Brynk
join:2002-05-06
Millbrook, IL
| Strong signal but no internet
My 595 card is in a Linksys 3G-ST router and connected to a yagi antenna
I get 80-100% signal (-74 - -76db)
I have only one servicing tower 2.7 miles away.
Several times a day I lose all internet connectivity, altho my signal stays strong.
I reset, reboot, try the connection manager in my laptop, but nothing works except time...anywhere from 5-40 minutes, before connectivity returns
Any ideas?
Thanks, Barry
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Brynk
Sierra Wireless 595-Yagi Antenna-Linksys WRT54G3G-ST Router |
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Max Signal
Premium
join:2008-03-07
Buffalo, NY | Sounds Like a tower issue. I would call Sprint and start a trouble ticket
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www.MaximumSignal.Net |
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Jack_in_VA
Premium
join:2007-11-26
Mathews, VA
| reply to Brynk
I've seen the same thing 3 or 4 times in the last 2 weeks. Everything looks normal but either can't access the internet or it runs at sub-speed and everything times out. Nothing I do on my end cures it but if I wait 10 to 20 minutes it corrects itself.
I really believe something is wrong with Sprints connections to the internet. With good signals and speed tests websites load slowly. Data transfer rate is like 7 Kb/sec yet speed test reports 800 to 1 meg. |
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caribconsult
Premium
join:2003-03-19
Mayaguez, PR
 ·Millenicom
·Sprint Mobile Broa..
 ·HughesNet Satellit..
| reply to Brynk
I also have been noticing rather erratic performance in the last two weeks or so. Sometimes my CDU will show solid red in the signal LED, meaning no signal. Unplugging the antenna or the USB cable will usually re-enable things. Also, I setup an experiment using a spare computer to host the CDU instead of the MBR router I normally use, and I could not get the connection to stay connected overnight. It got dumped and didn't reconnect, but I think that in order to do that you have to set the "GO when ready option" to 'on.' But whether it's in the computer or the router, I've been seeing more red on the sig LED than normal these last two weeks.
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Franklin CDU680/Assent MBR400 combo, CAY1912 panel antenna, Millenicom, 4 XPPro stations, Mozilla everywhere. |
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Fox McCloud
Ron Paul Enthusiast
join:2006-07-23
 ·Embarq
·Sprint Mobile Broa..
·Verizon BroadbandA..
|  *whew* I thought I was the only one.
The past 2 weeks have been absolute hell trying to connect; I'll be browsing along, and all of a sudden my light will go dead...then flash red, then come back solid green, but it won't complete authentication (I too am in an area were I have excellent signal coverage and strength). It's a little better when my card is in my laptop, but when it's in the router, it's truly horrendous.
I don't know what's going on, but it's truly a big head-ache.
couple this with the fact that ever since last year I haven't been able to get my regular 1280 kilobits down and 400-500 kilobits up (with a consistent 100-115 ms latency to Google), and I am not a very happy customer. I've tried and tried to tell Sprint there's something wrong with the tower. I have no idea what it is, but I'm fairly sure something is not quite right (even at 3-4AM, I still am stuck at 800 kilobits per second down, and 200-300 kilobits up...with 140-150 ms to Google). I realize there are several people in my area who have EVDO, but I doubt they're downloading and uploading 24/7.
Of late, I've been able to hit, at less busy times, 1 megabit...so who knows what's going on now; it's maddening at times.
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"True Patriotism is more closely linked with dissent than it is to conformity and a blind desire for safety and security...I accept the definition of patriotism as that effort to resist abusive state power." -Ron Paul |
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orlandvic
join:2001-03-13
Orland Park, IL
·Sprint Broadband D..
| reply to Brynk
My 595 air card is in the Linksys 3G-ST router as well. I am in Orland Park Illinois. To get the internet back, I tried pushing the button on the router to turn off the air card then back on. Some times that works, I also tried unplug the power cord to the router as well. But then Sprint could be the problem in the first place. |
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caribconsult
Premium
join:2003-03-19
Mayaguez, PR
·Millenicom
·Sprint Mobile Broa..
