I just had TW phone installed in Desert Cities TW (near Palm Springs CA) and they swapped my Motorola Surfboard modem for a new Arris TM502G modem.
Is there a way to access the Arris modem's status age to check signal levels like I could with the Motorola modem?
I tried going to »192.168.100.1/
like I did the with Motorola, but nothing happens. No logon page... no nothing.
I searched and found some Google hits showing »192.168.100.1/
as the status page for the Arris, but mine won't work.
Has TW blocked access to the status page? Any ideas?