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Forums » Up and Running » Security » Security » SuperAnti Spyware not responding at shutdown
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MS Security Bulletin Advance Notification for October 2008 »
« [Help] Unable to access some sites after KAV 2009  
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jadinolf
I love you Fred
Premium
join:2005-07-09
Ojai, CA
·DSL EXTREME

SuperAnti Spyware not responding at shutdown

Minor irritation but on a couple of my computers I get the "Program not responding message" when the computer is shutting down.

Any fix for this?

XP Home SP3

Thanks
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to forum · permalink · · 2008-10-06 17:49:50 · Reply to this


hayc59
VoodooChild
Premium
join:2001-02-26
In A Dream
·Comcast

edit:
October 6th, @06:40PM
 jadinolf, can you post your question here
at the SAS forum? in the mean time will let Nick know
»forums.superantispyware.com/inde···ce9ffe85
to forum · permalink · · 2008-10-06 18:38:35 · Reply to this


jadinolf
I love you Fred
Premium
join:2005-07-09
Ojai, CA
·DSL EXTREME
said by hayc59 See Profile :

jadinolf, can you post your question here
at the SAS forum? in the mean time will let Nick know
»forums.superantispyware.com/inde···ce9ffe85
Sure, will do.
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to forum · permalink · · 2008-10-06 18:42:42 · Reply to this


hayc59
VoodooChild
Premium
join:2001-02-26
In A Dream		reply to jadinolf
you are in great hands now!! see ya there
to forum · permalink · · 2008-10-06 18:55:20 · Reply to this

Fat City
Premium
join:2003-03-10
Freedonia

edit:
October 6th, @08:15PM
reply to jadinolf
Happens to me also with XP Pro SP3 if I don't close out the program before shutting down.

Could you post a link to your thread in the SAS forum? I'm interested in an answer too. Thanks

EDIT: »forums.superantispyware.com/view···p?t=1985
to forum · permalink · · 2008-10-06 19:57:30 · Reply to this


jadinolf
I love you Fred
Premium
join:2005-07-09
Ojai, CA
·DSL EXTREME

edit:
October 6th, @08:37PM
said by Fat City See Profile :

Happens to me also with XP Pro SP3 if I don't close out the program before shutting down.

Could you post a link to your thread in the SAS forum? I'm interested in an answer too. Thanks

EDIT: »forums.superantispyware.com/view···p?t=1985
Good to know you are experiencing it also.We'll solve this.
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to forum · permalink · · 2008-10-06 20:36:48 · Reply to this


NanDog
The Pup Was Female, I'M Not
Premium
join:2003-12-28
Tacoma, WA		reply to jadinolf
Is this on the paid or free edition of SAS?

Just curious.
to forum · permalink · · 2008-10-06 23:25:32 · Reply to this


jadinolf
I love you Fred
Premium
join:2005-07-09
Ojai, CA
·DSL EXTREME
said by NanDog See Profile :

Is this on the paid or free edition of SAS?

Just curious.
Free version. Any ideas?
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to forum · permalink · · 2008-10-07 01:00:37 · Reply to this


NanDog
The Pup Was Female, I'M Not
Premium
join:2003-12-28
Tacoma, WA
·HarborNet

reply to jadinolf
Sorry, I've never experienced that problem with SAS free but in addition to hayc59's link there's this customer support page: »www.superantispyware.com/csrcrea···ket.html

Let us know what happens please!
--
See ya across the Rainbow Bridge, my good and faithful friend!
to forum · permalink · · 2008-10-07 02:32:10 · Reply to this


jadinolf
I love you Fred
Premium
join:2005-07-09
Ojai, CA		 I appreciate that. Thanks and I will get back.
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to forum · permalink · · 2008-10-07 08:38:15 · Reply to this


jbob
Reach Out and Touch Someone
Premium
join:2004-04-26
Little Rock, AR
·Comcast
·AT&T Southwest

reply to jadinolf
Doesn't seem like you're getting swift support on the SAS forums so I'll make a suggestion.

Since you're running the Free version I really don't see any use for any part of SAS running if you just use it to scan occasionally. Open up SAS and select Preferences. Under the "General and Startup" tab uncheck the blocks for "Start SUPERAntiSpyware when Windows starts" and "Show SUPERAntiSpyware icon in system tray." This will prevent SAS from running unless you tell it to run. With nothing running you shouldn't be seeing the error. Of course that doesn't eliminate the reason's for the problem to begin with but AFAIK not having SAS running all the time shouldn't be much of an issue.
to forum · permalink · · 2008-10-07 13:02:56 · Reply to this


jadinolf
I love you Fred
Premium
join:2005-07-09
Ojai, CA
·DSL EXTREME

edit:
October 7th, @02:02PM
 Yep I've been considering all of that plus exiting SAS before shutting down which I have done.

As I said in my first post it is just a minor irritation and doesn't happen on all of my computers.

Thanks for the post.
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to forum · permalink · · 2008-10-07 13:54:15 · Reply to this


jadinolf
I love you Fred
Premium
join:2005-07-09
Ojai, CA		reply to jbob
jbob
Took your advice and as expected, shutdown was normal.
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to forum · permalink · · 2008-10-07 17:53:15 · Reply to this


hayc59
VoodooChild
Premium
join:2001-02-26
In A Dream
·Comcast

reply to jbob
said by jbob See Profile :

Doesn't seem like you're getting swift support on the SAS forums so I'll make a suggestion.
I think its due to the fact of updating his web site and or server
to forum · permalink · · 2008-10-07 21:14:49 · Reply to this


jadinolf
I love you Fred
Premium
join:2005-07-09
Ojai, CA
·DSL EXTREME

edit:
October 9th, @02:39PM
reply to NanDog
said by NanDog See Profile :

Sorry, I've never experienced that problem with SAS free but in addition to hayc59's link there's this customer support page: »www.superantispyware.com/csrcrea···ket.html

Let us know what happens please!
SAS support gave up this morning.I disabled functions per the suggestion here and no problem now.

"

SUPERAntiSpyware.com Replied:

Hello,

I don't know what would cause us to hang on exit except if one of the other security products was holding us "locked" while scanning our process.

SUPERAntiSpyware.com Customer Service"


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to forum · permalink · · 2008-10-09 14:34:02 · Reply to this
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Forums » Up and Running » Security » SecurityMS Security Bulletin Advance Notification for October 2008 »
« [Help] Unable to access some sites after KAV 2009  

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