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Forums » RCN User Spends 8 Hours In Phone Queue Purgatory » Old school
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Why sit on hold for 8 hours? »
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Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
clubs:
·RoadRunner Cable
·Time Warner Cable
·Time Warner VOIP

1 edit		reply to en102
Re: Old school

said by en102 See Profile :

Possibly. I know when I've had to call a few customer (dis)service numbers (Airlines, TWC tech support, AT&T tech support, etc.), I use speakerphone, and let it play muzak until either.

a) Call drops (at least 25% of the time)
b) I get through

Many service items needed can not be handled online.
i found a number for Time Warner Cable that will let you get to them in less then 1 min

bypassing the queue
to forum · permalink · · 2008-09-30 13:53:17 · Reply to this

hottboiinnc
ME

join:2003-10-15
Cleveland, OH		 me too. It's called 611
to forum · permalink · · 2008-09-30 15:09:03 · Reply to this
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Forums » RCN User Spends 8 Hours In Phone Queue PurgatoryWhy sit on hold for 8 hours? »
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