portac
@sbcglobal.net
| Can't get Linksys router to work with Motorola 2210 modem
After 18 days of no cable/internet after Hurricane Ike, I am switching to DSL, but I can't seem to get my Motorola 2210 modem to communicate with my Linksys BEFSR41 version 3.1 router. I followed this procedure but still cannot get the router to connect to the PPPoE server:
»linksys.custhelp.com/cgi-bin/lin•••76500B03
I noticed a few things that were different than the procedure perhaps due to the fact that I have version 3.1. First of all, my router setup screen has user "user name", "password" and "service name" vs just "user name" and "password". Do I need to enter anything for "service name"?
Secondly, I noticed that, after entering the password and saving, a different number of characters show up for the password.
Finally, the router MAC that shows up when you click the status tab is 00-12-16-42-CA-5C versus 00121742CA5B on the bottom of the router.
Any thoughts?
Thanks |
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Richard Falco
@swbell.net | Did you try and set the Motorola to "Bridged Mode"? |
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d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV
| reply to portac
Don't bridge the modem unless you want to cut yourself off from simple access to DSL stats and diagnostics in the modem GUI. The only reason to bridge is if you are having problems with gaming or excessive P2P connections.
You don't need a service name for the AT&T DSL service.
Set your modem and router up like this for easy access to the modem GUI: »Ameritech - SBC FAQ »Modem GUI access with a router Also remember to set your router MTU to 1492 for the DSL PPPoE from the 1500 you used for cable. |
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RichmondTX
@swbell.net
| reply to portac
I had a the same problem when I converted from cable modem to DSL. What I did was to change the third octet of my LinkSys BEFSX41 router's IP address to something other than 1. LinkSys routers are normally set to 192.168.1.1. I changed mine to 192.168.19.250 and it works great. I believe that the problem is because the Motorola 2210 modem uses 192.168.1.0 as it's address instead of 192.168.0.1 like the Siemens SpeedStream 4100 DSL modem. |
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RichmondTX
@swbell.net | reply to portac
CORRECTION: The Motorola 2210 modem uses 192.168.1.254 as it's IP address. |
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Richard Falco
@swbell.net
| reply to portac
I might have worked with a different Motorola, but I had to set a friends to "bridged" mode. His Motorola (not sure of the model) was trying to act as a DHCP server and so was his router...I think they were both "fighting" to assign addresses to machines on his network...
RF |
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portac
@sbcglobal.net | reply to portac
Once I figured out how to put the modem in bridged mode, I had a connection right away.
Thanks! |
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StillLearn
Premium
join:2002-03-21
Streamwood, IL
 ·AT&T Midwest
| said by portac :
Once I figured out how to put the modem in bridged mode, I had a connection right away.
Thanks!
The problem with that method is that you can't access the modem's web interface, with all of the nice connection statistics.
The method RichmondTX suggested (change the router address to something other than the same 192.168.1.x area) would have let you have the modem do the PPPoE and be able to access the modem interface.
Rant: It seems deficient to me that a modem maker would choose the same address subnet spaces used my many modems. Cable modems normally use 192.168.100.1, and that avoids the problem from ever occurring; no home router has that as part of its default local subnet. Of all of the choices they could have made, why pick an address within of the two common local subnets used by home routers. |
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Richard Falco
@swbell.net | reply to portac
In bridged mode would the router assign the modem an address? I haven't seen this setup in person...we were working over the phone trying to get my friend's setup working (so I have no "hands on" experience with this modem).
RF |
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