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R0CKY
TSI Rocky
Premium,VIP
join:2005-05-19
Chatham, ON

Oish...

Argg... PM me your details so that we can have a look ok?


The Flash
You don't win friends with salad
Premium
join:2002-10-17
Toronto, ON
kudos:1

I think your problem started when you moved to a new house.

New line, new situation. Your old line was probably better.


saberX

join:2007-12-18
Toronto, ON

reply to R0CKY
what details do u need?



R0CKY
TSI Rocky
Premium,VIP
join:2005-05-19
Chatham, ON

said by saberX:

what details do u need?
The account details.... name/number..

saberX

join:2007-12-18
Toronto, ON

pm'ed earlier



R0CKY
TSI Rocky
Premium,VIP
join:2005-05-19
Chatham, ON

hmm.... never got anything....



MindMazeII
Teksavvy.com
Premium
join:2005-06-12
Brossard, QC
Reviews:
·TekSavvy DSL
·Bell Sympatico

reply to The Flash

said by The Flash:

I think your problem started when you moved to a new house.

New line, new situation. Your old line was probably better.
Indeed, not every house lines are the same. For example, about 1 year ago. My old house line was horrible as ever. TekSavvy was trying to lower my profile to keep the line stable.

My new house line is rock solid at the moment. (Knock on Wood)

saberX

join:2007-12-18
Toronto, ON

reply to R0CKY
sent again, this time Instant msg. Last was email (maybe u have ur email set wrong or something).



TSI Rick
System Admin
Premium,VIP
join:2007-02-17
Merlin, ON
kudos:2

There were some problems with the upload that were corrected. The problem is speed is not guranteed.

Here are your current line stats:
Line Status: In Service UpTime:
Line Profile: d6016/u800 on Interleaved Last State Change: Thu Oct 16 09:46:21 EDT 2008
Operational Status Speed (Kbs) Relative Capacity Occupation (%) Noise Margin (0..31 dB) Signal Power (0..20 dBm) Attenuation (0..60 dB) Block count
UpStream 800 78 5.0 12.0 6.0 1.2540932E8
DownStream 6016 51 20.0 10.0 15.0 2.14748365E9

Looks like Bell put you on a 6meg connection. Now as for the upload, you also need to take into effect the ~18% overhead that PPPoE causes. That would put the maximum at ~82KB(kilobytes/sec) also take into effect everyhing interal, process speed/minor loss between PC and modem and/or router and between 70-80KB/s is approximately where you should be. There is no 100% way to be exactly the same speed every single time you upload a file.

Regards,
Rick
--
TSI Rick - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )


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