| reply to mr242
Re: [AB] Slow upload lately.... Also I forgot to mention that my internet cable modem is one of the old Motorola CyberSURFR Wave modems.
Is it pointless to get one of the newer modems for my internet? |
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| yes, get it changed out... shaw will do it for free |
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mr242
join:2008-09-30
canada | cableguy84 - Can I just go to a Shaw retail place to exchange it? It's a purchased modem.
Do I have to call them first? Or just when I want to get the modem activated? |
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| I am not 100% sure on that. They should, it would be best to call your local Shaw building |
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mr242
join:2008-09-30
canada | Thanks for your help. Shaw finally emailed me back and said there is packet loss (not a big surprise to me). So they have scheduled a tech for Thursday to replace my modem and "check some cables".
So I will update this thread after they've been here. |
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mr242
join:2008-09-30
canada | Received my new modem. Signal quality is now excellent. Speed tests are maxed out. Consistent download and upload speeds as well.
Just wanted to let everyone know. |
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