linestats
@teksavvy.com
| reply to KRC chandi
Re: Very broad, need answers to help me decide to go with teksav
You need to check your line stats. You said that bell told you your line is not good for a fastpath profile, they could be right. If your line isn't good enough for a 5m fastpath profile, switching to Teksavvy isn't going to make any difference. Maybe its time to look at cable. |
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KRC chandi
join:2008-03-18
Scarborough, ON
| Thanks for the fast response guys. As for the line stats; I can't with this modem at least so far. I tried to use the DMT tool and it wouldn't work (yes I got the correct version for the SS4200 and wired the modem straight to the computer). It said that it didn't recognize the modem. I even asked Bell if they could e-mail me my line stats and that option didn't fly as well.
I am still hoping that a teksavvy tech can reply to this post, or should I also post this in the direct forum?
Anyone have answers to the online gaming ports question I had in my original post? |
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TSI Martin
Bilingual Tech Support
Premium
join:2006-02-23
Chatham, ON
 ·Broadvox Direct
 ·Bell Sympatico
| Hello KRC chandi,
Teksavvy basically provides the same service that Bell does, but only for the last mile, afterwards we fall on our own network.
If you want to place an order we can place it on the 3rd of October so as to try to minimize the "down" time. We suggest providing the cancellation # but it isn't necessary.
As far as we & the community know, P2P are the only applications throttled although some have mentioned that other applications have been throttled like VPN, FTP & anything that might use a secured connection. I have yet to hear that Console games have been throttled other then ports not being opened properly. If you have done your port forwarding properly on your router then all should be working. If you need help for that I suggest you visit : »portforward.com/
For your line stats, DMT will not work on a SpeedStream modem if you don't use DMT v9.01 : found here : »dmt.mhilfe.de/ Make sure you are connected directly in the modem & not through your router. If all else fails & you want your line stats, I would suggest asking the likes of "Bell Sylvain" in the Direct Forum of Bell to get a screen shot of your current line stats.
If you are with Teksavvy we can do the same as well as to give you a screen shot of your stats. I would strongly suggest you post in the Direct Forum
Bottom line if you have read the reviews, got feedback from other customers & need more help from us, just let us know, we are a post a way, call away, email away.
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TSI Martin - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum ) |
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KRC chandi
join:2008-03-18
Scarborough, ON
| Hello Martin
I have the cancellation # and the date. That's not a problem.
As far as port forwarding goes I don't think it's the problem as I stated earlier that I did the speed test and have played online using both, modem-->console and modem-->router-->console.
I am using DMT v9.01 and while I try to get the line stats I have the modem connected to the PC. But it just didn't work. Am I doing something wrong, should I leave the modem in bridge status or go for the router status?
Thanks for your reply. |
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TSI Martin
Bilingual Tech Support
Premium
join:2006-02-23
Chatham, ON | Your best bet at this time would be to post in the Bell Direct Forum to get you line stats. |
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hmmmmmmmmmm
@videotron.net | Doesn't the 4200 have to be unlocked for DMT to work? |
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KRC chandi
join:2008-03-18
Scarborough, ON | yes I believe you are right hmmmmmm |
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drjp81
join:2006-01-09
canada | If it works out for you, unlocking the 4200, I would appreciate a heads up. I've been trying to accomplish this for some time without any real success.
Cheers.
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Cheers! |
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