jrgentile
join:2008-10-06
Houma, LA
| "fast path needs business class dsl" - true?
I just got 6.0 Mbps DSL Xtreme through AT&T in Houma, LA, and it was turned on today, but my pings are horrible, almost no servers in games under 60ms and logging into the motorola 2210 modem configuration page tells me that the data path is 'interleave'. Ok, so I call up AT&T tech support hoping to get it switched to 'fast path' since this is what I think the problem is, and after 30 minutes between trying to explain what 'fast path' is to some indian girl and being on hold while she 'checked with the escalation desk', she came back and told me I had to have a business account to have 'fast path.' I'm floored, what reason do businesses need lower latency? Because to get the speed I have in business class would raise the price from $42 to $109. |
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kremithefrog
join:2008-06-27
Albany, GA | There is no difference in speed or provisioning (other than static IPs and 2 rarely used speed plans) between residential and business. Post your modem stats, there is probably some problem if you're on interleave unless you're on an ADSL2 card. |
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jrgentile
join:2008-10-06
Houma, LA
| DSL Statistics
Line State Up
Modulation ADSL2+
Data Path Interleave
Transceiver Information
Downstream Path Upstream Path
DSL Sync Rate (Kbits/Sec) 8123 508
SN Margin (dB) 21.50 11.80
Line Attenuation (dB) 26.20 11.30
CRC Errors 1 0 |
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CRCheck
@bellsouth.net
| You are on maxsync and will get fast path whenever the DSLAM and your modem feel like it. Try resyncing at different times of the day until it gives you fast path. Once you get it, hang on to that connection!
Given that, you may not improve on the ping very much but the CRC errors on download will dissapear. |
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jrgentile
join:2008-10-06
Houma, LA | So basically; "live with it?" These pings suck, guess I'll be switching back to comcast. |
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jhaygood86
join:2005-03-01
Marietta, GA
 ·AT&T Southeast
 ·Compton Communicat..
| what pings are you getting? On FastPath, you should be seeing 10-20ms on your first hop. (I get 12ms pretty consistently).
Ping the following servers:
cdn1.eyewonder.com
cdn.eyewonder.com
Most people in the Southeast should be seeing sub-20ms pings to those servers. |
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FastAttack
Premium
join:2000-07-28
Fort Lauderdale, FL
clubs:
·AT&T Southeast
 ·T-Mobile US
| said by jhaygood86  :what pings are you getting? On FastPath, you should be seeing 10-20ms on your first hop. (I get 12ms pretty consistently). Ping the following servers: cdn1.eyewonder.com cdn.eyewonder.com Most people in the Southeast should be seeing sub-20ms pings to those servers. i don't and i am on fastpath:
Tracing route to a1956.g.akamai.net [72.247.240.16]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.1.254
2 7 ms 7 ms 7 ms 65.14.252.3
3 8 ms 8 ms 8 ms 65.14.254.173
4 9 ms 9 ms 9 ms 65.83.237.130
5 10 ms 10 ms 10 ms 65.83.238.29
6 10 ms 10 ms 10 ms 65.83.238.3
7 17 ms 18 ms 17 ms 65.83.238.64
8 29 ms 29 ms 28 ms pxr00asm-2-0-0.bellsouth.net [65.83.236.2]
9 29 ms 28 ms 28 ms 65.83.237.225
10 28 ms 29 ms 28 ms a72-247-240-16.deploy.akamaitechnologies.com [72
.247.240.16]
Trace complete. |
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jhaygood86
join:2005-03-01
Marietta, GA | That's pretty good. Your first hop ping is 7ms, which is way lower than mine. You are on FastPath speeds. |
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ropeguru
Premium
join:2001-01-25
Hollywood, FL
clubs:
| reply to FastAttack
And you think yours looks bad:
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jrgentile
join:2008-10-06
Houma, LA
| I get good pings to cdn1.eyewonder.com, however, every server in steam's server browser is above 50ms just about, but I get a lot of 30-40ms servers when using my neighbor's wifi (with his permission) which goes over comcast cable. I had dsl accross town at a relative's house, and the pings were as low as 15ms in steam server browser back before AT&T took over bellsouth. Also, in dsl statistics, it says 'interleave' as I posted above. Anyways, I talked to at&t tech support today, and they told me that all they have is interleave now, but at different levels, they claimed to have put me at level 1 which is supposed to be the fastest but I saw no difference in pings. Is any of what the tech said true or was he making crap up? (this after the tech yesterday said I needed a business account to be put on fast path.  ) |
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jhaygood86
join:2005-03-01
Marietta, GA
·AT&T Southeast
·Compton Communicat..
