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Forums » US Telco Support » Verizon » Verizon Fiber Optics » [northeast] Slow wired connections
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Question about the NIM-100 »
« [southeast] What's involved in switching back?  
AuthorAll Replies

Gambit61

join:2007-09-01
Spring Valley, NY
[northeast] Slow wired connections

For some reason, both of my computers connected with ethernet get only 800 kb/s down and even less for uploading.The thing I don't get is that when connected wirelessly, the computer upstairs get's the advertised 20/5. Is there any way to fix this?


cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN
How are the two PCs connected to the router? Are they directly wired or is there a hub/switch in between?

Gambit61

join:2007-09-01
Spring Valley, NY
reply to Gambit61
Directly.

Gambit61

join:2007-09-01
Spring Valley, NY
reply to Gambit61

^Wireless


^Wired


SparkChaser
BURY BECK
Premium
join:2000-06-06
Downingtown, PA
reply to Gambit61
What model computers are they, OS?

Gambit61

join:2007-09-01
Spring Valley, NY
reply to Gambit61
One is Windows XP Service Pack 1 and mine is Media Center Edition Service Pack 3.

Gambit61

join:2007-09-01
Spring Valley, NY
The first one has Service Pack 2*


SparkChaser
BURY BECK
Premium
join:2000-06-06
Downingtown, PA
·Verizon FIOS
·Comcast

reply to Gambit61
said by Gambit61 See Profile :

One is Windows XP Service Pack 1 and mine is Media Center Edition Service Pack 3.
The reason I asked the type of the computer was to make sure you didn't have some old 10 Mbit card. I'm assuming that it has always done this or is it something new?

If there is a speed setting for your card, you can set it to auto.

Another problem I have run into is the Verizon Optimizer which set the values incorrectly. The XP values seem to work fine as is. You can try the DSLR tweak test to verify your computer operation and any changes that might be required.
--
"Facts do not cease to exist because they are ignored." - Aldous Huxley

»veterans.barackobama.com, »www.vetsforobama.org, »www.republicansforobama.org/


Gambit61

join:2007-09-01
Spring Valley, NY
There's still no difference with optimal settings or windows default. Is it just the router itself? In the past I've had dsl and cable modems and they never gave me problems like this.

guppy_fish
Premium
join:2003-12-09
Lakeland, FL
reply to Gambit61
If you have an older AT router, when the power adapter starts failing, the LAN connections fail first. It's a very common problem and with a call, they will send out a new adapter for free

Gambit61

join:2007-09-01
Spring Valley, NY
I wish it was that simple. I have Rev. D.


Datlev
Premium
join:2002-02-15
Ashburn, VA
·Vonage
·Verizon FIOS

Just to ensure that nothing unusual is happening, you may want to double check that your Ethernet connection is actually properly negotiated to 100 Mbit and Full Duplex.

For some NIC/Driver/Switch combinations, they will not properly auto negotiate, and you might need to force 100 Mbit and Full Duplex operation.

On the Actiontec, you can see if Auto detect "thinks" it is working by opening your web browser to the Actiontec admin web page, login, then select the "Advanced" menu, then choose "Port Configuration".

You then see what the ports are currently set to, and you can manually override the Actiontec's switch settings for each port.

Note: If you change the setting on the Actiontec away from "Auto", you must also change the setting on your Ethernet/NIC card driver to the identical setting (100 Mbit and Full Duplex is what you want)

To change this setting for most Microsft OS's requires going into the properties for the Network adapter (either via Control Panel -> Network, or via Device Manager).

Of course if the switch on the Actiontec is failing, this will not help, but it does not hurt to check the port speed and duplex.

The only other thing I can think of is a bad cable, or a bad NIC driver, but I would check duplex settings first.

Good Luck.

Gambit61

join:2007-09-01
Spring Valley, NY
I followed the instructions and it only went up to 1200 kb/s. I guess it's the router since I tried different ethernet cables for the computer downstairs and got the same results.
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Forums » US Telco Support » Verizon » Verizon Fiber OpticsQuestion about the NIM-100 »
« [southeast] What's involved in switching back?  


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