Re: 768 dsl speed - (25 KB/sec download speed)

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Smith6612
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Re: 768 dsl speed - (25 KB/sec download speed)

It sounds like the OP is confusing the upload speed with the download speed. Frances, can you go to www.speedtest.net and run a test to a server closest to you? Once the test is done, it will give you a URL for the speed test. Post up that URL link so we can see it.

Otherwise, if your max speed is no more than 25KB/s regardless if you've upgraded the speed or not, it's not normal. Otherwise, post up the speed test for us to see.

permalink · 2008-10-10 16:40:57 ·

Frances

@NET.PH

Re: 768 dsl speed - (25 KB/sec download speed)

Smith6612
I followed you instruction. I ran the speed test and the result is

Download speed - 87 kb/s (first it started from 120kb/s then it just drop down to 87

upload speed - 146 kb/s

I think the results are very odd. Whenever i download something, it is always between 10 KB/sec-25 KB/sec. Is there a ways to lower my upload speed since i never use it anyway, then increase my download speed.

Here's the result of my speed test:
»www.speedtest.net/result/337227949.png

My computer:
OS: Windows XP sp2
Processor: Intel(R) Core(TM)2 Duo CPU
E4600 @ 2.40 GHz
2.40 GHz, 1 G of Ram
Network Adapter - VIA Rhine II Fast Ethernet Adapter

Thanks

permalink · 2008-10-11 09:48:02 · Print ·

Smith6612
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join:2008-02-01
united state

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·Verizon Online DSL

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1 edit

Re: 768 dsl speed - (25 KB/sec download speed)

OK. Certainly the line that your ISP is giving you is not right. Have them check what package you're on and if your speed test show it. If not, have your ISP take a look to see what's going on. Otherwise, ideally, it's a good idea to log into your modem and check the line statistics or transceiver stats. It'll show a page with information such as the Margin/SNR, line attenuation, and sync rate. Check on that page before calling your ISP, and if you can, post up your modem's DSL line stats for us. The page should be found in the diagnostics or statistics part of your modem.

permalink · 2008-10-11 12:49:46 · Print ·

Frances @net.ph	Re: 768 dsl speed - (25 KB/sec download speed) I can't see the modem when i open the "phone and modem options" in Control Panel. It is blank. Is there a different way to check the line statistics and transceiver stats?
	permalink · 2008-10-11 13:49:30 ·

Frances @NET.PH	can i use the command prompt to check the line statistics or the transceiver stats? If yes, how? My modem is ADSL Barricade SMC 7801BRA
	permalink · 2008-10-11 13:59:18 ·

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