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Forums » US Cable Support » RCN » [Speed] [Chicago] For the last week I can't get over 400 Kbps
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[Connectivity] Packet loss and cable modem resets -PA »
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caseycobler

join:2008-10-08
Marseilles, IL

[Speed] [Chicago] For the last week I can't get over 400 Kbps

For the last week or so my internet has been painfully slow. I can't get speeds over 400 Kbps and its been as bad as 193 Kbps once. Nothing has changed on my end and I've restarted every piece of device numerous times. Please help, Thanks,

Modem Mac 00:16:92:4d:bd:94
Forward Frequency 735000000
Return Frequency 33000000
Forward Modulation qam256(4)
Modem TX Power 44 dBmV
Foward Signal to Noise 37.1 dB
Downstream Ratelimit 5300000
Forward Power Level -2.5 dBmV
Upstream Ratelimit 400000
daveinpoway
Premium
join:2006-07-03
Poway, CA

Re: [Speed] [Chicago] For the last week I can't get over 400 Kbp

The problem doesn't appear to involve out-of-spec modem signal levels, as they all look fine. If you are using a router, have you bypassed it and hooked the PC directly to the modem?
caseycobler

join:2008-10-08
Marseilles, IL
Yes, i have plugged the computer directly into the modem.
daveinpoway
Premium
join:2006-07-03
Poway, CA

Re: [Speed] [Chicago] For the last week I can't get over 400 Kbp

Sounds like it is time to call the RCN tech-support folks.

Bear Down

@rcn.com
I am having the SAME problem. I can't go over 200 kps. I always go 500+.
Forums » US Cable Support » RCN[Connectivity] Packet loss and cable modem resets -PA »
« [CATV] New HD Channels in Chicago  


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