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Why sit on hold for 8 hours? »
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en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

reply to CUBS_FAN
Re: Old school

Possibly. I know when I've had to call a few customer (dis)service numbers (Airlines, TWC tech support, AT&T tech support, etc.), I use speakerphone, and let it play muzak until either.

a) Call drops (at least 25% of the time)
b) I get through

Many service items needed can not be handled online.
--
Canada = Hollywood North


Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
clubs:
·RoadRunner Cable
·Time Warner Cable
·Time Warner VOIP


1 edit
said by en102 See Profile :

Possibly. I know when I've had to call a few customer (dis)service numbers (Airlines, TWC tech support, AT&T tech support, etc.), I use speakerphone, and let it play muzak until either.

a) Call drops (at least 25% of the time)
b) I get through

Many service items needed can not be handled online.
i found a number for Time Warner Cable that will let you get to them in less then 1 min

bypassing the queue

hottboiinnc
ME

join:2003-10-15
Cleveland, OH
me too. It's called 611
-
Forums » RCN User Spends 8 Hours In Phone Queue PurgatoryWhy sit on hold for 8 hours? »
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