said by wombough:I hate to sound like a jerk. But one does anyone ever read what they sign up for anyway. And two its her own fault she went over not theirs so why would they adjust?
Got pulled over once 45 in a 35. I said I was going 45 the speed limit which has been that way for 5 years and he said it changed last week and I actually just passed the sign. I said fair enough my fault for lack of attention.
point we all need to pay attention everything changes in time!!
But in the world of customer service giving someone a one time break is good.