leogab
join:2008-10-10
Chandler, AZ
1 edit | reply to leogab
Re: [AZ] VERY slow speeds in Chandler since OnDemand
CulDeSac,
I'm near Pecos and Cooper - not sure where you are, but in any case my service has been unacceptable for 6 weeks or so. In addition, most TV stations have regular "blips" where they will cut out sompletely for a few seconds and pop back on. This has been occurring most of this year - indeed well before InDemand became available in this area.
Prior to this year, I've had very little problem with Cox service and they were always quick to address anything that did come up. Thats why I'm asking politely for some assistance and insight before I have a technician come out. The phone support staff seem trained to give "canned" answers or follow a troubleshooting flow chart without REALLY listening to the customer concerns. I've found that once you get past the "front line" support, they do get down to business and correct any problems there may be. |
