They have sent me 4 cable boxes and I have had to call them 4 times for various issues. Now the DVR broke and they cannot fix it over the phone. I just had the service for 3 weeks. I do not have a telephone but they shove a phone connection and long distance down my throat with their bundle. Now this bs!
I am going to give Uverse a try - after the tech comes out and fixes my cable box.