nanook
Premium,MVM
join:2007-12-02
 ·Bell Sympatico
·TekSavvy Solutions..
| reply to DjEclipse
Re: profile drop ?
said by DjEclipse  :5Mb/s is what I am entitled to I do not want to provoke an argument, but where is it written that you (or any other wholesale DSL customer) is "entitled" to 5Mb/s?
how about not touching the service at all and just switch the phone over like they are supposed to do Agreed. However if BellER is "entitled" to "adjust" your profile down to 3Mb/s (say, based on some verbiage in the tariff) then as much as it sucks for us when it happens...
Can someone who is more familiar with the details of the wholesale tariff and/or other contractual terms with wholesalers comment, please. If the terms explicitly state 5Mb/s then this is yet another issue for CAIP to take to the CRTC (or the courts.) |
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HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs: | I believe it is upto 5Mbps line quality permitting.
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GO LEAFS GO! |
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nanook
Premium,MVM
join:2007-12-02
·Bell Sympatico
·TekSavvy Solutions..
| said by HiVolt :I believe it is upto 5Mbps line quality permitting. Yes, but is that explicitly stated in any of the contracts between BellER and their wholesalers? |
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HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
| said by nanook :said by HiVolt :I believe it is upto 5Mbps line quality permitting. Yes, but is that explicitly stated in any of the contracts between BellER and their wholesalers? It would make no sense if it wasn't stated... You'd see no wholesale customer at 5mbit if it was up to Bell.
If a wholesale customer has a good line capable of the tariffed sync profiles, then Bell must provide it.
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GO LEAFS GO! |
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Radar73
join:2008-01-20
Ajax, ON
| reply to nanook
said by nanook :said by HiVolt :I believe it is upto 5Mbps line quality permitting. Yes, but is that explicitly stated in any of the contracts between BellER and their wholesalers? "Up to" is explicitly used in the General Tariff 5410 for GAS.
Lite - Residence / De base - Résidence
Up to 512 Kbps downstream / Jusqu'à 512 Kbps en aval C
Up to 512 Kbps upstream / Jusqu'à 512 Kbps en amont
Basic - Residence / Standard – Résidence (Note 3)
Up to 5 Mbps downstream / Jusqu'à 5 Mbps en aval
Up to 800 Kbps upstream / Jusqu'à 800 Kbps en amont
»www.bce.ca/en/aboutbce/regulator···20%20%20 |
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drjp81
join:2006-01-09
canada
1 edit | reply to HiVolt
Yet they don't. They default it to 3 and you have to ask your ISP to get bumped up.
Which was exactly my case. They actually dropped me from 4 to 3 when I switched.
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Cheers! |
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nanook
Premium,MVM
join:2007-12-02
·Bell Sympatico
·TekSavvy Solutions..
|  reply to Radar73
said by Radar73 :"Up to" is explicitly used in the General Tariff 5410 for GAS... Thank you. So, since there is ample evidence that BellER has been reducing profiles to 3Mb/s without cause for at leats a year, why has not CAIP taken this to the CRTC 
Seems like a slam dunk to me. |
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yeah BUT
@videotron.ca
| said by nanook :why has not CAIP taken this to the CRTC Lets look at Bell's latest reply that was put up on the CRTC website... its covered here:
»Bell Canada agrees to pay Consommateur costs... BUT
Is CAIP, or the ISP's in a position (financially) to bring things up with the CRTC?
As is, and as can be seen in Bells latest reply, Bell has the might to run you into the ground with cost awards, depending on how the CRTC rules.
Do you want to see Bell's legal Bill's coming in your mail box?
Easy to say... F'n expensive to do. |
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