Re: Welcome to the AT&T High Speed Internet Installer. in AT&T Southeast http://www.dslreports.com/forum/r21237309 en Mon, 30 Nov 2009 15:01:21 EDT Mon, 30 Nov 2009 15:01:21 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21734680 wayjac :
said by notech3 See Profile :

sweet! thank you so much for this thread. i'll be getting activated on the 16th after they do outside wiring. I was wondering how to activate
notech3 See Profile I don't think you should be using the bellsouth registration web site for your dsl.
If you're not residing in the 9 state region where bellsouth operates, you should use the faq linked below to setup your dsl
How do I register a username and password for my new account?]]> http://www.dslreports.com/forum/remark,21734680 Tue, 13 Jan 2009 15:11:37 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21733415 matthewgp0 : A couple of users reports no "Walled Garden" when using attreg@att.net/attreg:

»Re: DSL Setup Is Ugly If You Don't Want Active X Crap Installed
»Re: DSL Setup Is Ugly If You Don't Want Active X Crap Installed

Can any other users access the entire web using attreg@att.net/attreg? (I'd don't have DSL service yet, otherwise, I'd try myself...)

Maybe this is a new "feature" to allow the Yahoo registrations to work?]]> http://www.dslreports.com/forum/remark,21733415 Tue, 13 Jan 2009 11:45:15 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21731815 Airwolf7 : Are you going to setup your new account by going to the setup website from an existing Internet connection or will you be doing it with your new modem on the line that AT&T is installing for you?]]> http://www.dslreports.com/forum/remark,21731815 Tue, 13 Jan 2009 03:24:25 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21731731 notech3 : sweet! thank you so much for this thread. i'll be getting activated on the 16th after they do outside wiring. I was wondering how to activate, since I will be returning the 2wire gateway unopened (got an Actiontec modem/gateway instead)

didn't see a thing in the enclosed paperwork about any logins, etc, as I have in the past with other ISP's, and their site is worthless to navigate to setup account access using my dry loop account # that they gave me over the phone.

none of the info I'd give the site was recognized, and what's worse, we have 2 AtT cell phones, so it kept dumping me back to wireless account.

appreciate it. i was sweating having to install any software for aTT. I like to keep things simple here and use my own software.]]> http://www.dslreports.com/forum/remark,21731731 Tue, 13 Jan 2009 02:24:08 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21729571 wayjac :
said by matthewgp0 See Profile :

All of this was accomplished without installing additional software (as others noted on other threads).
One of the tasks of the software download is to change the user id/password in the modem to what the user has choosen]]> http://www.dslreports.com/forum/remark,21729571 Mon, 12 Jan 2009 18:58:17 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21729522 matthewgp0 : Thanks wayjac. Now Airwolf7's post makes full sense to me! I didn't run into that problem since I used an internet connection outside of the "Walled Garden!"]]> http://www.dslreports.com/forum/remark,21729522 Mon, 12 Jan 2009 18:50:41 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21729498 wayjac :
said by matthewgp0 See Profile :

What does "Walled Garden" mean? Are the walls too high that even youthful legs can't climb over?
The term "Walled Garden" refers to the attreg@att.net/attreg user id/password would only allow access to the registration website]]> http://www.dslreports.com/forum/remark,21729498 Mon, 12 Jan 2009 18:46:21 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21729493 matthewgp0 : As a new customer, going to that website allowed me to get a @att.net username, fill in security questions, and set up some Yahoo services. All of this was accomplished without installing additional software (as others noted on other threads). I must say that this was accomplished on my cable modem connection (not the DSL connection).

»how to setup new dsl access ACCOUNT w/o installing software

»[Services] New registration process :(

»DSL Setup Is Ugly If You Don't Want Active X Crap Installed]]> http://www.dslreports.com/forum/remark,21729493 Mon, 12 Jan 2009 18:45:20 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21728983 FAQFixer :
said by matthewgp0 See Profile :

NetFixer- why do you think a warning exists on the »AT&T Southeast Forum FAQ »Register new account and select a username/password without using install CD.

