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Forums » US Cable Support » Road Runner » [TWC] NYC - Slow Speeds, Part 2
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WHy signal gets bad at night »
« What the heck is going on in SoCal - Part 3  
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former tech

@rr.com		reply to dreamer
Re: [TWC] NYC - Slow Speeds, Part 2

problem still exists.
called level 3 again tonight after emailing all my tracerts yesterday.
tech said this was submitted to "G-NOC"yesterday. 24-48 hours Ill get a call.
to forum · permalink · 2008-09-23 22:38:18 · Reply to this


Liet

join:2001-03-27
Elmhurst, NY

 A supervisor of Tier 3 tech support responded to one of my emails to let me know that since this is clearly a problem with TWC's network, the problem has been escalated to their Network group.

Whether or not they get someone over to that Newark node to install some new servers is the real question...

I'm sick of 600+ pings every night at primetime.
to forum · permalink · · 2008-09-24 00:19:36 · Reply to this
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Forums » US Cable Support » Road RunnerWHy signal gets bad at night »
« What the heck is going on in SoCal - Part 3  

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