 draven5494
join:2008-10-03 Mooresville, NC
| Help with NID Splitter and Home Run
I have been having issues with my Windstream DSL for a few months now. Poor speeds, noise on my phone line when using DSL, etc. Techs have come to the house and said that everything looked fine coming into the NID. So, I decided that it is probably time to get a real NID splitter and do a home run to my DSL modem.
Now, one of the techs that came to my house did put one of those cheap microfilters out at the NID, but I went ahead and bought a Wilcom PS-32 splitter to replace it.
Not knowing much at all about IW and working in the NID, I wanted to see if someone on here could help me identify the wires in my NID so I know what I need to do to install the splitter and run my home run.
Here is a picture of my NID, right side is customer side, left side is telecom side:

Since the microfilter is already there do I just put the Wilcom splitter in it's place? |
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  kringles
join:2000-11-05 Jasper, GA
·Windstream
edit: October 7th, @11:10AM
| Follow these instructions from the Wilcom site;
»www.wilcominc.com/product_pdfs/P···ions.pdf
»www.wilcominc.com/Item.cfm?ProdID=102
Cannot clearly see the wiring in the NID but it appears that the blue/blue&white pair is for POTS and the orange/oranges&white is for DSL.
good luck and regards
PS; The Wilcom unit is installed in the Telco side of the NID and should be installed by the Telco. From what I have seen posted on this site Windstream will install a 'real' DSS NID splitter for a nominal fee. Maybe they will install the Wilcom unit for you.
In your case the station protector must be moved down in order to fit the Wilcom unit in the Telco side. I would strongly reccommend contacting your Telco/Windstream tech for assistance. |
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 draven5494
join:2008-10-03 Mooresville, NC
| Ah, I see. I was hoping to do the install myself. Well if they charge a small fee it may be worth it to have them do it. I can still run my cat5 cable and then just call them when I am ready to have them install the filter I suppose.
Well, thanks for the info. |
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  kringles
join:2000-11-05 Jasper, GA
·Windstream
edit: October 7th, @01:36PM
| reply to draven5494 One of the existing pairs should already be going to your modem. If you are happy with the modem location there should be no need to run a new cat5e cable.
The top two pairs with the current filter are for your phone lines the bottom pair are unfiltered for DSL and run to your current modem.
BTW after the tech put in the current filter are you still having your above mentioned problems? What are is your SNR and Attenuaton at the Modem?, at the NID? The tech should have checked these levels with a special meter they have. Assuming the current filter is working your may not get much change with the Wilcom but since you already have it you should try it. |
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  Icon Time Keeper Premium,VIP,MVM join:2004-01-07 Kimberling City, MO
| reply to draven5494 It would be easy to do yourself draven.
It's a simple install, but it will require disconnecting the ground, and the phone service while you do the install. If you're not comfortable with it, call WS.
Loosen the nut on the ground post, and pull the drop wire from the Telco, as well as the #10 ground wire, off the grounding post. Put the splitter on the ground post on top of the station protector module, then re-attach the ground and the drop wire. It looks like this may present it's own issue, as once you get the splitter installed, the ground wire and the drop cable are going to be on top of the splitter, and hinder getting your wires into it.
Once installed, take the red/green leads from the customer side test module on top (assuming those white/blue whites are all voice, and not the DSL line) into the "phone" terminals on the splitter. Then take the leads from the customer module on the bottom, and run them into the ATU-R DSL terminals on the splitter. Then whichever IW is going to be used for DSL, hook only that wire up to the bottom test module, and all other voice lines get hooked up on the top module.
Finally, run leads from the splitter to the POTS station protector, where the drop wire is attached.
Doing it this way still gives you a way to break each circuit if you ever need to test for problems. |
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  kringles
join:2000-11-05 Jasper, GA
·Windstream
| reply to draven5494 Icons suggestion is good if you are comfortable doing it yourself. Just refer to the instructions and wiring diagrams on the Wilcom site and check back here if you have further questions. It may help to connect the wires to the Wilcom prior to attaching it to the ground post. Agreed it is quite simple but have no idea about to consequence/legality of modifying the Telco only side of the NID. |
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 draven5494
join:2008-10-03 Mooresville, NC
| Thanks for the replies guys!
Icon, if it isn't too much to ask could you draw a few points and label the wires on my photo? It would help me very much to know what is what in my NID so I can make sure I do it right the first time! 
Thanks again guys! |
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  kringles
join:2000-11-05 Jasper, GA
·Windstream
edit: October 7th, @07:27PM
| reply to draven5494 On the Telco side you have one incoming line pair (solid blue/solid white) attached to the station protector terminals. attached to the same terminals are the two pairs of wires (solid red/solid green) feeding the two line modules. There is also a ground wire attached to the center terminal of the station protector.
On the customer side are two line modules. The upper line module has the filter attached and is for phone (voice/POTS) service. There appear to be two pairs connected (blue/white) to this module. The lower line module (obscured in your photo by the DSL filter) appears to have one connection (orange/white?) which goes to your DSL modem.
To install the Wilcom look at this diagram from the Wilcom site;
»www.wilcominc.com/product_pdfs/P···atic.pdf
In the Telco side the incoming line pair (blue/white) pair is left connected to the station protector terminals. A short pair of wires is connected from the station protector terminals to the 'Line R T' terminals on the Wilcom. The red/green pair from the upper line module are connected to the 'Phone R T' terminals on the Wilcom. Be sure to remove the current filter from the upper line module and reconnect the connector. The red/green pair from the lower line module are connected to the 'ATU R T' terminals on the Wilcom.
Note this is essentialy repeating what Icon said in the post above. If you still don't understand and/or feel comfortable suggest you rely on a Windstream tech to do the job.
good luck and best regards |
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  Icon Time Keeper Premium,VIP,MVM join:2004-01-07 Kimberling City, MO
| reply to draven5494 Here's some notes for you.
It doesn't look like that splitter has any jumper leads, so you'll have to use a short piece of jumper wires to connect from the station protector terminal lugs to the "Line" input of the splitter. If you don't have any phone cable scraps, you may could get by with cutting of a white/wh brown pair that's not being used on one of those IW's. |
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 draven5494
join:2008-10-03 Mooresville, NC | Thanks for help guys! This is exactly what I needed! Now, it's time to get started. I will post back with results once I am done.
Thanks again! |
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