lcdguy
join:2008-01-17
 ·TekSavvy Solutions..
| profile drop ? I was wondering why this would have happened. I have been happily cruising along for the last year+ ta 5000/800 profile but i checked this morning in a whim and i have been dropped down to 4200/800. Would this be bell trying to screw with me since i transferred my phone account to teksavvy recently ? or just my bad luck. | |
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DJ R
Premium
join:2005-06-12
Brossard, QC | Re: profile drop ? speed test please | |
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 | lcdguy
join:2008-01-17 | Re: profile drop ? i was just thinking about this i think i might know what has happened. I recently put a new phone on my phone line that has a digital answering machine. It could be causing the change in speed. | |
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join:2008-01-17 | Re: profile drop ? he he he, oops  . i will try that. | |
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HiVolt
30
Premium
join:2000-12-28
Toronto, ON
clubs: | Re: profile drop ? OOPS... lmfao... yeah, good catch... I was thinking the phone, not the modem of course...
Silly brain..
Thx for the heads up
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GO LEAFS GO! | |
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Candoo3
join:2005-01-24 | Re: profile drop ? Been there, done that too.  | |
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| DjEclipse
join:2007-11-20
Niagara Falls, ON
·TekSavvy Solutions..
| said by nanook  :Would this be bell trying to screw with me since i transferred my phone account to teksavvy recently ? Not likely, but it is hard to debunk conspiracy theories without cold, hard facts  I wouldn't be so sure. It seems Bell is starting to do this when they switch you form Bell home phone to teksavvy home phone.
It just happened to me, I was on a 6meg profile and they switched me to a f'n 3meg profile when they hooked up my teksavvy phone.
»To teksavvy and their new call back polocy & Shame on Bell | |
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nanook
Premium,MVM
join:2007-12-02
·Bell Sympatico
·TekSavvy Solutions..
| Re: profile drop ? said by DjEclipse :It seems Bell is starting to do this when they switch you form Bell home phone to teksavvy home phone. It just happened to me, I was on a 6meg profile and they switched me to a f'n 3meg profile when they hooked up my teksavvy phone. They have been putting switchees on 3Mb/s profiles for at least a year. Same thing happened to me when I switched to TSI almost a year ago.
This may be related to the terms of the wholesale tariff. For sure you are not entitled to 6Mb/s. There may wording that BellER interprets to mean that 3Mb/s is the base profile (e.g. that may have been the standard profile when the tariff was originally agreed-to between BellER and CRTC.) | |
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| | | DjEclipse
join:2007-11-20
Niagara Falls, ON
·TekSavvy Solutions..
| Re: profile drop ? said by nanook :said by DjEclipse :It seems Bell is starting to do this when they switch you form Bell home phone to teksavvy home phone. It just happened to me, I was on a 6meg profile and they switched me to a f'n 3meg profile when they hooked up my teksavvy phone. They have been putting switchees on 3Mb/s profiles for at least a year. Same thing happened to me when I switched to TSI almost a year ago. This may be related to the terms of the wholesale tariff. For sure you are not entitled to 6Mb/s. There may wording that BellER interprets to mean that 3Mb/s is the base profile (e.g. that may have been the standard profile when the tariff was originally agreed-to between BellER and CRTC.) No I am not entitled to a 6Mb/s profile, but 5Mb/s is what I am entitled to, or how about not touching the service at all and just switch the phone over like they are supposed to do. | |
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nanook
Premium,MVM
join:2007-12-02
·Bell Sympatico
·TekSavvy Solutions..
| Re: profile drop ? said by DjEclipse :5Mb/s is what I am entitled to I do not want to provoke an argument, but where is it written that you (or any other wholesale DSL customer) is "entitled" to 5Mb/s?
how about not touching the service at all and just switch the phone over like they are supposed to do Agreed. However if BellER is "entitled" to "adjust" your profile down to 3Mb/s (say, based on some verbiage in the tariff) then as much as it sucks for us when it happens...
Can someone who is more familiar with the details of the wholesale tariff and/or other contractual terms with wholesalers comment, please. If the terms explicitly state 5Mb/s then this is yet another issue for CAIP to take to the CRTC (or the courts.) | |
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HiVolt
30
Premium
join:2000-12-28
Toronto, ON
clubs: | Re: profile drop ? I believe it is upto 5Mbps line quality permitting.
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GO LEAFS GO! | |
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nanook
Premium,MVM
join:2007-12-02
·Bell Sympatico
·TekSavvy Solutions..
| Re: profile drop ? said by HiVolt :I believe it is upto 5Mbps line quality permitting. Yes, but is that explicitly stated in any of the contracts between BellER and their wholesalers? | |
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HiVolt
30
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico
| Re: profile drop ? said by nanook :said by HiVolt :I believe it is upto 5Mbps line quality permitting. Yes, but is that explicitly stated in any of the contracts between BellER and their wholesalers? It would make no sense if it wasn't stated... You'd see no wholesale customer at 5mbit if it was up to Bell.
If a wholesale customer has a good line capable of the tariffed sync profiles, then Bell must provide it.
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drjp81
join:2006-01-09
canada
1 edit | Re: profile drop ?
Yet they don't. They default it to 3 and you have to ask your ISP to get bumped up.
Which was exactly my case. They actually dropped me from 4 to 3 when I switched.
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| | | | | | | Radar73
join:2008-01-20
Ajax, ON
| said by nanook :said by HiVolt :I believe it is upto 5Mbps line quality permitting. Yes, but is that explicitly stated in any of the contracts between BellER and their wholesalers? "Up to" is explicitly used in the General Tariff 5410 for GAS.
Lite - Residence / De base - Résidence
Up to 512 Kbps downstream / Jusqu'à 512 Kbps en aval C
Up to 512 Kbps upstream / Jusqu'à 512 Kbps en amont
Basic - Residence / Standard – Résidence (Note 3)
Up to 5 Mbps downstream / Jusqu'à 5 Mbps en aval
Up to 800 Kbps upstream / Jusqu'à 800 Kbps en amont
»www.bce.ca/en/aboutbce/regulator···20%20%20 | |
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yeah BUT
@videotron.ca
| Re: profile drop ? said by nanook :why has not CAIP taken this to the CRTC Lets look at Bell's latest reply that was put up on the CRTC website... its covered here:
»Bell Canada agrees to pay Consommateur costs... BUT
Is CAIP, or the ISP's in a position (financially) to bring things up with the CRTC?
As is, and as can be seen in Bells latest reply, Bell has the might to run you into the ground with cost awards, depending on how the CRTC rules.
Do you want to see Bell's legal Bill's coming in your mail box?
Easy to say... F'n expensive to do. | |
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koreyb
join:2005-01-08
Etobicoke, ON | Does said phone have a filter? | |
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lcdguy
join:2008-01-17 | I will try the filter thing as i now have an extra filter. And see if it improves. If not i will post my line stats. How ever those evil bell war lords keep dangling 16meg internet in my face. grrr. | |
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HiVolt
30
Premium
join:2000-12-28
Toronto, ON
clubs: | Re: profile drop ? Your stats look very good, especially for 45dB attenuation.
However, it's only 12 seconds of sync uptime, you should take a look after a day or so...
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GO LEAFS GO! | |
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| | lcdguy
join:2008-01-17 | Re: profile drop ? ugh, i hate doing that as it's a pain in the arse since i can't run dmt without unhooking my modem from the router and then directly connecting it to my computer to do something that takes 5 seconds to run. I really can't be bothered. | |
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Re: profile drop ?