·HughesNet Satellit..
| reply to Brynk
Another thing I have noticed about my CDU/MBR combo: sometimes it fails to find a signal (red led on steady) and only by unplugging the power to the MBR router does it re-connect. It seems like the CDU goes into some sort of 'crashed' state that can only be released by a power-down reboot of it and the router.
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Franklin CDU680/Assent MBR400 combo, CAY1912 panel antenna, Millenicom, 4 XPPro stations, Mozilla everywhere. |
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mrcansell
join:2001-01-08
Leon, KS
·Millenicom
·HughesNet Satellit..
| reply to Brynk
Glad I'm not alone with intermittent connection issues.
Using a Sierra 597U with a Millennicom account, I too have noticed a strong - 80% - signal but no data is flowing. I have the 597U connected to a spare computer with the lan port connected to the "WAN" on a regular wireless router. If I remote desktop to the wireless host and open the ##DEBUG screen, I see the HDR Session State go from "state open" to "mngmt protocol setup" then briefly to "AT" something before going back to "state open". While it's showing "mgmnt protocol setup" I get no internet on any of the connected computers. However, if I open iTunes on one of the computers and go to a low bitrate (16kbps usually) radio station, I stay connected for hours at a time with no drop outs. |
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Yogibear722
@spcsdns.net
| reply to Brynk
Today 10/13/2008 it happened to me.. Al of sudden 4PM my signal drops from 100 to 20% Yahoo fails to load after 25 seconds. Luckily DSLreports loaded up. Signal says 20 % & 102dbM/ I didn't go over this month.. have Aircard 595U? about 2 years old. BTW how do you know when its time to replace the battery in one of these things? It is kinda warm when I take it out of the cradle. Where can you get the battery for this thing? Only at the Sprint store? I am 40 miles away from there.
Thanks. |
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Jim_in_VA
join:2004-07-11
Cobbs Creek, VA
·Sprint Mobile Broa..
·Millenicom
edit:
October 13th, @05:56PM
| You get the battery directly from Sierra Wireless here:
»www.sierrawireless.com/eStore/De···18&CID=6
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... need help? »evdo-tips.com/ |
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Paladium
Premium
join:2003-03-16
Albion, MI
| reply to Jack_in_VA
I am a new subscriber to Sprint, less then two weeks. I was hoping to have a better Internet experience then Hughes.net/DirecWay provides. Unfortunately from day one I have had constant connectivity issues as described here in this forum. I have a U727 EVDO, a CradelPoint CTR-350, and an external Omni antenna. I have all four bars when things are good. When they are acting up the signal strength (bars) bounce from 1-4 every few seconds.
I have had the service about two weeks now and monitoring it closely. It seems fairly consistant that from about noon until 8-8:30 PM (EST) I experience this horrible connectivty problem. Then automagically at around 8-8:30 PM it clears up and I have great performance.
So, after my second call in two weeks I was able to get a Sprint Tech Support guy to open a trouble ticket for the area. Now I wait and see if they call back or the service clears up during the 12-8 PM timeframe.
Just for interests sake, here's a snapshot of a ping to www.yahoo.com.
[Current time 7:47 PM]
ping -t www.yahoo.com
Pinging www.yahoo-ht3.akadns.net [69.147.76.15] with 32 bytes of data:
Reply from 69.147.76.15: bytes=32 time=3181ms TTL=42
Reply from 69.147.76.15: bytes=32 time=111ms TTL=42
Request timed out.
Reply from 69.147.76.15: bytes=32 time=135ms TTL=42
Reply from 69.147.76.15: bytes=32 time=716ms TTL=42
Reply from 69.147.76.15: bytes=32 time=397ms TTL=42
Request timed out.
Reply from 69.147.76.15: bytes=32 time=2803ms TTL=42
Request timed out.
Reply from 69.147.76.15: bytes=32 time=716ms TTL=42
Reply from 69.147.76.15: bytes=32 time=569ms TTL=42
Reply from 69.147.76.15: bytes=32 time=300ms TTL=42
Reply from 69.147.76.15: bytes=32 time=1491ms TTL=42
Reply from 69.147.76.15: bytes=32 time=470ms TTL=42
Reply from 69.147.76.15: bytes=32 time=365ms TTL=42
Reply from 69.147.76.15: bytes=32 time=175ms TTL=42
Request timed out.
Request timed out.
Reply from 69.147.76.15: bytes=32 time=129ms TTL=42
Reply from 69.147.76.15: bytes=32 time=132ms TTL=42
Request timed out.
[Starting at 8:06 PM]
ping -t www.yahoo.com
Pinging www.yahoo-ht3.akadns.net [69.147.76.15] with 32 bytes of data:
Reply from 209.131.36.158: bytes=32 time=377ms TTL=44
Reply from 209.131.36.158: bytes=32 time=346ms TTL=44
Reply from 209.131.36.158: bytes=32 time=345ms TTL=44
Reply from 209.131.36.158: bytes=32 time=344ms TTL=44
Reply from 209.131.36.158: bytes=32 time=363ms TTL=44
Reply from 209.131.36.158: bytes=32 time=342ms TTL=44
Reply from 209.131.36.158: bytes=32 time=342ms TTL=44
Reply from 209.131.36.158: bytes=32 time=341ms TTL=44
Reply from 209.131.36.158: bytes=32 time=340ms TTL=44
Reply from 209.131.36.158: bytes=32 time=339ms TTL=44
Reply from 209.131.36.158: bytes=32 time=358ms TTL=44
Reply from 209.131.36.158: bytes=32 time=357ms TTL=44
Reply from 209.131.36.158: bytes=32 time=376ms TTL=44
Reply from 209.131.36.158: bytes=32 time=515ms TTL=44
Reply from 209.131.36.158: bytes=32 time=354ms TTL=44
Reply from 209.131.36.158: bytes=32 time=353ms TTL=44
Reply from 209.131.36.158: bytes=32 time=374ms TTL=44
Reply from 209.131.36.158: bytes=32 time=557ms TTL=44
Reply from 209.131.36.158: bytes=32 time=352ms TTL=44
Reply from 209.131.36.158: bytes=32 time=350ms TTL=44
Reply from 209.131.36.158: bytes=32 time=370ms TTL=44
Reply from 209.131.36.158: bytes=32 time=349ms TTL=44
Reply from 209.131.36.158: bytes=32 time=349ms TTL=44
Reply from 209.131.36.158: bytes=32 time=349ms TTL=44
[POOF!! Its all better even though the round trip times are high]
Not sure if any of this is helpful to anyone, but there it is.
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Sprint Mobile EVDO | CradlePoint CTR-350 | Novatel U727 | Onmi External Antenna |
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Jim_in_VA
join:2004-07-11
Cobbs Creek, VA
·Sprint Mobile Broa..
·Millenicom
| If Sprint calls back and says everything is lovely, take a look at my site for some tweaks and tips to increase performance. Just a friendly suggestion.
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... need help? »evdo-tips.com/ |
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Smile__
join:2008-10-10
Maryland | reply to Brynk
Yeah.. Get XOHM when it launches in December... |
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Paladium
Premium
join:2003-03-16
Albion, MI
| reply to Jim_in_VA
They never called so I called them and asked for a manager. "Jeremy" was very professional and elevated the ticket to a larger group of engineers to look into. By 3 PM or so my connection was blazing fast, no delays, no lost packets, just perfect. It was exactly what I was expecting from the start.
If this were Direcway/Hughes.net I would still be waiting and my connection still crappy and slow.
+1 for Sprint!
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Sprint Mobile EVDO | CradlePoint CTR-350 | Novatel U727 | Omni External Antenna |
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