| reply to peharris
Re: Uverse SUCKS Uverse review from Ypsilanti MI (outside of ann arbor and detroit)
I have uverse and found out the hard way that the service is very delicate. my time line
Day 1) Arrived on time. Tech took meter to my phone box outside and said signal was too week. He changed the ground block in the box, signal was still to weak.He called a line tech and they shorted the distance from the vrad to my house by eliminating a "bridge tap" apparently this was supposed to be done before they sell uverse in my area. So the installation continued and it was installed. Tech then ran
his final test at the end to make sure everything was all good but it was not, picture and sound would freeze all the time, or pixelate. the tech said there was too many errors on the line. He calls a line tech again and appartently there were several bad connections on the polls.
The service did get better.
Day 2, pixelating and freezing still but not as often but still anoying. ATT send a tech out again. The tech calls
a line tech because he feels everything in the house is ok.
BTW 2 TVs are on cat 5, 4 on coax. Line tech arrives
and says my drop is bad that the squirells ate the line and
thats why I was getting errors. Ok.
Days 3-10 Service is much better but it the RG still disconnects a couple times a day. I call ATT again.
Day 10 they send a tech out again. the tech said the ground in my basement was bad, but also that AM radio signal was getting into my telephone line. that actually made sense, i live less than a mile from a local am radio station. They install a filter on my box outside.
Since then service is almost perfect, once in a while i still loose signal on the RG but very rarely. long story short if your line quality is bad, forget about having uverse or be willing to have the line tech guys out a lot.
I live in a house built in 1948, very mature sub so it made sense that my line quality sucked because att does not proactively maintain the phone lines, only when people call in a complain to they fix the line quality.
Overall though, Uverse does rock, my picture quality is amazing in HD and on my projector running 1080i. My internet is running perfect, i love the 1 mb upload which is great for sling boxing. The whole house dvr is nice but hopefully they will make it so you can set your recording from all tvs and delete shows from all tvs. right now i can only watch my shows anywhere in the house. i love the picture and picture guide browsing.
hope this helps.... |
