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Forums » US Telco Support » Verizon » Verizon FIOS TV » Extreme HD and Essentials
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[VOD] Need more VOD HD Movie content »
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kes601

join:2007-04-14
Virginia Beach, VA


edit:
September 27th, @03:19PM

Extreme HD and Essentials

I've been told these new packages will go live Oct. 4 in all packages markets (not the channels, the new prices). I'm trying to find out what happens to current customers -- if we get moved to essentials automatically or what.

Edit: Oops, typo -- I meant all markets and not all packages, hopefully it makes sense now.


joe01880

join:2007-10-26
Wakefield, MA
·Verizon FIOS

said by kes601 See Profile :

I've been told these new packages will go live Oct. 4 in all packages (not the channels, the new prices). I'm trying to find out what happens to current customers -- if we get moved to essentials automatically or what.
I just looked on the Verizon website and saw no mention of what your talking about. You have been told what exactly and by whom?

kes601

join:2007-04-14
Virginia Beach, VA


edit:
September 27th, @03:20PM

said by joe01880 See Profile :

said by kes601 See Profile :

I've been told these new packages will go live Oct. 4 in all packages markets (not the channels, the new prices). I'm trying to find out what happens to current customers -- if we get moved to essentials automatically or what.
I just looked on the Verizon website and saw no mention of what your talking about. You have been told what exactly and by whom?
Local sales agent and was told exactly what I posted above.


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
·Verizon FIOS
·Comcast


edit:
September 27th, @03:15PM

reply to joe01880
I've been reporting on the availability of the Essentials and Extreme HD packages in OR for over a week ago.

P.S. Actually first noticed on 2 Sept:
»Re: RFD No Longer Available in OR?


matcarl

join:2007-03-09
Franklin Square, NY


edit:
September 27th, @03:28PM

reply to kes601
I'd like to see what it does to current customers too. It's very confusing. In the new areas of Seattle & Buffalo, new subs have been complaining they get no HD's except their locals without the Extreme pacakge which is $57.99. In the NYC area, where they are treating customers well (102 HD's), we are automatically getting Extreme with no price increase.

kes601

join:2007-04-14
Virginia Beach, VA
Hmm...local HD's only w/o Extreme is what this guy said as well. I've asked him if he can clarify what will happen to current customers, I'll let you know if I hear back.


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
·Verizon FIOS
·Comcast


edit:
September 27th, @03:34PM

reply to kes601
For me, the TV Packages via MyVerizon are now showing the proper lineups in the popup window for each package... (this wasn't the case about a week ago). After a quick glance, the lineups appear to match what's been discussed to date re: differences between Essentials and Extreme HD packages.

But poor Verizon, they can't even market their own stuff very well -- the summary text between the Essentials and Extreme HD package are nearly identical. For now, if you don't scrutinized the actual channel lineup, you'd come to the conclusion that the Extreme HD is a scam And even then, you might still think so unless you want the sports package.

kes601

join:2007-04-14
Virginia Beach, VA
Where do you find the packages on MyVerizon? I'm logged into verizon.com/myaccount but don't see anything.


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
Click on "View TV plan details", then "Add/Change Channels & Plan". Your mileage may vary

kes601

join:2007-04-14
Virginia Beach, VA
Thanks! Still show the Premier and Local Digital here, no mention of Extreme and Essentials.


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
·Verizon FIOS
·Comcast

For the insatiably curious


matcarl

join:2007-03-09
Franklin Square, NY
It's not in all markets yet, that's why some can't see it.


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
·Verizon FIOS
·Comcast

said by matcarl See Profile :

It's not in all markets yet, that's why some can't see it.
Yes, I know that, per kes601's post above re: Oct 4


matcarl

join:2007-03-09
Franklin Square, NY

said by darcilicious See Profile :

said by matcarl See Profile :

It's not in all markets yet, that's why some can't see it.
Yes, I know that, per kes601's post above re: Oct 4
I was letting kes know that's why he couldn't see it.

kes601

join:2007-04-14
Virginia Beach, VA

said by matcarl See Profile :

said by darcilicious See Profile :

said by matcarl See Profile :

It's not in all markets yet, that's why some can't see it.
Yes, I know that, per kes601's post above re: Oct 4
I was letting kes know that's why he couldn't see it.
I figured that was the case as to why I couldn't see it, we'll see what happens in a week or so.


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
·Verizon FIOS
·Comcast

reply to matcarl
said by matcarl See Profile :

said by darcilicious See Profile :

said by matcarl See Profile :

It's not in all markets yet, that's why some can't see it.
Yes, I know that, per kes601's post above re: Oct 4
I was letting kes know that's why he couldn't see it.
Weird, must be a bug in the forums -- I could have sworn your post said it was responding to mine? Or you can blame it on my aging eyes


matcarl

join:2007-03-09
Franklin Square, NY
I replied to the wrong post, sorry. I meant it for Kes, sorry.


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
·Verizon FIOS
·Comcast

Oh no worries, I was sure it was me who misread

(Are we having fun yet? )

kes601

join:2007-04-14
Virginia Beach, VA


edit:
September 28th, @01:24PM

reply to kes601
Ok, according to the sales person some of the new stations will be made available to current customers on the Premier Package. Sounds like what is going on in other areas -- current customers will get almost everything, but probably withholding enough stations to get some of us to change to Extreme HD. New customers will only get HD locals w/o Extreme HD.

What I'll probably do is just to Extreme HD and change my 20/20 to 20/5 Internet to offset most of the cost.


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
·Verizon FIOS
·Comcast

said by kes601 See Profile :

What I'll probably do is just to Extreme HD and change my 20/20 to 20/5 Internet to offset most of the cost.
That sounds like an approach that I can talk my husband into... sigh, the 20/20 has been really nice for telecommuting.
-
Forums » US Telco Support » Verizon » Verizon FIOS TV[VOD] Need more VOD HD Movie content »
« Verizon burying my Fios wire... or not  
page: 1 · 2 · 3 · 4 ...34 · 35 · 36


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