This FAQ is Under Construction and is NOT for BellSouth FastAccess at this time. Do Not Follow the Instructions Below.


Are new accounts not considered BellSouth FastAcess accounts?
No new customers can regiter as a BellSouth (domain) customer. There was a different registration process between traditional BellSouth FastAccess customers and AT&T Southeast customers in the BellSouth territory. All new customers will actually be AT&T customers but the registration process has changed. I did not want to link the proprietary tech website in an FAQ (even though it has already been posted). Additionally, some new customers were having issues with the process and it wasn't reliable. With all the silly Yahoo tie-ins, URL redirects and portal change overs, I figured it would be better left alone. I will update it soon. ]]> http://www.dslreports.com/forum/remark,21728983 Mon, 12 Jan 2009 17:24:04 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21728938 NetFixer : No, it is at&t FastAccess. I don't see BellSouth anywhere on this page. ;)

[att=1]

One physical difference is that new accounts use the domain att.net, not bellsouth.net. Another difference is that once the account is setup, your portal and email will use att.yahoo.com.
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.
»portscan.dcs-net.net
»nature-pics.com
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]]> http://www.dslreports.com/forum/remark,21728938 Mon, 12 Jan 2009 17:17:08 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21728867 matthewgp0 : NetFixer- why do you think a warning exists on the »AT&T Southeast Forum FAQ »Register new account and select a username/password without using install CD.

This FAQ is Under Construction and is NOT for BellSouth FastAccess at this time. Do Not Follow the Instructions Below.


Are new accounts not considered BellSouth FastAcess accounts?]]> http://www.dslreports.com/forum/remark,21728867 Mon, 12 Jan 2009 17:01:52 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21728720 NetFixer :
said by matthewgp0 See Profile :

My Portal Provider is "AT&T Home Page powered by Yahoo!"

In Florida, is that a problem?
Problem or not, all support and email for new AT&T accounts now use att.yahoo.com. FYI, I have not yet noticed any problems with using att.yahoo.com.

said by matthewgp0 See Profile :

What does "Walled Garden" mean? Are the walls too high that even youthful legs can't climb over?
The problem isn't the height, it is the 100,000 volt charged razor wire on top of the wall that will get you. ;)
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.
»portscan.dcs-net.net
»nature-pics.com]]> http://www.dslreports.com/forum/remark,21728720 Mon, 12 Jan 2009 16:33:34 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21728666 matthewgp0 : Registered using the online method (using a Mac). Followed all the way through. Ended on a Yahoo webpage. My Portal Provider is "AT&T Home Page powered by Yahoo!"

In Florida, is that a problem?

What does "Walled Garden" mean? Are the walls too high that even youthful legs can't climb over?]]> http://www.dslreports.com/forum/remark,21728666 Mon, 12 Jan 2009 16:22:08 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21391176 Airwolf7 : To everybody out there, I'm sorry that I left this thread in such a mess. I have been absolutely covered up with work lately.

It was never my intention to not properly finish this up.

When I first started using the on-line installation method at the address below...


...there was not any software involved. You could go all the way from start to finish with no software.

The Yahoo! software is something that has recently been added.

The last account I setup on-line did have the Yahoo! software. I was surprised when I came across it while setting up the account. The Yahoo! portion of the on-line installation did not come up until after the account had been created. It said something to the effect that the account had been created and now it was time to move on the Yahoo! part of the installation process to setup the e-mail and portal page. It also said something about having the option the create a Yahoo! web-mail account or a traditional e-mail account to be used with an e-mail client like Microsoft Outlook.

I was most certain that I could cancel the process before installing and proceeding with the Yahoo! part of the installation and the account would be created.

I asked my customer what they wanted to do before I installed the Yahoo! software and they said that they liked Yahoo! e-mail and wanted to go with setting up an Yahoo! web-mail account because they were familiar with how it worked. So that is what I did.

.

I don't have any new accounts to setup for my customers at this time and I'm covered up with other work at this time so I would not have time to fool with it if I wanted to.

