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Forums » Selected ISP Support » AOL Broadband » Packet Loss, Help Needed plZ !
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BroadBandy

join:2008-10-06


1 edit

Packet Loss, Help Needed plZ !

Hi DSLReports

I get packet loss when playing online games.

I am running windows XP with Kaspersky internet security. The modem I use is a voyager 105.

I get the same packet loss on a different pc with the same connection. I have also tried a router instead of my modem, playing with no firewall and re-installing windows, but always the same packet loss. I play on servers which are close to my location so they aren't a cause of the packet loss.

I have read about DrTCP in the FAQ section, but dont fully understand how to tweak it to get what I want from my connection.

I copied the settings from this page

»www.kitz.co.uk/adsl/tweak2.htm

Are these settings the best settings I can use for my AOL connection, for use in online gaming, with the main aim of avoiding packet loss? and is there anything else I can do to stabilise, and make my connection better ?

Thanks, Broadbandy

Meteor Dive
Premium,MVM
join:2001-08-31
Silver Spring, MD
·Covad Communications


2 edits

Re: Packet Loss, Help Needed plZ !

This a bit of a late reply. Hopefully you're problem is resolved but if not I don't mind taking some initiatives here along with some extra questions (need more info on).

Other than MTU value, tweaks will have little to no impact on packet loss especially with XP's default settings.

Again, 1400 MTU would apply here at the very least on either your NIC card using DrTCP or your DSL Modem/router combo.

If you plan to stick with that USB Modem, the appropriate MTU values will apply the adapter that corresponds to the USB Modem.

Anyway,

Where and how are you determining your packet losses? Are you pinging the servers using command prompt? And how large of a latency are you experiencing as you ping these servers?

Just a reminder that packet loss can be caused by a number of factors. This includes network congestion, overworked routers, high RTT times. Being close to a server means nothing if you're justifying the cause for packet loss. Even if you're a mile away from a game server, if the route along the way to the game server is congested, or equipment on those network is faulty , you'll experience some packet loss. Its usually best to ping your gateway first (with a high ping count) because if you find very high latency on it with high percentage loss, the problem would just be localized on the ISP's network (which you can call AOL and have them file a trouble ticket to repair the problem). If it occurs outside of AOL's network along the path to your to your game server, things get iffy as the problem is outside of your control.

You've mentioned you tried different so that kind rules out possible video errors, but it doesn't hurt to check if you have your video card drivers updated on each machine.
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