| hmm How can you put a general statement like that and only include two cable companies scores?
What about time warner , what about cablevision? |
|
 DogfatherPremium
join:2007-12-26
Laguna Hills, CA | The link is in the item »Comcast Customer Satisfaction At All Time Low |
|
| reply to majortom1029
BBR thrives on negative press. Look at the number of comments a negative story against an ISP will generate vs. a positive story. |
|
DogfatherPremium
join:2007-12-26
Laguna Hills, CA
1 edit | Shocker, ALL media thrives on negative press. Feel nice "Comcast managed not to have one of their techs not blow up a house or murder someone today" stories are a bit boring.
Meanwhile when Comcast does something substantial and good for consumers, it would get covered. Unfortunately, we have yet to see Comcast do such a thing. |
|
| I don't want to read about a company that is doing what they are supposed to either.
"Meanwhile when Comcast does something substantial and good for consumers, it would get covered."
Getting 81% of your customers backup after storm damage seems to be a good thing, but it will not generate the number of posts a negative story will. |
|
DogfatherPremium
join:2007-12-26
Laguna Hills, CA | It doesn't generate the posts because that is what the company is supposed to do. It's just like AT&T restoring 100% of wireless service on Galveston Is. What, do they want a cookie? Comcast still having 20% of your customers still down and plans to not restore service at all for some customers is not activity worthy of special consideration. |
|
