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Teksavvy home phone activation fee? »
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yeah BUT

@videotron.ca

reply to nanook
Re: profile drop ?

said by nanook See Profile :

why has not CAIP taken this to the CRTC
Lets look at Bell's latest reply that was put up on the CRTC website... its covered here:
»Bell Canada agrees to pay Consommateur costs... BUT

Is CAIP, or the ISP's in a position (financially) to bring things up with the CRTC?

As is, and as can be seen in Bells latest reply, Bell has the might to run you into the ground with cost awards, depending on how the CRTC rules.

Do you want to see Bell's legal Bill's coming in your mail box?

Easy to say... F'n expensive to do.


nanook
Premium,MVM
join:2007-12-02
·Bell Sympatico
·TekSavvy Solutions..

 reply to Radar73
said by Radar73 See Profile :

"Up to" is explicitly used in the General Tariff 5410 for GAS...
Thank you. So, since there is ample evidence that BellER has been reducing profiles to 3Mb/s without cause for at leats a year, why has not CAIP taken this to the CRTC

Seems like a slam dunk to me.


drjp81

join:2006-01-09
canada

1 edit
reply to HiVolt

Yet they don't. They default it to 3 and you have to ask your ISP to get bumped up.

Which was exactly my case. They actually dropped me from 4 to 3 when I switched.
--
Cheers!

Radar73

join:2008-01-20
Ajax, ON

reply to nanook
said by nanook See Profile :

said by HiVolt See Profile :

I believe it is upto 5Mbps line quality permitting.
Yes, but is that explicitly stated in any of the contracts between BellER and their wholesalers?
"Up to" is explicitly used in the General Tariff 5410 for GAS.

Lite - Residence / De base - Résidence
Up to 512 Kbps downstream / Jusqu'à 512 Kbps en aval C
Up to 512 Kbps upstream / Jusqu'à 512 Kbps en amont

Basic - Residence / Standard – Résidence (Note 3)
Up to 5 Mbps downstream / Jusqu'à 5 Mbps en aval
Up to 800 Kbps upstream / Jusqu'à 800 Kbps en amont

»www.bce.ca/en/aboutbce/regulator···20%20%20


HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

reply to nanook
said by nanook See Profile :

said by HiVolt See Profile :

I believe it is upto 5Mbps line quality permitting.
Yes, but is that explicitly stated in any of the contracts between BellER and their wholesalers?
It would make no sense if it wasn't stated... You'd see no wholesale customer at 5mbit if it was up to Bell.

If a wholesale customer has a good line capable of the tariffed sync profiles, then Bell must provide it.
--
GO LEAFS GO!


nanook
Premium,MVM
join:2007-12-02
·Bell Sympatico
·TekSavvy Solutions..

reply to HiVolt
said by HiVolt See Profile :

I believe it is upto 5Mbps line quality permitting.
Yes, but is that explicitly stated in any of the contracts between BellER and their wholesalers?


HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
reply to nanook
I believe it is upto 5Mbps line quality permitting.
--
GO LEAFS GO!


nanook
Premium,MVM
join:2007-12-02
·Bell Sympatico
·TekSavvy Solutions..

reply to DjEclipse
said by DjEclipse See Profile :

5Mb/s is what I am entitled to
I do not want to provoke an argument, but where is it written that you (or any other wholesale DSL customer) is "entitled" to 5Mb/s?

how about not touching the service at all and just switch the phone over like they are supposed to do
Agreed. However if BellER is "entitled" to "adjust" your profile down to 3Mb/s (say, based on some verbiage in the tariff) then as much as it sucks for us when it happens...

Can someone who is more familiar with the details of the wholesale tariff and/or other contractual terms with wholesalers comment, please. If the terms explicitly state 5Mb/s then this is yet another issue for CAIP to take to the CRTC (or the courts.)


HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

reply to lcdguy
said by lcdguy See Profile :

ugh, i hate doing that as it's a pain in the arse since i can't run dmt without unhooking my modem from the router and then directly connecting it to my computer to do something that takes 5 seconds to run. I really can't be bothered.
You should have no problems, even if the line fluctuates a bit you should be fine.
--
GO LEAFS GO!

