tamimh
join:2008-09-28
Montreal, QC
 ·Acanac Inc.
| reply to Quake110
Re: Some stuff acanac can't control
They're finally doing something about it, but...
They sent a technician from bell, and then I got a call from him stating that the lines are fixed and everything is fine. When I went back home I still didn't have internet and when it was back up the speeds were ridiculous: 900K down, 300K up. I told them about the problem and they said they're going to talk to bell to have them check my line AGAIN and raise my speed profile. This would be the third time this year that they're sending bell to check my lines. I really don't think it's bell's problem at this point. Everyone that's subscribed to bell around me have not had any outages. They should have sent a technician to my place to check the connection and check if the modem needs replacement. I also stated multiple times that if they just can't fix the problem then they should let me know so I can switch providers. This is very amateur. |
