HHaynor
@techentrance.com
|  Major ViaTalk Outage
There has to be something goin on at ViaTalk all day ive been some huge # in line for tech support. Right now im like #30 in line, and if i put my # to get a call back it takes like 2 hours since i did it last week. I keep not havin phone and this is just lousy service. |
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dcurrey
join:2004-06-29 | If its a major outage we would see massive post here.
What seems to be the problem? Someone here might be able to help. |
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no_one
@QWEST.NET
| reply to HHaynor
Are you knowledgeable, like BYOD or have the password. Do you know just a little. What problems are you having and what is your setup on the ata or PAP2 supplied by viatalk.
How has your general internet connection been. Slamming it with say bittorent. LOL
Plus are you on the old servers or new servers or do you even know. To me I love the new servers.
Beyond that any info is good info, thanks |
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VTBrendan
Viatalk
Premium
join:2005-06-27
Clifton Park, NY
| said by no_one :
Are you knowledgeable, like BYOD or have the password. Do you know just a little. What problems are you having and what is your setup on the ata or PAP2 supplied by viatalk.
How has your general internet connection been. Slamming it with say bittorent. LOL
Plus are you on the old servers or new servers or do you even know. To me I love the new servers.
Beyond that any info is good info, thanks
There isn't any service outages going on currently, just increase support load due to the ongoing account migrations (which will thankfully be completed soon). What symptoms are you currently seeing?
-Brendan |
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dcurrey
join:2004-06-29 | That reminds me. When in the CP I noticed I am back on the East server. Provisioning is off so I am still on galvatron but why was I moved back or is east actually on the new network. |
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Tim618
join:2003-10-14
Garrettsville, OH | reply to HHaynor
Re: Major ViaTalk Outage
i have had one way audio for 3 days straight, i can't get through to support, i've rebooted everything, my adapter is setup correctly, what do i do? |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs: | Do you have one way audio if you hook the adapter straight to the modem? |
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jmelcher
join:2006-02-08
Evansville, IN | reply to HHaynor
WOW... the sky is falling because one person can't get through to support. |
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removed
I performed my own circumcision
Premium,VIP
join:2002-02-08
Houston, TX
clubs: | reply to HHaynor
said by HHaynor :
There has to be something goin on at ViaTalk ... Nope. My phones work just fine. |
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RogerD
join:2008-07-15
Sunnyvale, CA
| reply to HHaynor
Maybe a phase of the moon??? I tried calling at&t yesterday morning and once getting through their IVR trees, the recording said "due to unforeseen circumstances we are not able to connect your call. Please try later." So maybe a long delay at VT is not so bad?
If memory serves, we are at the anniversay of the SR great escape... hmmmm |
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CajunWon
join:2005-12-30
Cary, NC
 ·ViaTalk
| Nope, not anniversary, the SR 'great escape' was June'07.
Can tell when VT service is working great for the majority when we create trivia threads (me) and pour on the forum support when one user says his adapter is setup correctly but doesn't work, yet won't even reply to those offering assistance..
With the obviously false title, this thread will get a bunch of reads. |
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RogerD
join:2008-07-15
Sunnyvale, CA | reply to HHaynor
... and for many of us, took months to get VT service established. 
Ahhh, the memories. |
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