I always setup new accounts in the presence of the customer. If I could set one up in my free time at home where I could stop at every step of the way and take a screen capture then I would. I will try to do this at some time in the near future if it's OK with my customer and time is available.

It would be nice if I had a throw away account to do this with, but I don't.

.

NetFixer See Profile, you can verify that your account was created by going back to this address...


...and inputting the telephone number your DSL account is on or the DSL Direct telephone/account number.

[att=1]

[att=2]

[att=3]

Notice in my picture that the "Portal Provider" is "AT&T Home Page" »my.att.net and your "Portal Provider" will probably be "AT&T Yahoo! Home Page" »att.my.yahoo.com as they throw in the Yahoo! stuff at a later date. It used to be att.net accounts with BellSouth style web-mail/AT&T Home Page and now it's att.net accounts with AT&T Yahoo! style web-mail/AT&T Yahoo! Home Page.

They are changing stuff around so fast that my head is spinning around and around! ;)

.
.

Note: I do not recommend that anyone try the on-line method described in bits and pieces in this thread. There is a "fly in the ointment" due to the new Yahoo! part of the setup. You will get screwed up if you do want to go through with the Yahoo! part of the setup due to being trapped in the "AT&T Walled Garden".

If you are going to be setting things up for a new DSL account using an existing up and running DSL account then you will be OK.

If you are setting up a new account from the actual new DSL line using the user name of attreg@att.net and the password of attreg entered into your modem then you will be trapped in the "AT&T Walled Garden" when you get to the Yahoo! part of the account setup.

There is a workaround for this problem, but I have spent more time typing this up than I can afford right now.



--
Apathy is on the rise, but nobody seems to care.
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]]> http://www.dslreports.com/forum/remark,21391176 Fri, 07 Nov 2008 11:29:44 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21388923 NetFixer :
said by Airwolf7 See Profile :

No BullSh*t. No Software.

Well I am not quite sure of that. I just setup a new "att.net" Direct DSL account using the "No Software" link, and it got to this page and would not continue until I gave permission for the AT&T Yahoo! crapware to be installed.

[att=1]

After I allowed the automated download/install, the browser simply hung at this page:

[att=2]

At this point, I had no choice but to click on the Cancel button which brought up this page:

[att=3]

After clicking the Yes button, the install script then went ahead and sent me to the AT&T Yahoo! portal page with no evidence of any Yahoo! crapware having been installed (except for a handful of orphaned files in the Temp folder).

[att=4]

Since the physical cross connect at the pedestal has not yet been done, I have no way to be sure if the account has actually been setup properly. After the physical wiring for the new circuit has been completed, I will report back my findings.

UPDATE:
The new circuit is still not actually ready, (the pedestal cross connect will probably not be done until the middle of next week), but I just tried the new att.net PPPoE login credentials on my existing bellsouth.net circuit, and I got the proper new static IP address assigned. I guess that means that I did get away with registering a new att.net account without installing any AT&T/Yahoo! crapware (thanks for the link Airwolf7 See Profile, I can now safely recommend AT&T DSL service to clients again). I was concerned that canceling the install script at the AT&T/Yahoo! crapware installation page would also cancel the account setup, but that does not appear to be the case.

Since I have an early morning road trip scheduled, I will probably also try the new att.net account login at an AT&T WiFi hotspot to see if that also works since some have reported that their att.net logins did not work at AT&T WiFi hotspots.

AT&T WiFi update:

I am currently in the bustling metropolis of Portland, TN eating lunch and using an AT&T WiFi hotspot with my new att.net credentials. If there was a prior problem with using att.net credentials for WiFi access, it seems to have been solved.
--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower
Test your firewall.
Smell the flowers.
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]]> http://www.dslreports.com/forum/remark,21388923 Thu, 06 Nov 2008 21:00:30 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21346344 wayjac : You can call the help desk and ask for the order status info

When you ordered the dsl you should have been given a date when the dsl would be activated, alternately you can connect the modem to the phone/dsl line configure the modem with The username/password of attreg@att.net/attreg and wait for the dsl and internet lights to be steady green]]> http://www.dslreports.com/forum/remark,21346344 Wed, 29 Oct 2008 19:39:02 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21346073 GuruGuy : As I said, you can't register UNTIL service is active.

