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Forums » Qwest Tries To Keep Landlines Relevant » What is a "landline"?
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elray

join:2000-12-16
Santa Monica, CA
·SONIC.NET
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reply to BF69
Re: What is a "landline"?

said by BF69 See Profile :

said by cahiatt See Profile :

I think that is the question most people under 30 are asking these days. I can't see any reason why these people can stay in business.
Well it's not just under 30.. I've been trying to convince my own mother who is 61 to do the same and save herself some money. So far no go. Then she complains about money. Took me forever to convince her to stop paying the $7 a month "wire maintainance fee". Sometimes "old" people are so set in their ways.
Depends on your perspective.

When your landline is a matter of life-and-death, as it is for most "old" people, $7 a month is a small price to pay to have the right to yell back at 611 to send bucket trucks and supervisors in the rain on Sunday to fix the d*** line for the 5th time in a month without having to have the usual debate about where the trouble is.

I hate to waste money on fraudulent charges like wire maintenance, but sometimes it is justified.

As for how they "stay in business", its simple. There are gazillions of customers who are captive - for whom VOIP, cable-voip, and cellular phone service are not viable alternatives. Every small business owner I know who went Voip (2-20 lines) to save money rued the day they didn't ask me first. They relate their horrific experiences to their peers, who learn quickly to keep their $55/month flat-rate ILEC POTS lines.

POTS is not the cheapest way to go for every use. But saving money with Voip can be very expensive.


BF69

join:2004-07-28
Camden, TN

said by elray See Profile :

Depends on your perspective.

When your landline is a matter of life-and-death, as it is for most "old" people, $7 a month is a small price to pay to have the right to yell back at 611 to send bucket trucks and supervisors in the rain on Sunday to fix the d*** line for the 5th time in a month without having to have the usual debate about where the trouble is.

I hate to waste money on fraudulent charges like wire maintenance, but sometimes it is justified.
Most people don't realize that everything from the box on the side of the house to the poll is the phone company's responsibility anyways. The wire maintenance fee only applies to the wiring INSIDE the house and the jacks and if my mother needs to have those fixed I'm very capable of doing that myself and I won't charge her a dime. In the 5 years since she's stopped paying she's saved over $400. That's REAL money and she's never needed any "wire maintenance" in that time anyways.
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