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upset customer

@Level3.net

reply to dslx_gm

Re: Changing phone number nightmare!

Hearing that actually makes me very uneasy.

After speaking with what it seems like all the employees for DSLX in the billing, tech support, and tier 2 tech support departments, and still not getting a consistent answer, i honestly don't know what to believe anymore.

Not only has DSLX been playing the finger-pointing game with AT&T and Covad; But they've also been playing it amongst each other since every other associate seems to have a contradicting solution than the previous person I spoke with.

I really do hope you're right George, and this gets resolved real soon. I don't know how many more hours i can take of that annoying music playing in the background while i'm on hold trying to get a competent rep. that is willing to listen.

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