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Forums » US Telco Support » AT&T » AT&T Southeast » Welcome to the AT&T High Speed Internet Installer.
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[Availability] Still waiting for DSL... »
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Airwolf7
Premium
join:2004-12-12
Franklin, KY
·AT&T Southeast


4 edits

Re: Welcome to the AT&T High Speed Internet Installer.

I do not work for AT&T. I did not know about it until about a two weeks ago. It did not go to the Spanish portal page when I actually created a new account. It only went there when I verified my existing account.

I saw it in the browser history of one of my customer's computers when I went over to his house to reconfigure his 2210-02-1006 and his wireless router. I filed that site away in the back of my head for later.

The AT&T tech lady helped him create his new account by walking him through the online method at »https://attreg.att.net/dsltech

The AT&T tech lady and the NetGear tech could not get his modem and router setup to work right.

I had to call the AT&T tech lady a few days later because I was having trouble with setting up a new account online at »dslinstallation.bellsouth.net/ and with the CD. The software part keep screwing things up.

The AT&T tech lady walked me through the online way without having to install the software and I have been doing it that way ever since.

The online way without the software always works and it's easy.

This reminds me that I need to check my e-mail and give the nice AT&T tech lady a good review for providing me with excellent support help.

She was a nice black lady from the South. I always get excellent AT&T support help from nice black ladies in the South. AT&T needs to hire more nice black ladies from the South instead of foreigners from across the ocean.

Pashune
Inhaling at 675 KB per sec.
Premium
join:2006-04-14
Gautier, MS
·CableOne
·AT&T Southeast

Re: Welcome to the AT&T High Speed Internet Installer.

She was a nice black lady from the South. I always get excellent AT&T support help from nice black ladies in the South. AT&T needs to hire more nice black ladies from the South instead of foreigners from across the ocean.
Though I completely agree with you, you have no idea how hard that made me laugh.
Sasba858

join:2008-08-28
Pearl River, LA


1 edit
said by Airwolf7 See Profile :

She was a nice black lady from the South. I always get excellent AT&T support help from nice black ladies in the South. AT&T needs to hire more nice black ladies from the South instead of foreigners from across the ocean.
I have a question.

How do you know it is not the same nice black lady from the South every time you call?

I think all the mean black ladies from the South all work for Charter. :

All jokes aside. How have you been Airwolf7 my friend?

P.S. I think some of those pictures look familiar.
Airwolf7
Premium
join:2004-12-12
Franklin, KY
·AT&T Southeast

Re: Welcome to the AT&T High Speed Internet Installer.

said by Sasba858 See Profile :

I have a question.

How do you know it is not the same nice black lady from the South every time you call?
Different voices, speech patterns, and colloquial sayings and phrases. Some were located in different departments of tech support.

said by Sasba858 See Profile :

All jokes aside. How have you been Airwolf7 my friend?
I'm doing fine. I have been very busy. Covered up with things to work on and that's good.
said by Sasba858 See Profile :

P.S. I think some of those pictures look familiar.
This method is extremely similar to the method that we used to create your account online.
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