I want to check the order status to see WHEN service will be active. You can't do that without registering..........

Very stupid. Is there not a page where you can enter in the stupid order number and see the status? The confirmation email(s) should be updated.
--
GuruGuy]]> http://www.dslreports.com/forum/remark,21346073 Wed, 29 Oct 2008 18:48:34 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21346050 Tel :
said by GuruGuy See Profile :

Thanks.

In addition, how do you check order status. The link referenced in my confirmation emails says to go to www.bellsouth.com/orderstatus

That page wants you to login. If you are a new customer, you can't register and login till service is active.....??????
By doing what it says.
"Create a login name and password by registering."

If you click on the type of account you'll have, residential, business and know the number they've assigned you, you can set up an account.]]> http://www.dslreports.com/forum/remark,21346050 Wed, 29 Oct 2008 18:44:49 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21345957 GuruGuy : Thanks.

In addition, how do you check order status. The link referenced in my confirmation emails says to go to www.bellsouth.com/orderstatus

That page wants you to login. If you are a new customer, you can't register and login till service is active.....??????
--
GuruGuy]]> http://www.dslreports.com/forum/remark,21345957 Wed, 29 Oct 2008 18:29:02 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21345292 wayjac :
said by GuruGuy See Profile :

So in the FAQs, under section 4, it says this method is not for BellSouth Fast Access at this time. That's a little confusing since BellSouth was purchased by AT&T and it's not really BellSouth Fast Access anymore.....
That faq is not for users in the bellsouth region, the link in that faq is for users in the former sbc regions.
said by GuruGuy See Profile :

Should I use the link referenced in this thread for activation
You should try and register with this link
dslinstallation.bellsouth.net
Don't use the link referenced in this faq
Register new account and select a username/password without using install CD
It uses the registration website for AT&T Yahoo High Speed Internet.]]> http://www.dslreports.com/forum/remark,21345292 Wed, 29 Oct 2008 16:25:59 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21342771 Airwolf7 : Due to the fact that I and the fellow who's account I was going to document setting up in this thread have been extremely busy we did not have time to set things up until late last night.

I also did not have time last night to document setting it up. We were tired. I wanted to get it done and go home so I could get some sleep and he was also ready for some sleep.

.

BellSouth is dead. FastAccess DSL is dead.

It's now at&t. It's now at&t High Speed Internet.

Trying to document this right now is a little crazy. It's like trying to hit a moving target. Too much stuff is changing right now.

.

I'm still sleepy right now and only woke up because I had a headache and needed to take a leak.

This is just the high spots.

Install the filters on all devices that connect to a phone jack.

Do not filter the DSL modem unless it will share a phone jack with another phone or device. Use the special filter in the kit for this purpose. Make sure to connect the DSL modem to the DSL side of the filter and the phone/device to the phone side.

My head is killing me right now. I'm going back to sleep.

I'll come back when I wake up.
--
Apathy is on the rise, but nobody seems to care.]]> http://www.dslreports.com/forum/remark,21342771 Wed, 29 Oct 2008 08:00:06 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21342566 GuruGuy : So in the FAQs, under section 4, it says this method is not for BellSouth Fast Access at this time.

That's a little confusing since BellSouth was purchased by AT&T and it's not really BellSouth Fast Access anymore.....

Should I use the link referenced in this thread for activation (don't want to use the software CD) or is it ok to use the link in the FAQ. That does appear to be a different registration server (AT&T Yahoo).

Thanks.
--
GuruGuy]]> http://www.dslreports.com/forum/remark,21342566 Wed, 29 Oct 2008 05:12:28 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21280603 CoffeeYummm :
said by moonfish See Profile :

She called tech support and India told her it wasn't working because she needed to sign up for the home networking package.
Next time you call support and they start reading crazy scripted things, tell them you want to speak to a US based agent. They might ask if you want to speak to a supervisor. Just tell that person the same thing. They're can't break from those scripts/protocol.]]> http://www.dslreports.com/forum/remark,21280603 Thu, 16 Oct 2008 22:08:07 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21260582 joako : Yes, tech support is HORRIBLE. I removed the home networking option from my account because of that. The regular support refused to help me reset the password. I *HAD* to talk to home networking support for a password reset. WTF.

