hrobinsPremium
join:2000-10-15
Regina, SK
1 edit | reply to Archivis
Re: They have people left to let go? Archivis, I was lucky to get out of Earthlink on my own terms(I walked out before my shift started one sunday morning and never came back). I agree with you that the place is sinking like a titanic, but I think it was on its way down when Earthlink took over Mindspring.
As to the topic, I am shocked to hear that Earthlink still had employees working for them. Last I heard, they just about outsourced everything, from their NOC, sales, you named it they outsourced anything and everything they could all in the effort to try to "save money". In the end, it cost them customers and a whole lot more then what they expected. I remember when we had a floor meeting and they announced they were going to start outsourcing dial up tech support, a lot of us techs told the VP at the time that it was a bad idea and told him horror stories about the outsourced techs. All we got told was to shut up and not talk about it.
*This opinions expressed here are my own views and are protected under the right of free speech. |
| First of all, wanting to improve you're dial up service as a result of failed broadband tactics...is certainly a step in the wrong direction (AOL/Time Warner). Where they messed up as an ISP, they didn't strike any deals with major telecom or cable providers that provide broadband.. now they're stuck with their dial up and have no money to advance other technologies. |
