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TimeWarner in New York City »
« Visit the comcast room  
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majortom1029

join:2006-10-19
Lindenhurst, NY
hmm

How can you put a general statement like that and only include two cable companies scores?

What about time warner , what about cablevision?


Dogfather
Premium
join:2007-12-26
Laguna Hills, CA
The link is in the item »Comcast Customer Satisfaction At All Time Low


battleop

join:2005-09-28
00000
reply to majortom1029
BBR thrives on negative press. Look at the number of comments a negative story against an ISP will generate vs. a positive story.


Dogfather
Premium
join:2007-12-26
Laguna Hills, CA
·Cox HSI
·Verizon FIOS
·Cox VOIP
·ViaTalk
·RoadRunner Cable
·MegaPath
·Verizon west (ex G..
·Time Warner VOIP


1 edit
Shocker, ALL media thrives on negative press. Feel nice "Comcast managed not to have one of their techs not blow up a house or murder someone today" stories are a bit boring.

Meanwhile when Comcast does something substantial and good for consumers, it would get covered. Unfortunately, we have yet to see Comcast do such a thing.


battleop

join:2005-09-28
00000

I don't want to read about a company that is doing what they are supposed to either.

"Meanwhile when Comcast does something substantial and good for consumers, it would get covered."

Getting 81% of your customers backup after storm damage seems to be a good thing, but it will not generate the number of posts a negative story will.


Dogfather
Premium
join:2007-12-26
Laguna Hills, CA
·Cox HSI
·Verizon FIOS
·Cox VOIP
·ViaTalk
·RoadRunner Cable
·MegaPath
·Verizon west (ex G..
·Time Warner VOIP

It doesn't generate the posts because that is what the company is supposed to do. It's just like AT&T restoring 100% of wireless service on Galveston Is. What, do they want a cookie? Comcast still having 20% of your customers still down and plans to not restore service at all for some customers is not activity worthy of special consideration.
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Forums » Cable Continues Low Customer Satisfaction TraditionTimeWarner in New York City »
« Visit the comcast room  


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