Same thing for the install. I don't use Windows. India support could not help me, I don't think they could grasp what I was trying to do. Spoke to a friendly black lady from the South and I think all she did was enter all the info on her end into the web site.
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09:F9:11:02:9D:74:E3:5B:D8:41:56:C5:63:56:88:C0]]> http://www.dslreports.com/forum/remark,21260582 Mon, 13 Oct 2008 18:02:29 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21258295 moonfish : This is fantastic. I had a fight with the at&t software recently -- my gf gave up and called me after trying to get her new dsl setup with the at&t crapware. She already owned a 2wire dsl modem for service she had at another address and didn't want to buy another one. Unfortunately the software wouldn't recognize it and kept failing, presumably because it was an older model. She called tech support and India told her it wasn't working because she needed to sign up for the home networking package. That's the point where I arrived and took the phone away from her.

Luckily I knew about dslinstallation.bellsouth.net from reading these forums so I was able to create her account that way and manually configure the modem. Easy for me but she would have been pulling her hair out and getting billed for a home networking package she didn't need.

Needless to say the next thing I did was uninstall all traces of the software from her laptop.]]> http://www.dslreports.com/forum/remark,21258295 Mon, 13 Oct 2008 10:37:45 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21257672 Airwolf7 : In case anyone is wondering why I have not finished this it is because the fellow who's account I'm going to set had to go out of town for a couple of days and did not want to fool with doing it on a Sunday.

Barring circumstances beyond my control I will finish this up sometime today.]]> http://www.dslreports.com/forum/remark,21257672 Mon, 13 Oct 2008 06:15:04 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21257624 NormanS : This appears to be the way accounts have been set up in the SBC regions for some time. Looks very similar to the steps I went through to set up a cousin with "SBC Yahoo! DSL Service" (July, 2005), and an aunt with "at&t Yahoo! HSI" (May, 2006). Though both accounts were set up in my region (formerly 'pacbell.net'), they both got 'sbcglobal.net' account names. South S.F. Bay Area for both (but not in San José, California, as I am).
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum]]> http://www.dslreports.com/forum/remark,21257624 Mon, 13 Oct 2008 05:13:50 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21253447 CoffeeYummm : Cool. It works for WIN98 too just in case you know any little old ladies with their kids' hand-me-downs that weren't told that it isn't supported.]]> http://www.dslreports.com/forum/remark,21253447 Sun, 12 Oct 2008 00:54:54 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21243080 Airwolf7 :
said by Sasba858 See Profile :

I have a question.

How do you know it is not the same nice black lady from the South every time you call?
Different voices, speech patterns, and colloquial sayings and phrases. Some were located in different departments of tech support.

said by Sasba858 See Profile :

All jokes aside. How have you been Airwolf7 my friend?
I'm doing fine. I have been very busy. Covered up with things to work on and that's good.
said by Sasba858 See Profile :

P.S. I think some of those pictures look familiar.
This method is extremely similar to the method that we used to create your account online.]]> http://www.dslreports.com/forum/remark,21243080 Thu, 09 Oct 2008 20:57:27 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21241578 wayjac :
said by Airwolf7 See Profile :

I have heard on this forum that the modems are already configured with the attreg.att.net user name and attreg password.
I think you might be referring to my asking if the 2701HG-B modem has a factory set username password.
In the other at&t regions the 2wire's have had a factory set username password since 2006]]> http://www.dslreports.com/forum/remark,21241578 Thu, 09 Oct 2008 16:18:54 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21239925 Sasba858 :
said by Airwolf7 See Profile :

She was a nice black lady from the South. I always get excellent AT&T support help from nice black ladies in the South. AT&T needs to hire more nice black ladies from the South instead of foreigners from across the ocean.
I have a question.

