http://www.dslreports.com/forum/r21160922 en Wed, 11 Nov 2009 02:05:53 EDT Wed, 11 Nov 2009 02:05:53 EDT http://www.dslreports.com/forum/remark,21162856 anon : Speed Test #58051571 by dslreports.com
Run: 2008-09-24 17:51:36 EST
Download: 15185 (Kbps)
Upload: 1832 (Kbps)
In kilobytes per second: 1853.6 down 223.7 up
Tested by server: 14 java
User: 2 @ dslreports.com
User's DNS: wideopenwest.com
Compared to the average of 221 tests from wideopenwest.com:
* download is 120% better, upload is 106% better

Working great in warren mi with wow supplied modem (Webstar 2100 R2)]]> http://www.dslreports.com/forum/remark,21162856 Wed, 24 Sep 2008 17:54:41 EDT http://www.dslreports.com/forum/remark,21161395 elzar760 : Well two entirely different 2100's had exactly the same symtoms. That would make me think maybe its the line, but the old modem gets much much faster speeds than either of the two modems, and my power levels are all well within spec, good signal to noise ratio. It's gotta be the way they are putting the config on the modem or something in the way they have my account configured on their end. ]]> http://www.dslreports.com/forum/remark,21161395 Wed, 24 Sep 2008 13:42:39 EDT http://www.dslreports.com/forum/remark,21161344 Goober : The old modem sounds like it's doing a good job. But, you should be getting faster than 13 down though. It may not be a modem issue though. Unfortunately, until the modem issue is squared away, you won't know for certain what the problem is.]]> http://www.dslreports.com/forum/remark,21161344 Wed, 24 Sep 2008 13:36:31 EDT http://www.dslreports.com/forum/remark,21161312 elzar760 : Indeed it seems that way. Yeah I know Im not expecting the full 2mbps. But this had the actual bit rate maxed at 1,117,xxx in the modem itself. and I could not be that 1mbps speed on any speed test. The real confusion was that the max down speed was capped at 16,xxx,xxx and still only got 2-3 mbps on every speed test. Bam back to the old modem that shouldn't have worked, and I get 13mbps down and 1.7 up. Just dont get it lol. I just wnat to keep the old one at this point. ]]> http://www.dslreports.com/forum/remark,21161312 Wed, 24 Sep 2008 13:32:32 EDT http://www.dslreports.com/forum/remark,21161076 Goober : It seems to me they have no explanation and are throwing everything against the wall to see what sticks. There's no reason that the 2100 should not have worked.

Also, on the 15/2 I only get 15/1.75 at the most.]]> http://www.dslreports.com/forum/remark,21161076 Wed, 24 Sep 2008 12:59:21 EDT http://www.dslreports.com/forum/remark,21160922 elzar760 : Okay so, I have the 15 down 2 up plan. The top plan. They said my old Webstar 1.0 wouldn't hack it with the speeds so they mailed me a new one. Webstar 2100 R2 I believe. I put it online and called them up. They did their thing, and strangely on the page where it tells you if they have set a limit on speed, and it shows 16,xxx,xxx down and 1,xxx,xxx up. So basically this says I should be getting 16 down 1 up, which is not my plan, but I show I have the right config file from them so I call them back up. After over an hour and trying multiple things, including running every form of speed test I could find, we were no where. Every speed test showed me in reality getting around 3 meg down 1 meg up. Chalk itup to modem. I put my old modem back online, and get 13-14 down and 1.6 meg up. Not bad for a modem that shouldn't work with the new plans well at all. So they ship me a new modem. I get it, plug it in. Call them up. Exact same results. Now they are telling me the 2100 webstar wont hack it with the top tier either, and they need to give me I guess the modem they give out to phone customers. Anyone seen anything like this?]]> http://www.dslreports.com/forum/remark,21160922 Wed, 24 Sep 2008 12:35:44 EDT