  dslx_gm Premium,VIP join:2002-12-26 Winnetka, CA
| reply to gresuz Re: Dryloop problems
gresuz -
Dry loop orders do take longer that standard DSL orders to complete. Unfortunately the process on the Verizon side isn't as refined as their standard DSL orders. My understanding from Verizon is that since they have to assign a fake number in their system and come out to the location it extends the time frame. Typically orders for dry line complete within 10-15 business days. If it has not completed please send over your info to Zak or I and we can follow up with the orders team to see if there is an update.
On a side note, you do not get billed for your initial payment until we have an activation date for you. You should not have been billed if we do not have an activation date for you.
Thanks -- George General Manager DSL Extreme Will work for reviews.  |