US Cable Support > Cox HSI > [AZ] VERY slow speeds in Chandler since OnDemand

said by leogab:

Yes - I PM'd the tech and found out that my SNR is low and my modem is no longer on the approved list, although I fail to see why that should account for the snails pace of the last several weeks - it worked fine prior. Nevertheless, I willput in a trouble call to have the SNR resolved and if that doesn't improve things I will get a new modem (why cry over 50-75 bucks). Then will go from there.

Today's dismal results: