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Bill M
@verizon.net

Bill M

Anon

TV Picture Fades in at times

I have Verizon FIOS Service with a Motorola QIP2500-3 Set top box. On my one TV the picture fades in like it is going to shut off at times, usually when we change the channel or right after we turn the set and box on. Is there a fix to eliminate this condition. My other TVs do not do this.

Thanks,
Bill M
jaw2012
join:2008-08-01
King Of Prussia, PA

jaw2012

Member

To me that sounds like a bad box. just to be sure, you have tried power cycling it right?

matcarl
Premium Member
join:2007-03-09
Franklin Square, NY

matcarl

Premium Member

Maybe it's a bad TV, try putting another box on it to see if it does it.
KenAF
join:2006-01-23
Arlington, VA

1 edit

KenAF

Member

This sounds like a [defective] TV issue, rather than a STB issue.

As matt suggested above, I would try swapping one of the STBs. That would confirm whether the TV was the cause.