dslreports.com/forum/remark,21180160 Sat, 27 Sep 2008 22:50:22 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21180097 Odaeus : Just called Verizon up, they ran several line tests, saying things are all green, that I should be receiving 3.3Mbps DL. [Not the case on my end =P]

The guy thinks it's my out of date router; might be acting up. [Have 1st or 2nd edition white westell modem :P lol] Thing has been good for over 5 years+

Anyways, had them check out my friend's phone line, 13th ave area, saying he's good also, but we're both getting around 600-700 kbps. Meh. ]]> http://www.dslreports.com/forum/remark,21180097 Sat, 27 Sep 2008 22:37:16 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21180030 zenafu : So far it looks like mostly Bensonhurst, Bay Ridge and parts of Long Island. Let's hope a fix is in the works. ]]> http://www.dslreports.com/forum/remark,21180030 Sat, 27 Sep 2008 22:19:27 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21179856 anon :
said by dslfan See Profile :

I'm in bensonhurst 11214 and all is cool here at 8:18 pm. Verizon rocks in the speed here.
Heh, so close yet so far away =P. Just ran a test at speedtest.net, getting



No clue what's going on, going to call them soon =P]]> http://www.dslreports.com/forum/remark,21179856 Sat, 27 Sep 2008 21:34:37 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21179645 anon : I'm also in the Bensonhurst 11214 part of Brooklyn and I've never had any slow-downs since I switched over to DSL 2 years ago. I dont know what's going on today but my downstream is at around 700kbps as opposed to the 2900kbps as always.

Anyone have any ideas as to what's causing this?]]> http://www.dslreports.com/forum/remark,21179645 Sat, 27 Sep 2008 20:39:08 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21179570 dslfan : I'm in bensonhurst 11214 and all is cool here at 8:18 pm. Verizon rocks in the speed here.
Click for full size
]]> http://www.dslreports.com/forum/remark,21179570 Sat, 27 Sep 2008 20:22:29 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21179448 anon : Bensonhurst here, Brooklyn NY 11204 zip code.

Speeds are in the 600-900kbps range DL around 600-700 upload.
Been like this for the past week, noticed it had gotten severly worst over the weekend with all the rain.

Around 2AM last night though, I reached about 2.0 Mbps. I'm on the 3.0/768 plan. sigh. Can't even load a youtube video smoothly. wtheck is going on?]]> http://www.dslreports.com/forum/remark,21179448 Sat, 27 Sep 2008 19:51:46 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21179306 zenafu : Slow as mollasses. 631 down but the upspeed is normal at 713. I'm on the 3Mbps plan. If this slowdown doesn't get fixed soon I'll sign up with cable till FiOS comes to my neck of the woods. ]]> http://www.dslreports.com/forum/remark,21179306 Sat, 27 Sep 2008 19:18:45 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21179305 anon : yeah, same here in Bensonhurst brooklyn

it gets bad every day after 5:30PM so peek hours are as usual bringing down the service. But today has been slow pretty much all day. I'm not going to bother calling their useless support. They know, of course they do. The only thing to do is cancel the service and get something else like the previous poster did.
They either don't care or couldn't care less. one of those two options.]]> http://www.dslreports.com/forum/remark,21179305 Sat, 27 Sep 2008 19:17:57 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21179014 flatline_ : Same here. The last time I saw a slowdown had to be around 1999 or 2000. Currently I am getting ~850kbps down ~700kbps up on the 3/768 plan. It's been like this for over a week, time of day has no effect. Speeds are still bad even at 4:00 AM :( I mean, I didn't have a problem being patient for them to roll out the 7.1/768 plan, but this current slowdown has to be the final straw. Spoke to a Cablevision rep today and am awaiting a callback to initiate the switchover process of all of my services!]]> http://www.dslreports.com/forum/remark,21179014 Sat, 27 Sep 2008 17:44:20 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21168530 anon : today me too i'm only running with 15 kb extremely slow and i have dsl it's a pain ..the pp
l at verizon keep saying it's at my end bs! it was working fine yesterday i guess they messing with powerlines in manhattan this time around]]> http://www.dslreports.com/forum/remark,21168530 Thu, 25 Sep 2008 17:16:14 EDT Re: Slow Speeds in NYC http://www.dslreports.com/forum/remark,21155728 storm64007 : I am on Long Island but all day/night yesterday i had constant disconnects/sync issues and weird speeds. Today it finally has become stable here.
Maybe they are doing something in the New York area??]]> http://www.dslreports.com/forum/remark,21155728 Tue, 23 Sep 2008 14:50:16 EDT Slow Speeds in NYC http://www.dslreports.com/forum/remark,21154108 anon : Anyone have issues right now? ]]> http://www.dslreports.com/forum/remark,21154108 Tue, 23 Sep 2008 09:20:28 EDT