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Forums » O Canada! » Canadian » Canadian Broadband » Problems with VOiP quality of service with Acanac
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jaico

join:2008-10-11
Montreal, QC

1 edit

Problems with VOiP quality of service with Acanac

Hi everyone,

I'm new both to this forum and DSL, so probably "a bit" ignorant about everything related.

Doing VoIP speed tests, my QoS is really low, depending on the time of the day goes from 2% to 38% (before with Videotron was always 80%+).

I asked Acanac tech and they say that the solution is lowering my profile (currently 6016/800 interleaved).

I made a test with this site DSL test and the results are :

»/linequality/nil/2441269

That's all!

Thanks in advance and sorry if I'm asking something that was previously asked a zillion times before (I'm searching looking the posts but there are a lot of them).

/Cheers

J.
permalink · 2008-10-11 11:28:43 · Print · Reply to this
amd64now

join:2007-04-01
Orleans, ON

Re: Problems with VOiP quality of service with Acanac

I have Acanac with same profile in Ottawa and have same issue as you with VoIP. People are complaining I am breaking up. I will PM Paul and ask if he can request my profile lowered to 5058/800 fastpath.
permalink · 2008-10-11 16:39:10 · Reply to this
jaico

join:2008-10-11
Montreal, QC		 Thanks for your reply, I'm going to ask them the same and see if it works better.
permalink · 2008-10-11 17:01:15 · Reply to this
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