How do you know it is not the same nice black lady from the South every time you call? :D :D :D

I think all the mean black ladies from the South all work for Charter. :D :D :D :

All jokes aside. How have you been Airwolf7 my friend?

P.S. I think some of those pictures look familiar. ;) ]]> http://www.dslreports.com/forum/remark,21239925 Thu, 09 Oct 2008 11:30:29 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21238481 Pashune :
She was a nice black lady from the South. I always get excellent AT&T support help from nice black ladies in the South. AT&T needs to hire more nice black ladies from the South instead of foreigners from across the ocean.
Though I completely agree with you, you have no idea how hard that made me laugh. :D]]> http://www.dslreports.com/forum/remark,21238481 Thu, 09 Oct 2008 02:25:00 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21238447 Airwolf7 : This Mozilla Firefox version 3.03?

I have not completed the process with Mozilla Firefox. I tried all the buttons on each page in the screen captures and the cancel button on one page doesn't work with Firefox. I don't know if that really matters though if you are creating a new account because you would need to be moving forward through the flow and not backwards.

I already know it works with Vista and IE7 so I guess I could try it tomorrow with Vista and Firefox.

My buddy wont care one way or another as long as he has his new FastAccess DSL Lite setup and working and all of his computers fixed.

He's getting several surprise upgrades for free so he better not give me any lip about doing it with Firefox. I went through my "Big Box of Junk" and found some sweet upgrades for his Dell Dimension 2400.

[att=1]

[att=7]

[att=2]

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]]> http://www.dslreports.com/forum/remark,21238447 Thu, 09 Oct 2008 02:08:56 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21237940 Airwolf7 : I do not work for AT&T. I did not know about it until about a two weeks ago. It did not go to the Spanish portal page when I actually created a new account. It only went there when I verified my existing account.

I saw it in the browser history of one of my customer's computers when I went over to his house to reconfigure his 2210-02-1006 and his wireless router. I filed that site away in the back of my head for later.

The AT&T tech lady helped him create his new account by walking him through the online method at »https://attreg.att.net/dsltech

The AT&T tech lady and the NetGear tech could not get his modem and router setup to work right.

I had to call the AT&T tech lady a few days later because I was having trouble with setting up a new account online at »dslinstallation.bellsouth.net/ and with the CD. The software part keep screwing things up.

The AT&T tech lady walked me through the online way without having to install the software and I have been doing it that way ever since.

The online way without the software always works and it's easy.

This reminds me that I need to check my e-mail and give the nice AT&T tech lady a good review for providing me with excellent support help.

She was a nice black lady from the South. I always get excellent AT&T support help from nice black ladies in the South. AT&T needs to hire more nice black ladies from the South instead of foreigners from across the ocean.]]> http://www.dslreports.com/forum/remark,21237940 Wed, 08 Oct 2008 23:16:41 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21237762 impala : I would be more impressed if it worked with FireFox.

But thankyou, thankyou, thankyou for doing this much!
:)]]> http://www.dslreports.com/forum/remark,21237762 Wed, 08 Oct 2008 22:38:26 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21237727 kremithefrog : Airwolf, did you not know about the tech reg site or is this just about it going to the spanish portal? I went through it and it sent me to the spanish portal too. But the tech reg site has been around since, well about as long as the regular reg site.]]> http://www.dslreports.com/forum/remark,21237727 Wed, 08 Oct 2008 22:29:03 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21237719 Airwolf7 : I did not go that far into it to get these screen captures.

I'm not ready to create this guy's account yet.

I'm going to wait until I can sit down with him to do it so he can choose his own security questions and answers and pick his own user name and password.

Soon as I can get all of his computers back on their feet and delivered I will setup everything and document the process from start to finish then come back here and delete the contents of my replies in this thread and edit my first reply with the new info.

I will be using Windows Vista Home Premium 32 bit with SP1 and all updates with User Account Control turned on. The browser will be IE7 running in Protected Mode. The security software will be Windows Live OneCare with current updates and all security features will be enabled.

