The Blue Hag
join:2008-08-25
Winchester, CA
 ·Verizon Online DSL
| their teir 1 phone techs are the worst
I am so tired of having to call DSL tech support and having to deal with those hard to understand robots, the voice-automated system is just as bad as the overseas employees too....
Would be nice if they brought jobs back to the USA and gave us customer service as imagined in their commericials.
I am fed up with Verizon phone support to be honest, they are the worst. |
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dataice
Premium
join:2002-10-27
Crisfield, MD
·Verizon Online DSL
| You got that right, they have gone out of their way to program the automated system to make it so difficult to reach a live rep,that you will just throw your hands up in the air and relent. God help you if you try to get your local business office involved in it, they will just refuse to deal with you and transfer you back into automated hell, but before doing so trying to sell you on at least a dozen different products and services. It's really sad to see what has happened to a once helpful customer support center, and I feel sorry for the few U.S. support people they have left, knowing if they don't push those services, they will be fired. :-( |
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OftenOily
@verizon.net
|  is your modem on, is your computer on, if you are having connectivity issues please visit our site for answers, power down your router spin to the east and power it back up, please hold, hold a little longer, please hold while I run a line test, no no one but you has ever called to complain about anything, no the problem was solved..is your modem turned on??
Tech support is nothing other then an insult..11229 under dial up speed now for 3 weeks even with the modem turned on |
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