 BC0
@comcast.net | reply to No Not Again
Re: Teleblend Dropping Accounts TBS,
Feel free to share any info you find here with everyone.
I personally have nothing from you or anyone else.
Here is another ticket.
298000 |
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| I went ahead and forwarded the ticket to our Numbers group. I will follow up with them later on today. |
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| reply to GJ204
said by GJ204 :
Its been two days and still no information is forthcoming.
I dont understand why Teleblend refuses to provide any information regarding the issue. They refuse to answer any questions; refuse to provide a time frame for repairs; refuse requests to speak to someone who might know what is going on.
I made the silly request to speak to a supervisor. They are putting in a request to speak to a supervisor which takes 24 to 48 hours to process.
As I have started the process of looking for another provider, I was told by CS at Teleblend that my Linksys adapter was unlocked. However, as I have researched other companies, it is becoming clear that this information from Teleblend is not correct. Anyone have any info on these adapters for BYOD or do I just give up and buy another adapter? Any info is appreciated.
Just sent you a response. Your issue is resolved. |
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| reply to No Not Again
Thank you for your help. I received your message and checked my phone and it is now taking in coming calls.
I hope you understand my frustration. I first learned about the incoming phone problem nearly two weeks ago. Customer service was of no help and refused to provide any information. And I suspect did nothing to determine if someone was working on the problem.
If it had been taken care of in two to three days it would not have been such a problem.
Again I appreciate your assistance in resolving this issue. |
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| Totally understand your frustration and still appreciate the patience. Let me know if there is anything else I can assist with. |
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| reply to BC0
said by BC0 :
TBS,
Feel free to share any info you find here with everyone.
I personally have nothing from you or anyone else.
Here is another ticket.
298000
Sent you a response telling you that your issue is now resolved. |
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BC0
@comcast.net | reply to No Not Again
Thanks TBS...
It was 2 weeks no incoming. Very frustrating.
All working now. |
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| reply to No Not Again
520-807-8617.. they're open 7am to 9pm MST. |
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Reviews:
 ·DSL EXTREME
| reply to No Not Again
TBSupport 1-- I am impressed with your willingness to jump on these issues for these customers right away.
This is quite a change from the last time I checked into this forum.
No aspersions on you at all!
zb |
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| reply to No Not Again
I see a lot of frustration here on this forum and most posts anywhere for any company is usually bad because most dont post unless there is a problem. With that said, I have been a Teleblend customer since SunRocket went bellies up. I have not had one issue with Teleblend in over a year. I had a few problems while switching ISP's but that was the ISP's problem. I just want to say that the service has been great. Thankfully I have not had to call into customer support though. If I ever need help I will definitly come to this forum and talk to the rep that has been so eager to help others. |
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| reply to No Not Again
Actually when calling CS they now take the calls promptly.
...and they seem to know on the most part on Tier 1 techs what to do.
zb |
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