If it tries to install any software then Windows Vista will squawk like a chicken about it. I'm 99.99% certain that it is all web based and doesn't require any software.

Somethings must be manually configured before and after going to the website. This is not like the other online process or using the CD where it holds the user's hand and does everything automatically for the user.

I have heard on this forum that the modems are already configured with the attreg.att.net user name and attreg password. I have done several of these lately with New in the Box 2210-02-1006 ADSL2+ Gateways and 3347-02-1006L ADSL2+ Wireless Gateways and this is not the case. There was no user name and password in these modems.

I ordered the $10.00 FastAccess DSL Lite deal for this guy and he did not qualify for the free modem so I will be giving him a used 2210-02-1006 modem that I will fully reset back to factory defaults.]]> http://www.dslreports.com/forum/remark,21237719 Wed, 08 Oct 2008 22:27:57 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21237309 wayjac : What about the page where you can choose your own user id / password or use the suggestions]]> http://www.dslreports.com/forum/remark,21237309 Wed, 08 Oct 2008 21:06:00 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21236993 Airwolf7 : If you are an existing user then it just verifies your account.

Below are some of the pieces that would come after Picture 2 in my above reply.

These are not all of the pieces.

I'm going to document the process from start to finish with a brand new account on a squeaky clean computer with a fresh Windows install using a Motorola 2210-02-1006 modem.

I have setup two FastAccess Business DSL accounts this week using this online method and no software was required to be downloaded. I did not have time to document anything on these two installs because time would not allow it.

The job that I'm going to document the "New Account Creation" on is a "Good Buddy" kind of job and my friend told me his head is not going to explode if he doesn't have his computers back the day after I picked them up from him. I was hoping to have this all done today but I did a job yesterday that was supposed to be about 30 minutes and it turned into about 6 hours. I hope to have this all done tomorrow but I have three identical Dell Inspiron 1501 laptops and one Dell Dimension 2400 desktop to finish up for him. The laptops need one LCD screen replaced, two keyboards replaced, two bad memory modules replaced, and all need hard drives replaced. I have received all the parts from Dell and I built the newest Dell Diagnostics partition and Dell Recovery partition onto one hard drive and I'm updating the Dell Recovery partition from Vista Home Premium 32 bit to Vista Home Premium 32 bit with SP1 plus newest drivers and software minus crap-ware and trail-ware. When I get the one drive to my liking then I'm going to clone it to the others being that the Inspirons are hardware identical.

I hope to have them finished and delivered by tomorrow evening but sometimes things don't go as planned.

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]]> http://www.dslreports.com/forum/remark,21236993 Wed, 08 Oct 2008 20:06:54 EDT Re: Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21235100 joako : I was able to go through that registration process on FireFox in Linux. I was already registered so I don't know what that means, the process was exactly as shown in your pictures, no pieces are missing. The home page came up in Spanish for me too!

»dslinstallation.bellsouth.net still appears to be the browser NAZI.

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09:F9:11:02:9D:74:E3:5B:D8:41:56:C5:63:56:88:C0]]> http://www.dslreports.com/forum/remark,21235100 Wed, 08 Oct 2008 14:09:00 EDT Welcome to the AT&T High Speed Internet Installer. http://www.dslreports.com/forum/remark,21232870 Airwolf7 : No BullSh*t. No Software.

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# Note: There are great big pieces of this puzzle missing. I will fill then in later when I get time! #
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# Big pieces of the puzzle are missing between pictures Two and Three. #
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After clicking the "Next" button in picture 4 it loads the AT&T FastAccess Portal Page.

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For some reason it thought I was Hispanic and I had to click the button on the right hand side of the page to switch to English.

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1.The Holy Grail of New Account Creation.
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2.The Holy Grail of New Account Creation.
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3.The Holy Grail of New Account Creation.
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4.The Holy Grail of New Account Creation.
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5a.The Holy Grail of New Account Creation.
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5b.The Holy Grail of New Account Creation.
]]> http://www.dslreports.com/forum/remark,21232870 Wed, 08 Oct 2008 02:53:08 EDT