| I think this tech is right. Interleaved only affects first hop pings, and yours is 7ms, which is REALLY good (try getting 7ms with cable). Maybe try filtering Steam to only show servers close to you? The server I sent is in Atlanta (for most southeast users), and if your connection on the AT&T network is good, that should be low. According to that, you have a nice low-latency connection. If the game servers you are playing on are residential connections, and they use Comcast, then Comcast will have lower pings just for the mere fact both are on the same network, just like Comcast users have high pings and AT&T users do not to game servers on AT&T... |
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Carl
Premium
join:2004-07-21
Krotz Springs, LA
·Charter Pipeline
·AT&T Southeast
| reply to jrgentile
Tell them you won't accept the service on a noise profile (which is what interleaved seems to be known as to the call center employees) because it interferes with your VoIP service and VPN connections into your office. Tell them you want them to open a ticket and contact the DSG and have your line removed from interleaved/noise profile, and if they don't do that, you'll be taking your business elsewhere.
I had to do this on my line.
--
»myspace.com/theunseenalien
Add me!
=) |
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kremithefrog
join:2008-06-27
Albany, GA
·AT&T Southeast
edit:
October 8th, @12:39AM
| reply to jrgentile
On ADSL2+ almost all modems will show interleave (it may be dslam dependent IDK). Mine does the same thing. You have a good connection as far as anything that interleave and fastpath could even affect, but again you're on the right provisioning, your modem may never show fastpath and that's ok.
You may be affected by some bad routing. Maybe not even AT&Ts fault, though it could be. How about posting some trace routes to the servers you're having problems with?
Also try some different dns servers. 4.2.2.1 or the open dns ones. |
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FastAttack
Premium
join:2000-07-28
Fort Lauderdale, FL
clubs:
·AT&T Southeast
·T-Mobile US
| reply to ropeguru
actually i re-read the previous poster ( this is what i get for fast reading)
i thought he said sub 20ms to the servers to ping , not the first hop
ooops
to the op for curiosity sakes post a traceroute  |
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jrgentile
join:2008-10-06
Houma, LA
| Tracing route to www.l.google.com [209.85.165.103]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms 192.168.1.254
2 11 ms 11 ms 11 ms adsl-240-164-1.msy.bellsouth.net [74.240.164.1]
3 12 ms 13 ms 13 ms 70.159.224.94
4 11 ms 12 ms 12 ms 70.159.224.238
5 28 ms 27 ms 28 ms axr01aep-so-2-0-0.bellsouth.net [65.83.236.190]
6 29 ms 27 ms 28 ms AXR00AEP-0-1-1.bellsouth.net [65.83.236.52]
7 53 ms 52 ms 51 ms 65.83.237.221
8 30 ms 28 ms 29 ms 72.14.233.54
9 28 ms 29 ms 31 ms 72.14.236.175
10 30 ms 32 ms 41 ms 216.239.43.138
11 31 ms 31 ms 30 ms eo-in-f103.google.com [209.85.165.103]
Trace complete.
I don't understand why I have such bad pings in all the steam servers, I download all of them and sort by ping and the lowest are like 46ms, however those are all empty, the servers with players ping 55ms or more. Comcast gave me many that were 33-35ms with lots of players. And the dsl statistics say "data path: interleave" - anyone who has at&t in the South East had this changed and had it make a difference? I'm going to try to have them change it one more time, though. |
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Airwolf7
Premium
join:2004-12-12
Franklin, KY
·AT&T Southeast
edit:
October 8th, @09:34PM
| I very seriously doubt that your data is actually being Interleaved. You might have sh*t routing between you and the server or the server is overloaded.