DjEclipse

join:2007-11-20
Niagara Falls, ON
·TekSavvy Solutions..

reply to nanook
said by nanook See Profile :

said by DjEclipse See Profile :

It seems Bell is starting to do this when they switch you form Bell home phone to teksavvy home phone. It just happened to me, I was on a 6meg profile and they switched me to a f'n 3meg profile when they hooked up my teksavvy phone.
They have been putting switchees on 3Mb/s profiles for at least a year. Same thing happened to me when I switched to TSI almost a year ago.

This may be related to the terms of the wholesale tariff. For sure you are not entitled to 6Mb/s. There may wording that BellER interprets to mean that 3Mb/s is the base profile (e.g. that may have been the standard profile when the tariff was originally agreed-to between BellER and CRTC.)
No I am not entitled to a 6Mb/s profile, but 5Mb/s is what I am entitled to, or how about not touching the service at all and just switch the phone over like they are supposed to do.

lcdguy

join:2008-01-17
reply to HiVolt
ugh, i hate doing that as it's a pain in the arse since i can't run dmt without unhooking my modem from the router and then directly connecting it to my computer to do something that takes 5 seconds to run. I really can't be bothered.


HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
reply to lcdguy
Your stats look very good, especially for 45dB attenuation.

However, it's only 12 seconds of sync uptime, you should take a look after a day or so...
--
GO LEAFS GO!

lcdguy

join:2008-01-17
·TekSavvy Solutions..

reply to lcdguy
well i doubt it's a profile drop. i switch the filter around and added another one on and voila.





and my dmt results for those interested. Not sure if it's good or not.



nanook
Premium,MVM
join:2007-12-02
·Bell Sympatico
·TekSavvy Solutions..

reply to DjEclipse
said by DjEclipse See Profile :

It seems Bell is starting to do this when they switch you form Bell home phone to teksavvy home phone. It just happened to me, I was on a 6meg profile and they switched me to a f'n 3meg profile when they hooked up my teksavvy phone.
They have been putting switchees on 3Mb/s profiles for at least a year. Same thing happened to me when I switched to TSI almost a year ago.

This may be related to the terms of the wholesale tariff. For sure you are not entitled to 6Mb/s. There may wording that BellER interprets to mean that 3Mb/s is the base profile (e.g. that may have been the standard profile when the tariff was originally agreed-to between BellER and CRTC.)

lcdguy

join:2008-01-17
reply to lcdguy
I will try the filter thing as i now have an extra filter. And see if it improves. If not i will post my line stats. How ever those evil bell war lords keep dangling 16meg internet in my face. grrr.

DjEclipse

join:2007-11-20
Niagara Falls, ON
·TekSavvy Solutions..

reply to nanook
said by nanook See Profile :

Would this be bell trying to screw with me since i transferred my phone account to teksavvy recently ?
Not likely, but it is hard to debunk conspiracy theories without cold, hard facts
I wouldn't be so sure. It seems Bell is starting to do this when they switch you form Bell home phone to teksavvy home phone.

It just happened to me, I was on a 6meg profile and they switched me to a f'n 3meg profile when they hooked up my teksavvy phone.

»To teksavvy and their new call back polocy & Shame on Bell


Candoo3

join:2005-01-24
reply to HiVolt
Been there, done that too.


HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
reply to Candoo3
OOPS... lmfao... yeah, good catch... I was thinking the phone, not the modem of course...

Silly brain..

Thx for the heads up
--
GO LEAFS GO!


Candoo3

join:2005-01-24
·TekSavvy Solutions..


1 edit
reply to HiVolt
said by HiVolt See Profile
the "pigtal" should always be plugged into the wall jack, then the modem cable into the filter.
The MODEM cable doesn't get plugged into the filter. The MODEM should NOT be filtered, just the PHONE cables.
HiVolt was thinking one thing, and typed another.

lcdguy

join:2008-01-17
reply to HiVolt
he he he, oops . i will try that.
Forums » O Canada! » Canadian » TekSavvyTeksavvy home phone activation fee? »
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