masarusan
@equipespectra.ca
| CIA and 3WEB are shit
Don't get anything from CIA, they gave me a "Free month" which they made me pay for. I had to call them for 2 months back and forth at least 20 times and after the 2 months they finally gave me the answer why I can't be refunded:
Once your order has been activated, you may cancel the Service(s) as of the end of any pre-paid period, where applicable, on at least two weeks notice prior to the end of that pre-paid period or thereafter at the end of any monthly billing period on notice delivered on or before the 15th day of the month for cancellation effective the end of that monthly billing period.
Bastards I hate them and I hope they go out of business because of shitpoor service. |
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Scoop
join:2006-08-05
Ottawa, ON | Time to move on. |
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elwoodblues
Elwood Blues
join:2006-08-30
Toronto, ON | reply to masarusan
Yup tech support and customer service do suck... but it's 20 bucks cheaper then Rogers and works. |
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Stewy
Premium
join:2007-12-12
Kitchener, ON | isn't CIA and 3Web the same company ?
BTW how much bandwidth do you get with them ? |
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elwoodblues
Elwood Blues
join:2006-08-30
Toronto, ON | CIA is the "parent" company
Unlimited 7mb connection |
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Stewy
Premium
join:2007-12-12
Kitchener, ON
| said by elwoodblues  :CIA is the "parent" company Unlimited 7mb connection So does that mean your on the CIA Home Phone Premium ?
How do you find the phone service is it ok. Heck I'm paying $39 with tax to Vonage now. I'm thinking of switching to CIA home phone at least it comes with 7Mpbs cable. |
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Bellus_1
@cia.com
| I think it's great. My transit sucks more than Rogers, but it is unthrottled! Upload is terrible compared to DSL with good 6/800sync... I get 40KBs max.
The home phone works well BUT you should invest the time to setup a hub/switch between the cable modem and your ATA AND Router because the ATA doesn't work well behind a router and the ATA stalls when you use it as a NAT or pass-through device. I use a linux box with 3 NIC's to bridge the connections with rate limiting and QoS so the VoIP box gets a good dedicated amount of bandwidth for calls. |
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elwoodblues
Elwood Blues
join:2006-08-30
Toronto, ON
| reply to Stewy
said by Stewy :said by elwoodblues :CIA is the "parent" company Unlimited 7mb connection So does that mean your on the CIA Home Phone Premium ? How do you find the phone service is it ok. Heck I'm paying $39 with tax to Vonage now. I'm thinking of switching to CIA home phone at least it comes with 7Mpbs cable. No I live on a cell phone, no land line or anything else. |
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Stewy
Premium
join:2007-12-12
Kitchener, ON | reply to masarusan
it's only available by cable in about a dozen cities and doesn't included the K/W area.
oh well so much for that. 
--
It's all... part of the plan. |
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Kendrew
@uottawa.ca | I called yesterday and the rep told me its no longer unlimited. 60 gbs cap like Rogers, but I haven't been able to find anything about this online. |
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elwoodblues
Elwood Blues
join:2006-08-30
Toronto, ON
| They lie..
I have not been under 200gb since January. Perhaps NEW customers are capped, but I've gotten no notice that they are implementing caps of any kind.
I really believe that many IS{'s are waiting for the end result with Bell before screwing everyone over royally. |
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Stewy
Premium
join:2007-12-12
Kitchener, ON | elwoodblues are you on cable or dsl ? |
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elwoodblues
Elwood Blues
join:2006-08-30
Toronto, ON | Cable |
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Stewy
Premium
join:2007-12-12
Kitchener, ON
| said by elwoodblues :Cable interesting, I checked and they only have 1Mpbs and 10Mbps for cable and (upto) 7Mpbs on DSL oh well... |
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