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Links: ·VZ FiOS TV FAQ ·Submit a FAQ ·Is it 1080p? ·Frontier
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JeepMatt
C'mon the U
Premium
join:2001-12-28
Wilmington, DE
kudos:2
Reviews:
·Verizon FiOS

reply to msmma

Re: Random breakup on HD channels

When this happens, power off the STB and hit the "Ok / Select" button twice.

This will bring up the diagnostics menu.

Choose #4 Inband Status - and it will show you the SNR and any errors that particular station is seeing.

If you're seeing pixellation, you should see some errors show up on the counter. If you don't see any errors, then the issue can (and has happened to me previously) be happening at either the VSO or VHO level.
--
"ONE team - ONE city - ONE dream!!"

msmma

join:2007-10-06
Buffalo, NY

"If you don't see any errors, then the issue can (and has happened to me previously) be happening at either the VSO or VHO level."

Sorry..what's VSO and VHO?



JeepMatt
C'mon the U
Premium
join:2001-12-28
Wilmington, DE
kudos:2
Reviews:
·Verizon FiOS

Sorry-

VSO is your local Central Office. This building feeds your neighborhood.

VHO is the regional hub - most likely for you in Buffalo.

What I meant to say is if the issue is at either of these places, it would be out of your hands.
--
"ONE team - ONE city - ONE dream!!"


msmma

join:2007-10-06
Buffalo, NY

Ok, cool.

Thanks for the tip on how to check for errors. I'll definitely use this next time I see the pixelation.


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