KathiB
join:2008-09-28
Howard City, MI
| UPLOAD Speed
I recently had Wildblue satellite installed and have not had a page load in less than 25 to 58 seconds. On numerous calls to them, much testing and having a service call I was told I have an upload speed of 243 kpbs. Funny thing was the service guy used speakeasy, which was accurately measuring download speed to the expected kbps, but upload speed was only 46 to 67 on numerous tests and he told whoever was on the other end of the phone I shouldn't be charged for this quality of service.
I can see why they like their toast testing system when it HAS to be inaccurate or my pages would load in the promised time, if the readings were what THEY THINK!!! |
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wgm
Premium
join:2007-09-22
Washougal, WA
| Try »www.testmy.net/speedtest/upload_···test.php
Either one of these from link above, larger the better.
Medium (1MB) - 1013 kB
Large (1.5MB) - 1496 kB
Larger (2.9MB) - 2992 kB
What package (value, select, pro) do you have?
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Got SKY: select pak, beam 101, Seattle gateway, linksys WRT54G router, 2 PC's running XP Pro. |
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Spice300
Premium
join:2006-01-10
| reply to KathiB
What is your page load speed for CNN? Here are my results:
Time to load cnn.com: 34.6 s (566.1 kB down, 144.9 kB up)
Time for page to appear: 23 s
10 out of 139 page elements blocked:
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Value Pack, beam 31, Riverside gateway |
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KathiB
join:2008-09-28
Howard City, MI | reply to wgm
I have the select package. The test you said to do says download is 331 and upload is 136, but tonight for the first time they seem to be loading a little speedier - about a 25 sec load |
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Spice300
Premium
join:2006-01-10
| reply to KathiB
Please copy and paste the results of the speed test so we can see exactly what test you performed. Since you have the select pack, I suggesting you test with the 3072 kB file for download and the 1013 kB file for upload.
Here are my results:
Using Cheyenne proxy for Anik-F2:
:::.. Download Stats ..:::
Download Connection is:: 585 Kbps about 0.6 Mbps (tested with 1013 kB)
Download Speed is:: 71 kB/s
Tested From:: »testmy.net/ (Main)
Test Time:: 2008/09/29 - 10:47am MDT
Bottom Line:: 10X faster than 56K 1MB Download in 14.42 sec
Tested from a 1013 kB file and took 14.19 seconds to complete
Download Diagnosis:: May need help : running at only 81.7 % of your hosts average (230.39)
D-Validation Link:: »testmy.net/stats/id-3N086ALGR
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2 [!]
:::.. Upload Stats ..:::
Upload Connection is:: 121 Kbps about 0.1 Mbps (tested with 579 kB)
Upload Speed is:: 15 kB/s
Tested From:: »testmy.net/ (Main)
Test Time:: 2008/09/29 - 10:49am MDT
Bottom Line:: 2X faster than 56K 1MB Upload in 68.27 sec
Tested from a 579 kB file and took 39.166 seconds to complete
Upload Diagnosis:: Looks Great : 6.14 % faster than the average for host (230.36)
U-Validation Link:: »testmy.net/stats/id-NKOTWAM9H
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Value Pack, beam 31, Riverside gateway |
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Spice300
Premium
join:2006-01-10
| reply to KathiB
KathiB, for clarity let's keep your problem in this thread rather than spreading it out among three threads.
said by KathiB  :Spice is there a different ping for different areas?? What is a gateway?? I'm new to very slow satellite internet. Before dealing with ping, please copy and paste the results from Test My Network so we can make sure your slow speed is not caused by the test. Most speed test sites do not give accurate results because they are not designed to deal with the high latency (the time required for the signal to go up to the satellite and back down) of satellite Internet. Measuring and posting your page load time for CNN will give me a clue about whether your browser's setting need to be adjusted.
Yes, there is a different device to ping for each gateway, although the ping will still work if you ping a proxy in another gateway.
When a signal is sent from your satellite dish to the satellite, the satellite sends the signal down to the gateway assigned to your spot beam. A gateway is a building where the signal connects to the Internet land lines. Wildblue has 7 of them and they are identified by the city in which they are located. Wildblue uses two satellites, located in the same orbital slot, called Anik-F2 and Wildblue-1 (or WB-1). Because you are a new customer and are located near Howard City, MI, you are probably using WB-1, beam 115 and the Laredo gateway. If so, you are near the edge of the spot beam, but not in a beam overlap area, where service is sometimes bad. If you are using Anik-F2, then you are using spot beam 27, the Winnipeg gateway and would be near the middle of the spot beam where service is best. Here is a spot beam map for WB-1. |
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KathiB
join:2008-09-28
Howard City, MI
| :::.. Download Stats ..:::
Download Connection is:: 733 Kbps about 0.7 Mbps (tested with 3064 kB)
Download Speed is:: 89 kB/s
Tested From:: »testmy.net/ (Main)
Test Time:: 2008/09/30 - 12:59am
Bottom Line:: 13X faster than 56K 1MB Download in 11.51 sec
Tested from a 3064 kB file and took 34.221 seconds to complete
Download Diagnosis:: Looks Great : 10.73 % faster than the average for host (112.59)
D-Validation Link:: »testmy.net/stats/id-3JR5OEFSK
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1 [!]
:::.. Upload Stats ..:::
Upload Connection is:: 184 Kbps about 0.2 Mbps (tested with 1013 kB)
Upload Speed is:: 22 kB/s
Tested From:: »testmy.net/ (Main)
Test Time:: 2008/09/30 - 1:05am
Bottom Line:: 3X faster than 56K 1MB Upload in 46.55 sec
Tested from a 1013 kB file and took 45.168 seconds to complete
Upload Diagnosis:: 90% + Okay : running at 91.09 % of your hosts average (112.59)
U-Validation Link:: »testmy.net/stats/id-TGYJVE7U8
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.1) Gecko/2008070208 Firefox/3.0.1 [!] |
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KathiB
join:2008-09-28
Howard City, MI | Spice - keep in mind I ran the test at 3A.M. when it runs a little faster than during peak hours. I will run again tomorrow during peak hours when it usually takes me up to 50 seconds or so just to load a page. |
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Spice300
Premium
join:2006-01-10
| reply to KathiB
Your upload speed is typical for Wildblue. If your speeds slow down during prime time, about 5 pm to 10 pm on weekdays, there is not much you can do about prime time slowdown. It is caused by many customers using the Internet at the same time. Beam 115 is a popular spot beam.
If your speeds slow down at other times of the day, such as it is normal during the night but slow during the day, the problem could be an alignment problem correlated with temperature.
Your download speed is a bit slow. Since December 2007, using the proxy has made download speeds slow for some users. It is why I use the Cheyenne proxy rather than the one in my gateway, Riverside gateway. Ensure that you are not using the proxy in your gateway. In Firefox starting at the pull down window in the upper left side of the screen:
left click "Tools"
Left click "Options"
left click "Advanced"
left click the "Network" tab
left click "Settings..."
Selecting the radio button for "Direct connection to the Internet" makes you not use the proxy.
Selecting the radio button for "Auto-detect proxy settings for this network" makes you use the proxy.
After disabling the use of the proxy, run a download speed test at Test My Network to see if you have any improvement. This suggesting does not affect upload speeds.
Please post speeds tests taken at different times of the day. |
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