 CoxTOC1
join:2007-05-15
Newport News, VA
kudos:9 | reply to funchords
Re: [ALL] P2P Uploading and Downloading on Cox HSI Yes, but it applies to all abuse not just copyright. Those strikes also fall off over time (And it varies by abuse type as well), if you have a cox.net e-mail address we'll e-mail you a whole bunch of warnings before we start suspending/"striking" you. We rely don't want to turn your services off (It's a pain for everyone involved) and we sure don't want to terminate your service (Hence the very lengthly call to Atlanta and the acknowledgment of further complaints resulting in termination).
My suggestion would be to make sure you have a cox.net e-mail set up (If you don't simply call into your local call center's tech support and they can get it set up for you.) and then log into the webmail system and set up a forwarder to forward any e-mail's from abuse@cox.net to wherever you would like (If you run into any problems setting up a forwarder you local tech support should be able to assist you with that as well). It's much more pleasant to get a e-mail warning than to have your services interrupted!
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