  dslx_gm Premium,VIP join:2002-12-26 Winnetka, CA
| reply to fareal Re: Why does speed upgrade cause contract restart?
fareal -
The representative you spoke with was correct. In most instances if you make a change to your service including upgrade or downgrading and are currently under a one year contract you will be required to renew for another year. You can find the options that are specifically available to your account by going to »www.dslextreme.com/members. From there select the modify subscription link on the left hand side. That will show you all of the packages and options that are specifically available to you.
Thanks -- George General Manager DSL Extreme Will work for reviews.  |