pbisucks
dslextreme, roadrunner
join:2001-04-30
North Hollywood, CA
1 edit | reply to gresuz
Re: Dryloop problems
Don't feel bad dude, My friend is a DSLX Verizon area customer and decided to go with Magic Jack for phone service and had his Verizon phone line disconnected not knowing that it would kill his DSL service. The DSL worked for over a month after he had the phone service disconnected so he thought all was well until all of a sudden one day, no DSL. He called DSLX and was told that he had to create a new DSLX account because Verizon cancelled his account. He was instructed to send his modem back within a week or be charged an additional $99. plus pay a fee to DSLX for cancelling his DSL that he did not cancel or even know was cancelled until he called DSLX to see why his service was not working. At least they told him that he would have DSL in 3-6 weeks which sucks, but at least is an honest time frame. Verizon would have given him DSL in a week with a dry loop, yet they would make DSLX customers wait over a month. That's a monopoly if I ever saw one. Yet DSLX lets Verizon, AT&T etc. push them around like that all the time. |