With ADSL2 and ADSL2+ the modem will sometimes show a DataPath of Interleaved when it doesn't appear that the data is actually being Interleaved. The numbers you posted in your trace route just seem to be way to low for the data to actually be Interleaved.
I think it has something to do with the chip set in the brand of DSLAM that the modem is connected to. I read a Cisco paper awhile back that said that there was some kind of problem with a certain chip set used in DSLAMs that prevented setting a DataPath of Fast with ADSL2 and ADSL2+ and the work around was to set the DataPath to Interleaved with the data interleaving turned off which means it's the same a FastPath. I might be misremembering some of this and to save my life I can't find that paper or a link to it now. I did read it though.
I used to think that all ADSL2 and ADSL2+ was Interleaved until I ran some trace routes that seemed to disagree with this idea. Then I thought something was wrong with the ADSL2 and ADSL2+ modems not being able to show the DataPath as Fast. I have never before seen a modem show a DataPath of Fast with ADSL2 and ADSL2+ until I did an install for a fellow with a new Motorola 2210. His always showed Fast. I went home a got all of my different ADSL2/2+ modem and connected them to his line and they all showed ADSL2+ with a DataPath of Fast.
The one thing that was different about his connection than all the others is that he was connected to a different brand DSLAM. I think it was a CTND instead of an ALCB or whatever it was, I just know it was different.
.
.
I'm on G.DMT and not ADSL2/2+.
I had some troubles with my connection awhile back.
While I was on the phone with the Help Desk they told me they were going to put me on a Noise Profile to see if it would help.
I immediately ran this trace route below just before they turned on the data Interleaving.
I ran this trace route below right after they turned on the data Interleaving.
You can see the effects of being put on this Noise Profile and the data being Interleaved by looking at the latency to the first hop past my modem and all hops after that.
The latency increased from 9ms to 25ms on my first hop past the modem.
This extra 16ms will always be there unless the Noise Profile with the data Interleaving is removed.
.
.
Run a pathping to your primary BellSouth DNS server. You will never leave the BellSouth network and your primary DNS server should be close to you.
Dig around through the pages in your modem and you will find your primary BellSouth DNS server.
My primary BellSouth DNS server is a brand new one they just added and is located in Nashville, TN which is about 45 miles away from where I live.
.
.
Lucky for you that you have a Motorola 2210-02-1006 modem.
It will show settings related to your DataPath being Interleaved or Fast.
Telnet into your Motorola 2210-02-1006 modem at 192.168.1.254 and issue the command show all-info
It's going to dump a load of info on you and you only need the part below.
Pay close attention to this part.
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jrgentile
join:2008-10-06
Houma, LA
| Ok, here's what it says:
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Airwolf7
Premium
join:2004-12-12
Franklin, KY
·AT&T Southeast
edit:
October 9th, @02:31AM
| Your DSL connection is not Interleaved.
EDIT: Your connection has a DataPath of Interleave with an Interleave Delay of 0. All your little ducks are in a row. The little ducks are not playing musical chairs with you having to wait for all of them to sit down first.
It's the same difference as FastPath. You are not taking a latency hit.
You are having some other kind of problem. |
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RJ44
join:2001-10-19
Atlanta, GA
| reply to jrgentile
Can you post a traceroute to one or two of the servers you're playing?
I won't even get into whether or not a ping of 50-55 matters, but at least a traceroute would show exactly where the "problem" lies.
Airwolf is right, interleaving is not your issue. With 11ms pings to your first hop, you are in great shape. |
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jrgentile
join:2008-10-06
Houma, LA
| 55ms is playable, but comcast was better, and the dsl I had accross town was even better than that, so I wanted to know if I could improve this. Anyways, here's a tracert to the lowest pinging counterstrike:source server with people on it:
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